Outfox the Market reviews: add your feedback

LeedsJasp

Clif said:

Symbio are currently £408.93 for a standard meter and £422.49 for an E7 meter with my usage and ZOG are £217.53, however, Fix'd 20 9.0 is £606.84 and Fix'd 20 11.0 is £13 more! Are you checking Symbio and ZOG websites because comparison websites are often out of date?

Yes. I checked their websites & outfoxes aswell. Symbio & ZOG were cheapest. I haven’t bothered checking economy 7 yet.i will do it tonight & report back. 

You haven’t answered the question about why you are always number one in phone queue when everyone else waits ages.are OUTFOX screening the calls using caller display & discriminating against some customers?

Clif

I'm usually number 1 in the queue because Outfox The Market have 35 staff manning the phones!

Nick_C

Clif said:

I'm usually number 1 in the queue because Outfox The Market have 35 staff manning the phones!

How do you know?

Nick_C

I've just done a comparison on MSE CEC.  I could save £9 a year if I switched from OTM to Tonik.  However, Tonik has a £60 exit fee where OTM has a zero exit fee.

I wouldn't save any more by changing from duel fuel to two separate suppliers.

But there isn't a one size fits all tariff.  Everyone needs to run their own comparisons.  And if they are not tied in to contracts, they should do this frequently.

andyca

Clif said:

I'm usually number 1 in the queue because Outfox The Market have 35 staff manning the phones!

Do you ask them how many staff are manning the phones when you call in for a chat, or do you simply turn around and look to see how many are in the office?

LeedsJasp

Nick_C said:

I've just done a comparison on MSE CEC.  I could save £9 a year if I switched from OTM to Tonik.  However, Tonik has a £60 exit fee where OTM has a zero exit fee.

I wouldn't save any more by changing from duel fuel to two separate suppliers.

But there isn't a one size fits all tariff.  Everyone needs to run their own comparisons.  And if they are not tied in to contracts, they should do this frequently.

Nick C. Out of curiosity,what is your supply region,town or 1st part of postcode??? because I would like to run a search. 

What you say is not really correct because the tariff unit charges and daily charges ARE fixed per region. It is irrelevant what your usage is. The charges remain the same. So if seperate fuels come out cheaper for a very low user, then it will be the same case for a high user.
your point about exit charges is correct but I don’t think that can be included because you don’t have to pay it.warm home discount SHOULD be included because that is something you will receive. I note that outfox don’t do warm home discount. Whereas Symbio & Zog DO. So they are even cheaper on spectate fuels.

LeedsJasp

andyca said:

Clif said:

I'm usually number 1 in the queue because Outfox The Market have 35 staff manning the phones!

Do you ask them how many staff are manning the phones when you call in for a chat, or do you simply turn around and look to see how many are in the office?

😂

keef-WhatStandards

How do I select seperate gas and electric again?
http://imgbox.com/YR8PWBNZ

Clif

Gerry1 said:

Nick_C said:

Link doesn't work

https://www.thisISmoney.co.uk/money/bills/article-6610929/would-trust-energy-firm-run-dingy-graffiti-scarred-site-fronted-musician.html

Nick_C

LeedsJasp said:

Nick_C said:

I've just done a comparison on MSE CEC.  I could save £9 a year if I switched from OTM to Tonik.  However, Tonik has a £60 exit fee where OTM has a zero exit fee.

I wouldn't save any more by changing from duel fuel to two separate suppliers.

But there isn't a one size fits all tariff.  Everyone needs to run their own comparisons.  And if they are not tied in to contracts, they should do this frequently.

Nick C. Out of curiosity,what is your supply region,town or 1st part of postcode??? because I would like to run a search. 

What you say is not really correct because the tariff unit charges and daily charges ARE fixed per region. It is irrelevant what your usage is. The charges remain the same. So if seperate fuels come out cheaper for a very low user, then it will be the same case for a high user.
your point about exit charges is correct but I don’t think that can be included because you don’t have to pay it.warm home discount SHOULD be included because that is something you will receive. I note that outfox don’t do warm home discount. Whereas Symbio & Zog DO. So they are even cheaper on spectate fuels.

My point about one size does not fit all is that if your usage is low, you will be better off on a tariff with low standing charges. If your usage is high, the unit charge is more important.

That's why it is possible for different companies to be cheaper for different people in the same area.