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Vodafone Retention Deals

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Comments

  • forgotmyname
    forgotmyname Posts: 32,931 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Yep spammer trying to gain posts.
    Censorship Reigns Supreme in Troll City...

  • hpmann
    hpmann Posts: 56 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    Rang for my PAC code and have been offered these deals for my two lines

    iPhone 6s (16gb) unlimited calls & txts and 5gb of data for £29.40 x 24

    Sim only unlimited call & txts and 4gb of data for £10.80 x 12
  • numerous live chats and phone calls.. eventually got 8gb with 12 months spotify, unlimited calls and texts etc half price at £13.50 per month.
    Of course they screwed the 1st bill up but seems ok now.

    They are the worst company apart from BT that ive had to deal with though
    Never pass up the opportunity to take a pee!:p
  • Soulistic
    Soulistic Posts: 199 Forumite
    Part of the Furniture Combo Breaker
    Had a chat with Vodafone via their online chat system, and for three lines I have with them, was made the following offers:

    2 x 4GB Data - Unlimited Minutes - Unlimited Texts - EU Roaming Included (£10.80)
    1 x 12GB Data - Unlimited Minutes - Unlimited Texts - EU Roaming Included (£16.00)

    Looking at the posts above, seems to be inline with everyone elses offers. Not sure I want to stay to be honest as I've had no ends of troubles.
  • jonstodge
    jonstodge Posts: 19 Forumite
    I got a sim only deal:

    12GB 12 months ult txt and calls.
    Spotify
    Roaming free

    £19.20/month
    £20 bill credit
    2 months free

    Works out at ~£14.50/month
  • 10gb data unlimited calls and text £13.50 with 3 months free (SIMO)
    Effective - £10.13 pm


    22gb data unlimited calls and text £18.50 with 3 months free (SIMO)
    Effective - £13.88 pm




    Both come with free entertainment packages for 12 months (Spotify, nowTV or Sky Sports)
  • The_Boss
    The_Boss Posts: 5,863 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    I've been offered a Samsung Galaxy S7 Edge, unlimited texts and calls and 7 gb of data for £32.90 a month (30% discount with an extra gig data thrown in for free). What's the chances of getting Vodafone to offer me something better?

    My last deal (two years ago) was a 45% discount (S5, unlimited calls and texts and 7gb data).
  • stluke023
    stluke023 Posts: 322 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    Any one ringing Vodafone customer service for a new deal note:

    Keep a spreadsheet open, write every thing down, from time date name of person what was said.
    Customer Service in my opinion either lie or forget. When get something offered or a rebate for a problem ask for a text confirming.

    Because 3 months later when bill incorrect and you have to spend 2 hours sorting it out you need facts as you have half forgotten anyway, or is that my age.

    Had to escalate problem in billing after what was promised recently not materialising . They gave me an extra £50 to pacify me. However the hours spent on rattling the cage was at least that in time costs.

    When are Vodafone going to be a pleasure to deal with?

    You can do it Vodafone
  • mikee77
    mikee77 Posts: 9 Forumite
    The_Boss wrote: »
    I've been offered a Samsung Galaxy S7 Edge, unlimited texts and calls and 7 gb of data for £32.90 a month (30% discount with an extra gig data thrown in for free). What's the chances of getting Vodafone to offer me something better?

    My last deal (two years ago) was a 45% discount (S5, unlimited calls and texts and 7gb data).

    In the same boat as you The Boss, was wondering, was there a charge for the phone / delivery ? & how did they tack on an extra gb of data, when I talked to them they quote 3gb, as theres currently no 4gb plans ?
    Have you taken them up on the offer in the end ?

    Previously (2014) had a similar deal with the s5, but with 4gb data, and a 40% discount.
    Cheers
    Mike
  • The_Boss
    The_Boss Posts: 5,863 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    mikee77 wrote: »
    In the same boat as you The Boss, was wondering, was there a charge for the phone / delivery ? & how did they tack on an extra gb of data, when I talked to them they quote 3gb, as theres currently no 4gb plans ?
    Have you taken them up on the offer in the end ?

    Previously (2014) had a similar deal with the s5, but with 4gb data, and a 40% discount.
    Cheers
    Mike

    The phone was free and delivery £4.95 (have never managed to negotiate free delivery!).

    My existing tariff has 7gb data - I asked them to match my current tariff and they said they couldn't for £26.50 unless I took a different phone (I wanted the Edge though...although I could have maybe settled for the standard Galaxy S7). So they gave me a 6gb tariff with 30% discount, which works out at £32.90 and tacked on the extra gb free. I asked for a price for 5gb or 4gb data, and they were a matter of pence cheaper (something like 42p and 75p cheaper), so made more sense to stick with 7.
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