NatWest £125 switch incentive

Organgrinder

Gosh one sentence equals excessively boastful in tone. I can't help being pleased with the result. Given what Natwest did yes I am pleased but I feel your comments somewhat unjustified.

Are several sentences therefore excessively damning in tone.

eskbanker

ValiantSon wrote: »

It was rather reminiscent of another forum member who routinely boasts of their alleged compensation payments.

There's a reason for that!

Mchambers wrote: »

Organgrinder wrote: »

Wish i'd never tried to switch.

Yesterday the switch happened. They have put a stop on my account.

Apparently they suspect identity theft and put a note on my account on Tuesday.

After three hours on the phone yesterday they admitted they knew there was an issue on Tuesday and told me to go into branch today which i did, cancelling a trip to do so. I went with my passport.

My account is still locked as that team don't work weekends.

So i'm unable to pay bills, child maintenance etc.

They wouldn't give me emergency cash.

They are treating me like a criminal who has stolen an identity.

What i don't get is why they did the switch yesterday if there was a problem with my id and why they didn't tell me to take id into branch until i'd phoned them after my card was rejected. I'd submitted my id docs online and everything seemed fine.

Shocking.

Moan, complain and ask for compensation. I did and got over £50 from NW.

ValiantSon

Organgrinder wrote: »

Gosh one sentence equals excessively boastful in tone. I can't help being pleased with the result. Given what Natwest did yes I am pleased but I feel your comments somewhat unjustified.

Are several sentences therefore excessively damning in tone.

Take a step back and then read your post as if you were not the author.

I'm sorry if you feel aggrieved, but yes, your post was excessively boastful in tone, and I didn't say one sentence made it so, but rather that one sentence was particularly suggestive.

I feel my comments are completely justified, and if you read them again then you will see that I made no value judgement on whether or not you had been honest with us. I gave an explanation as to why I (and I suspect others) were suspicious of your story. This is not unjustified, and if you post such comments on an open forum then you can reasonably expect people to be suspicious.

As I said, if you had simply reported that your complaint had been resolved then you would likely not have been questioned, but going on about how much money you've made out of them and looking for the next victim, "Now then, where next?" makes you sound like someone else who posts here. You may not have meant that you were looking for the next victim, but that is how it reads, in the context of the rest of your post.

Again, I'm sorry that you are upset, but my comments that you have taken exception to were both reasonable and justified.

Organgrinder

It was an extremely stressful event. £12,000 frozen, being passed from pillar to post. Lied to. Etc etc.

I contacted the ombudsman because natwest said it would be weeks and with bills, child maintenance and a mortgagee etc to pay i was desperate.

It made me so ill i got sent home from work.

A lesson learnt too. Eggs in one basket etc.

So excuse my delight at getting swift redress via the FOS.

Organgrinder

ValiantSon wrote: »

Take a step back and then read your post as if you were not the author.

I'm sorry if you feel aggrieved, but yes, your post was excessively boastful in tone, and I didn't say one sentence made it so, but rather that one sentence was particularly suggestive.

I feel my comments are completely justified, and if you read them again then you will see that I made no value judgement on whether or not you had been honest with us. I gave an explanation as to why I (and I suspect others) were suspicious of your story. This is not unjustified, and if you post such comments on an open forum then you can reasonably expect people to be suspicious.

As I said, if you had simply reported that your complaint had been resolved then you would likely not have been questioned, but going on about how much money you've made out of them and looking for the next victim, "Now then, where next?" makes you sound like someone else who posts here. You may not have meant that you were looking for the next victim, but that is how it reads, in the context of the rest of your post.

Again, I'm sorry that you are upset, but my comments that you have taken exception to were both reasonable and justified.

We'll have to agree to disagree.

EachPenny

eskbanker wrote: »

There's a reason for that!

Moan, complain and ask for compensation. I did and got over £50 from NW.
Originally posted by Mchambers

He's going to be sick as a parrot for settling at only one fifth of what Organgrinder 'won'

Organgrinder

EachPenny wrote: »

He's going to be sick as a parrot for settling at only one fifth of what Organgrinder 'won'

Believe me, at the time all i wanted was being able to access my account.

I'd far rather not have had the stress. I'm moving on from natwest, not in the hope of getting more compensation but because they've lost my trust.

Of course i hope to get another switch incentive but hopefully this time a much smoother process.

eschaton

ValiantSon wrote: »

How quickly did the FOS deal with the complaint?

(I don't believe a word of the post in question either).

I haven't went that far yet. I have 6 months to make the complaint. I'll do it when I have time to get all the details together.

MABLE

:rotfl:The excitement is building towards the big day!

schiff

I am so sated with this business that I'm more excited about my next cup of tea