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TeleTech... official MoneySavingExpert.com discussion

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  • Can anyone PM me the Workbooth tech support number if they have it... thanks :)
  • Hi I have read all the posts on teletech and i would really like to do it,
    just wondering is any one doing this full time? and does it make you a decent ammount of money?
    thank you
  • Sanity
    Sanity Posts: 109 Forumite
    RinTinTin wrote: »
    Can anyone PM me the Workbooth tech support number if they have it... thanks :)


    Sent as requested :D
  • Sanity
    Sanity Posts: 109 Forumite
    jenine wrote: »
    Hi I have read all the posts on teletech and i would really like to do it,
    just wondering is any one doing this full time? and does it make you a decent ammount of money?
    thank you

    I do full time, and its quite enjoyable.


    Its not fantastic money, but if you are eligible to claim working tax credits as well, it makes up a reasonable wage. Plus your bonus for performance stats. Definitely worth it for the fact you are working from home and its nice and warm and no travelling costs. ;)
  • Hello all,

    Been following the thread for the last few weeks and decided to join as it seems a good place for the TeleTech staff.

    I to was meant to begin training today (8th Nov) but it has been moved to next week, I was very annoyed as I'm looking forward to starting.

    Anyone like to let us into an insight to the training section, what will we learn, whats tricky? etc.

    Cheers All.
  • Oliver27
    Oliver27 Posts: 608 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Hi,
    Yes training has been rolled back for new starters because the current staff are being retrained for a different role.

    The new role will still have a broadband support element but will be mostly assisting with telephone faults, where before we dealt solely with broadband issues, I couldnt say exactly what the new starters will be doing but this will be made clear when you start your training.
  • RebekahR
    RebekahR Posts: 5,987 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Oliver27 wrote: »
    Hi,
    Yes training has been rolled back for new starters because the current staff are being retrained for a different role.

    The new role will still have a broadband support element but will be mostly assisting with telephone faults, where before we dealt solely with broadband issues, I couldnt say exactly what the new starters will be doing but this will be made clear when you start your training.

    I missed this! We are moving to the other side? I don't wanna go to the other side!
  • Oliver27
    Oliver27 Posts: 608 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    RebekahR wrote: »
    I missed this! We are moving to the other side? I don't wanna go to the other side!

    All will be clear when you do the training next week:eek:
  • Dory78
    Dory78 Posts: 282 Forumite
    All sounding good so far ;)

    Should make a nice change
  • duchy
    duchy Posts: 19,511 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Xmas Saver!
    The nice thing about your trainer is -He appreciates the need for coffee breaks :D
    I Would Rather Climb A Mountain Than Crawl Into A Hole

    MSE Florida wedding .....no problem
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