Vodafone Retention Deals

DannyEss

we have looked round and vodafone is the only one offering good deals. 02 dont even have the phone yet (well doesnt say on their website), t-mobile want £50 for the phone on a £35 tariff and orange want £80 but dont offer the same deals. vodafone offer £35pm 600 minutes, unlimited texts, unlimited internet for £35pm.

we are currently on £30 for 200 mins and 500 texts with stc. ive been going over texts alot the last 6 months so really need more texts but the other phone doesnt really go over.

and when retentions ring us back they just put the phone down/dont talk so we put the phone down. so we never get to good deals.

We have rang up about 3 times and got nowhere. First they were going to give us the phones for free but wanted £40 pm. then they wanted us to pay for the phones and pay £35 and then they just wouldnt budge on anything so just stuck.

sd2310

Thats terrible you can get the o2 iphone for that!!! There is no way I would pay £40pm I don't want to pay anymore than I am the now but I want a new phone!! LOL they will probably tell me where to go!
My Fiance hardly ever uses his phone and he isn't to bothered about getting a new phone so hopefully that will help me get a new one without paying more.

You will probably just have to give them notice to cancel your contract. Normally if you are going over your minutes or texts you get s a better deal so maybe if you give them the 30 day notice or whatever it is and see what happens then as that doesn't seem to be a great deal at all you can probably get a better deal through the website or quidco (never used this but a lot of people on here seems to use it).

DannyEss

i wanted the iphone but the tariffs are dreadful £30 and you get 75 minutes and 150 texts even on the £75 you only get 500 texts.

we dont really want to spend more than £30 but they wont budge. ideally want to stay on £30 or obviously go cheaper. But if they dont want to keep us then they're losing out on over £1000 so their loss.

leedsladuk

fsrandom wrote: »

You won't expect a contract at £5 per month from Vodafone. If you're saying you use 200 minutes and 200 texts per month that'll cost considerably more than £2.50 per week on payt.

that's pretty poor then. o2 can offer 200 mins, 400 texts per month for free through retentions, if you dont want a new phone.

Reading people's posts above, you can get from vodafone a free phone, and 600 mins, unlimited texts all for 12.50/month from retentions. So, by that, if one doesnt actually want the phone, and doesnt need all them minutes or texts, one would expect to pay less £10/month.

It seems my only option would be to accept a 12.50/month retention deal, with a new phone, and sell the uneeded phone. A bit crap imo.

moike

leedsladuk wrote: »

that's pretty poor then. o2 can offer 200 mins, 400 texts per month for free through retentions, if you dont want a new phone.

So how exactly do O2 make a profit with this one then? where did you hear this?
A friend of a friend of a friend?

sd2310

With the Tocco being a toucescreen is there a way to lock it. This may be a silly question but could it not phone people when it is in your pocket??

DannyEss

yes, there is a button on the top of it that you press to lock it.

leedsladuk

moike wrote: »

So how exactly do O2 make a profit with this one then? where did you hear this?
A friend of a friend of a friend?

I got that deal through retentions, as did my partner, and also if you read the o2 retention thread it's quite common. Even the vodafone customer services upgrades guy i spoke to said vodafone unfortunately cant come anywhere near close providing the kind of deals o2 do - he even said that despite working for vodafone - he is infact on the same 200/400 £0/month o2 retention deal as me. lol. Im surprised he came out with that to be fair.

Also, what is even more crazy is that I rang up o2 because i wanted to add mobile internet to my tarrif. She said it's 7.50 a month, but if you pay £10 a month in total for your line rental you can have that plus 600 minutes, unlimited texts!

So now I pay £10/month for 600mins, unlimited texts, unlimited mobile internet. Altho infact.. due to the credit note they put on your account for not wanting a new phone.. i wont be paying this £10/month until the last 3 months of my contract. She also said, rather than upgrade the tarrif within the existing contract that I could lock into a new 12 month contract, with no phone just to get £180 credit again - even tho I still have half my existing credit from the previous months!

Encantador

Anyone know of a comparison site where you can input what you want, phone type, minutes, texts etc and it gives you the best deals from the major providers?

toolslinger

hi all my wifes contract ends 16th november.she's currently on 500 mins 500 texts 35 pounds per month.what date can i ring for her pac code .she would like the 600 mins unltd texts deal for 12.50 per month is she likely to be offered this deal with her current monthly spend .also which phones should asking for.:beer:.