k750i on osps warning

charlotte3

scumgrinder wrote:

did you have to 'chase up' your charger? mines was not included with my phone, yet was on the invoice ... what number did you call if so?

I phoned them last week when I received the phone. They said they were out of stock of the in car charger but they would send one out as soon as they came in. Seems they have kept to this.

You could try ringing OSPS on their customer services number 0845-4567878 (01270 504400). Hope this helps.

mak_attack

Darren21

"There was discussion about online billing when cancelling the itemised billing for this, I had a look into it and came to this:

'This final step will activate online billing on your account. This will mean you will no longer receive a paper bill - instead you will receive an ebill, with your bill attached in HTML format, to the email address you have given during registration. Once you receive your ebill you will be able to login and view your bill online'"

i dont get what you mean?

if you phoned voda cpw and told them to cancel itemised billing (after speaking to osps) is this ok? i was told you get a normal bill minus any itemised stuff via post as usual.

they never said anything about online billing or an ebill?

i gave no email when registering? i didnt even register?

have others cancelled itemised billing via cpw?

can you clarify what you have stated please.

thanks,

charlotte3

This is pretty confusing isn't it! But I have cancelled my itemised billing and the way I see it is that it simply means you will still be billed every month, by post, but your calls will not be itemised. Thus saving £1.50.

Registering for an on line bill is a seperate thing all together. If you haven't registered then you have not got an account.

If you do register however, then you will not receive a paper bill in future and you won't be able to claim cash back.

mak_attack

thanks charlotte3,

yeah i assumed the same thing. we get a paper bill minus the calls we made listed.

odowdchr

My 250 free texts went on this morning. 6 months free, then reverts to £14 per month if you dont cancel.

no car charger or online cashback yet though.

Harry_Azol

interesting, I finally got around to calling CPW- Vodafone billing, and they told me I don't have itemized billing on my account

Golo83

odowdchr wrote:

My 250 free texts went on this morning. 6 months free, then reverts to £14 per month if you dont cancel.

no car charger or online cashback yet though.

How to check it? thx

odowdchr

Just phoned Carphone Warehouse, then chose Vodafone billing section. Got to say, they're very helpful, much better than OSPS
0870 1680870

odowdchr

charlotte3 wrote:

I phoned them last week when I received the phone. They said they were out of stock of the in car charger but they would send one out as soon as they came in. Seems they have kept to this.

You could try ringing OSPS on their customer services number 0845-4567878 (01270 504400). Hope this helps.

I ordered mine on the first morning of the offer....got a reply this morning....

<<<<"Thank you for your recent email. With regards to your missing car charger, we are currently experiencing a delay from our supplier of accessories. We are anticipating a delivery within the next 21 days, we will then send your car charger to you. Please accept our apologies for this delay and any inconvenience caused.

With regards to the £10 cashback you receive from ordering over the internet, this is distributed across your three other cashback claims from your line rental deal.

Further details of this are available on our website at www.onestopphoneshop.co.uk/freegift.php>>>>>


I think i'll just play it by ear....every person has a different tale to tell :cool:

Golo83

odowdchr wrote:

Just phoned Carphone Warehouse, then chose Vodafone billing section. Got to say, they're very helpful, much better than OSPS
0870 1680870

No 250 sms so far for me and my friend...