NatWest £125 switch incentive

Zanderman

ffacoffipawb wrote: »

Sounds rather like Jeremy Corbyn.

far more like Boris Johnson, surely?

Ken68

Maybe NatWest see it as all tax deductible.

eschaton

Zanderman wrote: »

Remarkably fast, bearing in mind you'd have to have gone through NatWest's procedures first and then gone to the ombudsman.

As much as I don't believe a word of it, you can make it to the ombudsman pretty quick. I had/have a dispute with Santander and they immediately dismissed my complaint and sent me a letter to go to FOS in under a week.

ValiantSon

eschaton wrote: »

As much as I don't believe a word of it, you can make it to the ombudsman pretty quick. I had/have a dispute with Santander and they immediately dismissed my complaint and sent me a letter to go to FOS in under a week.

How quickly did the FOS deal with the complaint?

(I don't believe a word of the post in question either).

Yorkshire_Pud

Zanderman wrote: »

All this worry over when the incentive is paid is getting a little wearing!

I'd guess, as NatWest chose the 13th April date, that they intend to pay incentives in the 2018/19 financial year - and that this was always their intention.

I assume they would want to take the incentives from their marketing budget in just one year - and if that was to be 2017/18 they'd have chosen a date this side of the year end. So the date of April 13 implies they always intended it to be the 2018/19 year surely? In which case checking daily is pointless, until after the 5th.

Apart from special cases like Mchambers, of course.

I wonder if the data harvesting for Switches is in the next week and NatWest know that folk are going to switch away or close accounts as soon as they get their £125 so hanging it out as long as the can, plus new financial year?

Agree MChambers is a special case:)

Organgrinder

If you don't want to believe it then don't.

If you search through this thread you'll see the dates i opened the account etc. Or have i gone to all this bother just to fool people!

Or click here

https://drive.google.com/file/d/1q0JU0i076LOwIDwzvEDa_WHJKG7JxQez/view?usp=drivesdk

eskbanker

Zanderman wrote: »

Remarkably fast, bearing in mind you'd have to have gone through NatWest's procedures first and then gone to the ombudsman.

eschaton wrote: »

As much as I don't believe a word of it, you can make it to the ombudsman pretty quick. I had/have a dispute with Santander and they immediately dismissed my complaint and sent me a letter to go to FOS in under a week.

ValiantSon wrote: »

How quickly did the FOS deal with the complaint?

(I don't believe a word of the post in question either).

I'm normally as sceptical as the next person but am unconvinced that everyone should be getting the pitchforks out on this one - the FOS do have a triage system for urgent time-critical cases where waiting eight weeks clearly wouldn't be appropriate and the poster involved did publish the story in real time earlier in the thread (which doesn't actually prove anything as such but at least adds credibility). My recollection from posts on here in the past is that FOS are sometimes able to add their weight to achieving swift resolution without necessarily jumping through all the usual hoops....

EachPenny

Yorkshire_Pud wrote: »

I wonder if the data harvesting for Switches is in the next week and NatWest know that folk are going to switch away or close accounts as soon as they get their £125 so hanging it out as long as the can, plus new financial year?

I see your point - they have got past the end of the first quarter now. Perhaps in three quarter's time we will see NatWest coming in second in the net gains rankings, but still a country mile behind Nationwide (again).

Organgrinder

I'll happily send a redacted screenshot of my letter from the FOS if people can't access it on the link above. PM your email and i'll do so.

Yes the FOS will get involved in urgent cases, eg....frozen ALL your money etc.

ValiantSon

eskbanker wrote: »

I'm normally as sceptical as the next person but am unconvinced that everyone should be getting the pitchforks out on this one - the FOS do have a triage system for urgent time-critical cases where waiting eight weeks clearly wouldn't be appropriate and the poster involved did publish the story in real time earlier in the thread (which doesn't actually prove anything as such but at least adds credibility). My recollection from posts on here in the past is that FOS are sometimes able to add their weight to achieving swift resolution without necessarily jumping through all the usual hoops....

You may well be correct.

The suspicion, I think, stems from the fact that the post appeared unprompted, with a claim for an unusually fast FOS resolution, and was excessively boastful in tone:

Organgrinder wrote: »

Well like others i've not yet had my £125 but by the time i move elsewhere i'll have has £20 of rewards and £250 compensation for £4 of fees. £391 switch!

Now then, where next?

It was rather reminiscent of another forum member who routinely boasts of their alleged compensation payments. The last sentence, in particular, is suggestive.

Perhaps Organgrinder is being truthful about all of this; I have no way of knowing. Detailing their complaint as it arose, and then providing an update in the thread, once resolved, but without the boasting, would probably have been met with more positive and generous comments, e.g. "Glad to hear that your problem has been resolved."