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Upgrade laptop or replace?
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EveryWhere wrote: »I'm perhaps a bit more persuasive than most....
Go on then .... compose me a letter and I'll send it on ....
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EveryWhere wrote: »I was waiting for that...but I know that it won't be a single communication, but a series.
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your starter for ten?
.......
It's an inherent fault. The goods are not of satisfactory quality.
https://whatconsumer.co.uk/faulty-laptop-rights/
Though it being a refurb might put a different slant on it. You'll need to do a bit of reading.0 -
Of course it's now the Consumer Rights Act; https://www.which.co.uk/consumer-rights/advice/my-laptop-is-broken-can-i-get-it-repaired-or-replaced
But the same applies.You may need to get an Engineer's Report at some point.
Together with the evidence of the inherent fault on the web, the engineer should back up your version.0 -
But the eBay thing might scupper your chances.0
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EveryWhere wrote: »Of course it's now the Consumer Rights Act; https://www.which.co.uk/consumer-rights/advice/my-laptop-is-broken-can-i-get-it-repaired-or-replaced
But the same applies.You may need to get an Engineer's Report at some point.
Together with the evidence of the inherent fault on the web, the engineer should back up your version.EveryWhere wrote: »But the eBay thing might scupper your chances.0 -
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EveryWhere wrote: »Dependent on the eBay vendor, you can approach them.
https://www.ebay.co.uk/usr/3monkeys?_trksid=p2057872.m2749.l2754
3Monkeys is an established eBay store, with a proven reputation for delivering amazingly priced products, coupled with impeccable customer service.
worth a try I suppose ...0
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