Incorrect info on ticket

SergeiK

......and entire wrong vin we have 2 cars in the household

The_Deep

Should they take this to court they would be likely to struggle. A wrong VRN is likely to be viewed by a judge as a trifling matter, and the law does not concern itself with trifles.

https://en.wikipedia.org/wiki/De_minimis

It is the will of Parliament that these scammers be put out of business. Hopefully that will take place in the near future. In the meantime involve your MP, the poor dears are buckling under the weight of complaints about these scammers. Read this one which I wrote earlier

This is an entirely unregulated industry which is scamming the public with inflated claims for minor breaches of alleged contracts for alleged parking offences, aided and abetted by a handful of low-rent solicitors. Is has been suggested by an MP that some of these companies may have connections to organised crime.

Parking Eye, CPM, Smart, (especially Smart}, and others have already been named and shamed in the House of Commons as have Gladstones Solicitors, and BW Legal, (these two law firms take hundreds of these cases to court each week), hospital car parks and residential complex tickets have been especially mentioned. They lose most of them, and have been reported to the regulatory authority by an M.P. for unprofessional conduct

The problem has become so widespread that MPs have agreed to enact a Bill to regulate these scammers.

Sir Greg Knight's Private Members Bill to curb the excesses, and perhaps close down, some of these companies passed its Third Reading in late November, and, with a fair wind, will become Law next year.

SergeiK

Thank you I plan to right to our MP, especially if it means it may help in the fight to stop these unscrupulous people from trading

SergeiK

So I've had a reply from my gdpr request, refusing, they have sighted "legitimate interest" and that it "proportionate and necessary" to continue to process the data blah blah... they have also said that the mobile app is the data controller and that I may wish to contact them, as well as ignoring some points, not completely unexpected TBH. Is it worth complaining to the ICO?

beamerguy

SergeiK wrote: »

So I've had a reply from my gdpr request, refusing, they have sighted "legitimate interest" and that it "proportionate and necessary" to continue to process the data blah blah... they have also said that the mobile app is the data controller and that I may wish to contact them, as well as ignoring some points, not completely unexpected TBH. Is it worth complaining to the ICO?

HA ..... the app is the data controller ???? Has Napier at long last gone of their rocker ???

Napier have your details which they got from the DVLA, They are the data controller ....... Report Napier to the ICO for attempting to fob you off with fake information

The data controller is an app ....... how stupid can Napier be ?

SergeiK

To make it clear exact words were " we can only consider altering data for which we are the controller. Your payment was made to Ringo and we have no control over their system. You may wish to contact them directly to discuss any concerns you have with their system."

They're trying to say the incorrect VRN is on their system

SergeiK

Received 1st letter from bwlegal didn't get any final reminder from napier,

I'm thinking I want to just tell them the debt is denied and that I won't enter any further correspondence until they might want to take it to court, or am I wasting my time?

nosferatu1001

Napier has control over the records they keep, and they know it. Morons.

Lba I presume? In which case back to the newbies thread you go, tells you what you must do.

SergeiK

Not an LBA, a letter from napier to say it's been passed on and a letter from bwlegal both in the same envelope, do I treat as dept collection letter and ignore or respond?

KeithP

If it is not an LBA, then ignore.