TSB planned outage

Yorkshire_Pud

8bits wrote: »

Cannot log in.

"9210358: You have entered an incorrect user ID or password"

Which is wrong as my user ID / password are saved with a password manager.

Tried using a different device and both times I got the same message, even though I entered the CORRECT user ID and Password.

So TSB are still majorly ballsing up even though 'only a small number of customers are now affected'. They must all only be on mse:cool:

Hannah_M

I've not really been following the story as I don't use my TSB account much, but I wanted to book a flight today and my card wouldn't go through - is that due to the outage? I can't log in to my account either
If I can't book because of this and the flight price goes up, do you think I can get compensation?

Yorkshire_Pud

Hannah_M wrote: »

I've not really been following the story as I don't use my TSB account much, but I wanted to book a flight today and my card wouldn't go through - is that due to the outage? I can't log in to my account either
If I can't book because of this and the flight price goes up, do you think I can get compensation?

I used my TSB CC in a shop today no problem.

Think TSB would just say should have used a different card or a debit card but can always ask!

Mchambers

Do what i have done, I have raised an online complaint and ask TSB to tell me when TSB online is workig again.

GaleSF63

molerat wrote: »

Neither myself or MrsM can log in - "you have entered an incorrect user ID or password" Oh no we haven't :mad:

Relieved to find there are a few getting the same message as me!

I used my debit card successfully at a petrol pump yesterday but haven't tried anything else.

Mr.Generous

unable to get to login stage, message saying online is down. TSB Business.

kidmugsy

We have established that a couple of our standing orders worked, one on Tuesday and one today.

When will their competitors start offering special rewards for switching a current account from TSB?

A_Nice_Englishman

kidmugsy wrote: »

We have established that a couple of our standing orders worked, one on Tuesday and one today.

When will their competitors start offering special rewards for switching a current account from TSB?

I doubt if they'll need to give any incentives!

peterx

Logged in after 25 attempts.Can not transfer money between accounts because it logs me out.The website is not working.

robin58

kidmugsy wrote: »

Very true, S. But as we age we'd rather like to run fewer accounts. What's a reasonable minimum? Two current accounts, one O/L saver, one passbook BS account, one phone/post account, and two different credit cards?

2 current accounts, 2 credit cards, 1 or 2 savings account all with different banks and of course at least £20 in cash in your wallet at all times.

All these have helped me sidestep all the mini crises banks have thrown at me so far. Always been able to pay my commitments in some form.

Learnt from an experience in the 90's never to have all my money in one bank.

As I've aged I now run more accounts, so I don't know where you get your facts from.