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Faulty Dyson - Argos
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After 6 months its the customers responsibilty to prove it was faulty inherently, the relevant act states this. So your not told to get lost.
If a business decides to swap/replace a faulty item with a new 1 then its up to them.
Be very careful now…DCFC79 sounds like it could be a Dyson Model No. and you'll be accused of working for them!0 -
Never mind allow it. This thread is getting way out of hand and off topic :rotfl:
Ok summary of my understanding is so far of the rights:
before 6 months = there's a chance for customer service
after 6 months = shop tells you to get lost.
Correct me if im wrong.0 -
this thread sucks which is apparently more than the OPs vacuum does0
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I've got a Gtech and the motor exploded after 9 months.
I could have gone to the retailer and complained and wasted ages or , as I did, rang Gtech direct and a whole new motor unit arrived next day.
I was without a working vacuum for 14 hours....
My parents did exactly the same, straight to G tech for a seized motor, theirs arrived after a couple of days0 -
Never mind allow it. This thread is getting way out of hand and off topic :rotfl:
Ok summary of my understanding is so far of the rights:
before 6 months = there's a chance for customer service
after 6 months = shop tells you to get lost.
Correct me if im wrong.
Is it sorted yet, and what relation is Marie to you0 -
I bet this is the cordless Dyson that keeps cutting out?
In that case, the filter is clogged and needs cleaning. I am sure on Jimmy's site, there are instructions on how to do this and you will be able to make a clean sweep for the weekend!0
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