Recent £50 High Street voucher incentive on Barclaycard Platinum

colinw

soulanon wrote: »

:mad: Hi, still heard (nor has the wife) nothing on my youchers despite us having received & used the cards approx 5-6 wks ago. Do you have a postal or email adress for customer services @ Barclaycard.
I have enough of the callcentre & will feel better for putting something in writing.

Cheers
Soul

If you login to the card online you can try the secure message function. I did that and got a reply in a couple of days. Good Luck!

Stephen_Leak

I got my voucher request form today! I hereby formally recind, recant and apologise for all my previous comments about Barclaycard, their employees and agents.

The whole thing has still been a customer service disaster, though. I could not help but note that the envelope was postmarked 27.11.07, not on or just after the 9th as I would have expected from what I was advised.

Anyway, I will fill it in, photocopy it and return it tomorrow.

AlexUK_3

Even I received my £50 request form yesterday! Also a call from Barclays to apologise that there call centre were unable to help me when I asked about the voucher offer.

Form sent back, so how long for the £50 to arrive now?

Thanks

Stephen_Leak

AlexUK wrote: »

Form sent back, so how long for the £50 to arrive now?

According to the T&C's, although they seem to have gone out of the window, "The voucher will be sent to the address at which the account is registered within 14 days of receipt of the request."

However, if you ring them, I suspect that it will be ... let me guess ... 28 days.

RoxieW

I got my voucher form today - a few days after my first statment

Trembling_Turnip

Stephen_Leak wrote: »

The whole thing has still been a customer service disaster, though.

Agreed. Got my voucher request form yesterday which is great. But the way in which their customer service department handled it is appalling. No communication between call centre staff and their marketing department. I don't care where a call centre is based, as long as i can hold a conversation with them that isn't just being read from a script.

bignred05

Like a number of others on here i was told the form had been sent on 9.Nov and to wait 28 days etc

Yesterday my form arrived :j :j :j :j

only got to wait/sort out the wifes vouchers now

thanks again to original poster :beer: :beer:

cm233lh

My vouchers came yesterday. 10 little £5 cards to spend at Chav Central (Argos). I haven't called the helpdesk once. I haven't spent anything on the card. All I did was apply online how Martin said, and borrowed £5 grand at 0% for 14 months.

Craig_THW

Got my £50 for River Island Yesterday.. All i done was Balance Transfer and got the letter through a week or so later and then the vouchers 2 weeks after i sent away the form :money:

fluffy_bear_2

i HAVE RECEIVED MY VOUCHER, SO HAS MY HUSBAND AND SON (GREAT)
also you will receive a letter and further info on how you can claim £40 in petrol vochures (be sure to read the small print)