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NatWest £125 switch incentive

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  • Totally stressed by this. I'll be leaving Natwest at the first opportunity.
  • central
    central Posts: 202 Forumite
    Part of the Furniture Combo Breaker
    Katiehound wrote: »
    Ah ha, now everything except the activation code so decided to chance my arm and attempt to login.
    Bingo!
    PIN & password set up.
    Card reader ordered.
    Think I will try to use my NationW card reader on Monday...... Things are looking up!!

    How did you manage to log on without your activation code?
  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    I did the switch last night and it didn’t accept my drivers license for ID with NatWest, then the page froze and took me back to the main screen, this is after I read confirmation of an account being set up./QUOTE]

    The uploading of either passport or driving licence can be a real problem, I know. I applied to switch and it took umpteen attempts to get their system to accept my passport. I kept on photographing it under differing light condition to remove glare etc.

    My friend had similar problems with his passport so he tried his drivers licence, and it would accept that either. So he went back to the passport and he uploaded half a dozen different pictures of it simultaneously and two days later Natwest responded with an OK!
  • Steve_xx
    Steve_xx Posts: 6,979 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 27 January 2018 at 3:34PM
    central wrote: »
    How did you manage to log on without your activation code?

    Just as Katiehound says. I've logged on and have no activation code but I have all of the other components barring the card reader, ie account number, sort code, customer ID and debit card. So I can logon but I can't make a payment.

    Seemingly you can register for online banking using these bits of information, without having the Activation Code.
  • RG2015
    RG2015 Posts: 6,061 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper Photogenic
    aparky85 wrote: »
    Not necessarily always the case. I ordered a card reader, and online banking allowed me to activate one less than five minutes later.
    EachPenny wrote: »
    In which case it sounds like NatWest's security procedures might have failed. You may want to give them a call to check that everything is ok.
    Why would this indicate a security failure? The card reader only generates a valid security code with the correct debit card and a valid PIN.
  • Quick query;

    I've switched my wife's B account to Natwest, that's going through at the moment and should be switched 7th February....


    However, I've just been looking at the Reward account and the Reward credit card. At the moment, my wife and I have a joint Santander account and credit card which is used for all day to day spending and bills.

    It looks like I'll be better off transferring the credit card balance to Natwest and changing the bank account to Santander..


    Can I apply for a joint account switch even though my wife will have a single account with Natwest? Will I also get the £125 for that?

    Thanks
  • northwalesd
    northwalesd Posts: 1,319 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Steve_xx wrote: »
    Just as Katiehound says. I've logged on and have no activation code but I have all of the other components barring the card reader, ie account number, sort code, customer ID and debit card. So I can logon but I can't make a payment.

    Seemingly you can register for online banking using these bits of information, without having the Activation Code.

    I managed it without having the debit card. Natwest haven't mentioned an 'activation code' to me, so I don't know what it is/does.
  • tebthereb
    tebthereb Posts: 162 Forumite
    Eighth Anniversary 100 Posts Combo Breaker
    Zanderman wrote: »
    No. Switching is all about Current Accounts.

    This has always been my view too but I am a bit surprised when applying for the switch to be given the option of "Current Account" or "Savings Account (Excluding ISA and FRB)" as my existing account.

    Anyone tried the latter option and had any luck?

    Sorry if this has been discussed, I had a quick search but found nothing.
  • After my experience i'd look elsewhere
  • roxy28
    roxy28 Posts: 670 Forumite
    Ninth Anniversary
    Steve_xx wrote: »
    I did the switch last night and it didn’t accept my drivers license for ID with NatWest, then the page froze and took me back to the main screen, this is after I read confirmation of an account being set up./QUOTE]

    The uploading of either passport or driving licence can be a real problem, I know. I applied to switch and it took umpteen attempts to get their system to accept my passport. I kept on photographing it under differing light condition to remove glare etc.

    My friend had similar problems with his passport so he tried his drivers licence, and it would accept that either. So he went back to the passport and he uploaded half a dozen different pictures of it simultaneously and two days later Natwest responded with an OK!
    Did you take a picture on your mobile or digital camera, also don't really like the idea of uploading full passport details ( maybe just me).
    :T
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