Still shopping at Amazon?

soul1

SevenOfNine wrote: »

!!!8230;!!!8230;!!!8230;& that was extremely short-lived! Expect the same will apply with your attitude towards Amazon "you'll be back", when it suits you.

In fact, you have already I believe. Your posts #17 & #23. Justified in your eyes, in mine hypocritical. "For moral and ethical reasons" you don't shop there, which went straight out the window when you wanted to purchase something (no difference if it's via someone else's account, for yourself or the family member you claim it was for).

I doubt very much Amazon sell any item that isn't available either on-line elsewhere or in a store - thousands of alternative shopping opportunities. So what exactly was this elusive item you simply had to purchase from the very place you don't shop in for your "moral & ethical reasons"?

Hi SevenofNine, I came back because of public demand. With respect it is none of your business as to whether or not my friends or family have an Amazon account, or whether they shop with Amazon or not. As I have said previously many times on this thread, I don't have an Amazon account myself. Hope this clarifies things for you

neilmcl

soul1 wrote: »

Hi SevenofNine, I came back because of public demand. With respect it is none of your business as to whether or not my friends or family have an Amazon account, or whether they shop with Amazon or not. As I have said previously many times on this thread, I don't have an Amazon account myself. Hope this clarifies things for you

Trust me, nobody "demanded" you come back to this thread.

Also, he wasn't questioning the fact they your friends & family have an account or not, it was the fact that you would choose to use their account when it suited you, highly hypocritical, given your stance on Amazon.

photome

What a bizarre thread

[Deleted User]

and on and on and and on and on (and on) it goes....

BoGoF

Think we should all bow out and leave OP to it

AndyPix

AndyPix wrote: »

I say again - why are you so hung up on this ?


You arent a customer of theirs and you havent been banned

parkrunner

soul1 wrote: »

And i'm back :j
Please can you tell me and explain how your post and link relates to Amazon banning customers without any warning ?
When somebody gets banned, or receives a warning from Amazon, it's from their Executive Customer Relations Team which is a seperate department hidden away somewhere in Amazon. They can't be phoned, or neither can they contacted. Even Amazon's normal customer services team can't put you through to them. Not very customer service orientated in my humble opinion.
Just to add that a lot of people in the US have now started to abandom Amazon and won't shop there anymore with the recent banning of lots of accounts in the US without any prior warning. Former Amazon customers including myself want the choice of being able to return something ordered in error, or not as described. We don't want to be beholden to Amazom's automated algorithms as to when Amazon think that you are no longer a good customer. Basically if Amazon don't think you are profitable enough and making them enough money, you will get banned. Not a good policy in my humble opinion.

The link clearly shows



Amazon has held its position as the best-performing retailer in the UK for customer satisfaction,

There are around 90 million Amazon customers in the US and a handful of complaints, some even admitting they had done wrong,


Some people in private Facebook groups admitted to violating policies through activities such as leaving good reviews in exchange for a reward, such as gift cards. Some said that they may have committed acts, such as reviewing products that they received for free or at a discount, that they did not realize were not allowed. And others say they have no recollection of violating the company's policies.


The amount of complaints are absolutely miniscule when looking the numbers. Oh and their sales are increasing quite dramatically each year, in other words their customer base is increasing.


https://www.statista.com/statistics/266282/annual-net-revenue-of-amazoncom/

SevenOfNine

soul1 wrote: »

Hi apologies for returning to this thread. If was only by public demand by other forum users that I came back. Once again I aplogise for doing so

No, it seems you've completely misunderstood what the "public demand by other forum users" is. :wall::wall::wall:

:wave::wave::wave::wave::wave::wave::wave::wave:

Morglin

Love Amazon, no complaints at all.

I belong to Prime, and their music subscription, plus we have a fire stick ( and husband has Alexa...oh God..:eek:)

I've only ever, in 12 years, returned two things - one a faulty IPad, that was new, and a large update to Kindle trashed my 2 year old model, so they sent me a new one.

Customer services were excellent on both occasions.

I think they ban serial returners to keep costs low, so cannot blame then for that.

Everything I've ordered has been new, and delivery is just fine.

Their working conditions aren't great, but, then again, I remember the factories of yesteryear, standing on a conveyor belt all day, and I don't suppose that was brilliant either.

Unskilled work tends to be like that.

Lin

motorguy

soul1 wrote: »

Hi just put in amazon banned returns into Google and all the forum threads come up. If you then click on news at the top it will tell you what Amazon have recently been doing in the US with regards to banning people without any prior warning. Amazon should state in its terms and conditions as to what it classes as abuse, what is an acceptable returns rate etc. Some people have asked for a facility on their Amazon account so they can then actually see what their actual returns rate are. Also Amazon should contact all customers before banning them once they hit a certain level of returns or refunds, try to work with the customer and if after that it continues then by all means ban them. What I don't agree with is Amazon banning customers without any prior warning. In effect greater transparency is what I'm asking from Amazon.

Why do you care?

If Amazon want to ban a minority who are abusing their processes then thats their prerogative.