Upgrade laptop or replace?

EveryWhere

J_B wrote: »

Maybe when my travels are over.





But then they would maybe be admitting that there is a fault, which of course, they won't!!

I'm perhaps a bit more persuasive than most....

J_B

EveryWhere wrote: »

I'm perhaps a bit more persuasive than most....

Go on then .... compose me a letter and I'll send it on ....

EveryWhere

J_B wrote: »

Go on then .... compose me a letter and I'll send it on ....

I was waiting for that...but I know that it won't be a single communication, but a series.

J_B

EveryWhere wrote: »

I was waiting for that...but I know that it won't be a single communication, but a series.

your starter for ten?


.......

EveryWhere

J_B wrote: »

your starter for ten?


.......

It's an inherent fault. The goods are not of satisfactory quality.

https://whatconsumer.co.uk/faulty-laptop-rights/

Though it being a refurb might put a different slant on it. You'll need to do a bit of reading.

EveryWhere

Of course it's now the Consumer Rights Act; https://www.which.co.uk/consumer-rights/advice/my-laptop-is-broken-can-i-get-it-repaired-or-replaced

But the same applies.You may need to get an Engineer's Report at some point.

Together with the evidence of the inherent fault on the web, the engineer should back up your version.

EveryWhere

But the eBay thing might scupper your chances.

J_B

EveryWhere wrote: »

Of course it's now the Consumer Rights Act; https://www.which.co.uk/consumer-rights/advice/my-laptop-is-broken-can-i-get-it-repaired-or-replaced

But the same applies.You may need to get an Engineer's Report at some point.

Together with the evidence of the inherent fault on the web, the engineer should back up your version.

but ... in the meantime, the engineer may as well just fix it!

EveryWhere wrote: »

But the eBay thing might scupper your chances.

Hmmm ...

EveryWhere

J_B wrote: »

but ... in the meantime, the engineer may as well just fix it!



Hmmm ...

Dependent on the eBay vendor, you can approach them.

J_B

EveryWhere wrote: »

Dependent on the eBay vendor, you can approach them.

https://www.ebay.co.uk/usr/3monkeys?_trksid=p2057872.m2749.l2754


3Monkeys is an established eBay store, with a proven reputation for delivering amazingly priced products, coupled with impeccable customer service.



worth a try I suppose ...