Kantar - Royal Mail Monitoring and Posting Panel

silvercar

elsien said:

silvercar said:

For the first time I can't add RFIDs in the item preparation tab of the app. I type in the four letter code and it defaults to "none". I had to login on my laptop to put the codes in. Anyone else have this problem?

Is it an older operating system on the phone? I found with my old iphone that once it stopped being able to run the Kantar app updates it became pretty much unusable. 

Iphone 6S but running the latest ios update. In fact I recently updated ios, so it is probably that that triggered it.

redagila

Just logged in & found a UMS invitation from 7  - 20 December. 

millie

There is am article on the home page saying that there is a problem entering the RFIDs on I phone and suggesting how to do it, Mine is an I phone 6s too. I have not tried it yet as I have no more items to prepare

silvercar

millie said:

There is am article on the home page saying that there is a problem entering the RFIDs on I phone and suggesting how to do it, Mine is an I phone 6s too. I have not tried it yet as I have no more items to prepare

I tried that, but it didn't work. 

Annft

Hi I know this has been asked before, but can't seem to find an answer after looking thru a lot of comments. I am due to start training next week, my itinerary says post before last collection. this would be 4pm when I am still at work. if I post the night before would this be ok? I also noticed on the help instructions it says to register it on the mobile app whilst at Post box, would this then register it as the day before I should be posting? and if so is this ok to do? I just want to make sure I do it correct as after my last training over 3 years ago, (never made it to the live panel )I have only just been invited back!
many thanks

elsien

From their FAQ:
If you can’t post before last collection on the scheduled date, post when it is most convenient for you. This could be later the same day, or on a different date including the day (or night) before, but it’s very important that you confirm the exact time you posted the item, as well as the actual date of posting when you data enter the item.

Alternatively you could just post it in the morning on your way out to work. That’s what I try to do. 

Annft

thanks for that. I can't post on way to work as it's the opposite direction. I will have to post it the night before. do I still use the mobile app when I am at the post box?
thanks

elsien

Up to you. They prefer you to, and it is easier, but you can log when you get home on the laptop if you prefer. Just note the time and use that and the day you actually sent it, 

Annft

ok great, thanks for your help

emma_eeh

Doing the correctly delivered survey i received next week's letters to post through my letterbox sorry if this is a stupid question but would I class this as a letter or parcel? Thanks!