Next MSE Collective Switch Coming to an End

Cardew

vigman wrote: »

W
A bit glitchy as no meter readings were requested!?

Anyone else had this please?

Update: Now online account says to give Electricity reading in 7 days time and gas in 13 days time although it still has the above paragraph about not giving the readings.

Although it says switching complete on 10th Oct it also says "Your energy's now with OVO"

TIA

Vigman

I started proceedings via Cheap Energy Club on 6 Sept. Had notification from Ovo that I start with them on 26 Sept and my first Direct Debit will be taken on 26 Sept

Had my 'sorry you are leaving' letter from BG today confirming my account ends on 25 Sept.

So far everything is going like clockwork. I had an email today asking for my gas and electricity readings anytime in the next 10 days; if they don't get them they will use an estimated reading on 01Oct.

As the BG tariff is cheaper - particularly electricity - I might leave it a week.

mattytun

Cardew wrote: »

I started proceedings via Cheap Energy Club on 6 Sept. Had notification from Ovo that I start with them on 26 Sept and my first Direct Debit will be taken on 26 Sept

Had my 'sorry you are leaving' letter from BG today confirming my account ends on 25 Sept.

So far everything is going like clockwork. I had an email today asking for my gas and electricity readings anytime in the next 10 days; if they don't get them they will use an estimated reading on 01Oct.

As the BG tariff is cheaper - particularly electricity - I might leave it a week.

All running ok with me as well says ill be connected 4th October I got emails from BG about your leaving us blah blah blah I've not given any meter readings to ovo, so I phoned up there excellent UK based help service they told me they would send me an Email five days before the 4th October asking for meter reading.;)

vigman

Both the first BG rep and the CEC rep said changing the gas meter details on the national DB could take weeks.

However the second BG rep I spoke to rang today to confirm the change had been updated. I asked why they could do it quickly but others couldn't and she said she was a senior tech support person who had to spend time on the Helpdesk and that this can be done onscreen immediately.

So don't be fobbed off by any energy company saying a change to a national meter DB will take weeks as someone in their company can do this from their computer!

Vigman

PixelPound

Lucy72 wrote: »

Yes Nic, I totally know what you're saying and agree. It's a marvellous advertising trick to get people to talk highly about a company. Everyone's trying to get you to use your referral code....Of course, who doesn't want a free £50 to start winter off with?!

However, what I would say is that Bulb are using their Marketing budget in a way that does actually profit their customers. Millions are spent on the Big 6 budgets so I find it quite refreshing that they are trying a different approach. They are a very new small company so hats off to them for attracting so many new customers.

Okay maybe I was harsh, it's just when you get people joining to simply tell you how good bulb is, its hard not to raise a cynical eyebrow. They were a lot cheaper than the big-6 and all energy companies use money for marketing, so maybe it is refreshing to use a different approach. I suppose cashback sites do take a portion of the cashback, so who's to say that if Bulb had gone via them that the costs would be any different

For me personally, I did a huge amount of research on energy companies before I switched. I can honestly say, even though I did share your cynicism, I have been very impressed with every area of 'Bulb' so far. (please note there are no referral codes anymore, I am given you my honest opinion). I am also interested to hear what company you have found cheaper, as I am too in West Yorkshire. Your usage will obviously be different to mine, but once I'd calculated all my actual usage with all the correct standing charges etc for the whole year, they came out a few pounds cheaper. The £50 credit was just a cherry on the cake. And anyways, the main reason I was attracted to them in the first place is the fact that their electricity is 100% renewable which I didn't find in any of the big boys. (

With a lot of companies people only talk about bad experiences other than good. Look at the number of complaints at the start of the BG collective switch last year because things weren't going fast enough.

I wanted a fixed tariff, and whilst you get notice of rises it doesn't mean you can jump to another cheap tariff if others have all gone up. TBH you would expect variable tariffs to be cheaper than fixed since fixed have to factor in price rises. Its why longer fixes cost more.

phillw

molerat wrote: »

or 7 months if you move to Iresa

I'm still with Iresa and getting a pretty good service. I went without a bill for over 12 months when I was with npower.

mikeyorkie10

Well my switch from BG went ahead as planned with TogetherEnergy last Monday (18th Sept) ... all seemed OK. Smart meter still working afternoon of the 22nd but guess what, this morning - nothing but the 'Connecting to smart meter' message. The wifi signal icon is still there at full strength but any no data. I can only guess that BG have turned something off in 'their' smart meters. I half expected that the in-house display side would still work but the only info is the temperature display!

Anyone else's switch completed yet?

victor2

mikeyorkie10 wrote: »

Well my switch from BG went ahead as planned with TogetherEnergy last Monday (18th Sept) ... all seemed OK. Smart meter still working afternoon of the 22nd but guess what, this morning - nothing but the 'Connecting to smart meter' message. The wifi signal icon is still there at full strength but any no data. I can only guess that BG have turned something off in 'their' smart meters. I half expected that the in-house display side would still work but the only info is the temperature display!

Anyone else's switch completed yet?

My switch away from BG is underway, but will not go through until some time in October. I have had their smart meters installed and was hoping to still be able to read my meters via the IHD. Will be a shame if BG somehow are able to switch off the comms between the IHD and the meters. Wouldn't surprise me, but sounds a bit spiteful. I suppose BG will justify it by saying all the financial data displayed would be nonsense if they left it running...

mikeyorkie10

victor2 wrote: »

My switch away from BG is underway, but will not go through until some time in October. I have had their smart meters installed and was hoping to still be able to read my meters via the IHD. Will be a shame if BG somehow are able to switch off the comms between the IHD and the meters. Wouldn't surprise me, but sounds a bit spiteful. I suppose BG will justify it by saying all the financial data displayed would be nonsense if they left it running...

You'll have to let me know how you go on. I've had a quick look in settings and all the meter and tariff info is still there - as is the pairing data. I've decided to leave the meter on and see what happens. Seems strange that it ran ok for 5 days?

Pedro1877

So disappointed to read this. My switch from the BG collective fix was 19th Sept - the BG account was closed on that day and my new npower supply/account opened on that day. I just looked at my monitor today 24th and it is still working fine. I do hope the British Gas rep on this forum reads this and can give us an answer as to why they would shut off this facility. How would it affect them to leave it running? I do not care that the £ info will be incorrect. I want to be able to read the meters and see the Kwh useage of both gas and electricity.

mikeyorkie10

Pedro1877 wrote: »

So disappointed to read this. My switch from the BG collective fix was 19th Sept - the BG account was closed on that day and my new npower supply/account opened on that day. I just looked at my monitor today 24th and it is still working fine. I do hope the British Gas rep on this forum reads this and can give us an answer as to why they would shut off this facility. How would it affect them to leave it running? I do not care that the £ info will be incorrect. I want to be able to read the meters and see the Kwh useage of both gas and electricity.

I agree ...... come on British Gas rep and let us know if the monitors should carry on working!