Vodafone Retention Deals

mchale

Just come off phone from vodafone been offered:

900mins
unltd texts
unltd LL calls
0845/0870 inc

for £15p/m on a 12month sim only deal, should I accept?

(12month deal doesnt bother me)

Thanks

Tigersilly

This is the Vodafone Upgrade I have been offered:
£15/month
free HTC Desire S
free 300 mins call allowance
unlimited texts
free 1GB internet allowance
free 1GB BT Internet WIFI allowance
24 month contract (it was 18 months... but got a call to let me know a 'mistake' had been made and the offer was only for a 24 month contract with no possibility of an 18 month one).

Lara

Tigersilly - did you take that deal or did you press ahead and insist on an 18 month deal?

emmaal

povemeister wrote: »

I work for vodafone so if any of you are looking for a good deal on an upgrade - let me know what you have at the moment, how much your bills are usually and what phone your looking for and i'll tell you what you can expect to get as the best possible deal!

Hi. I'm a £20 a month 300 mins, unlimited text and internet.
Phone broke, so really need a new one, anything decent would do.
Need more minutes, would like unlimited landline, or the stop the clock (what exactly is that?). What's the best I can get?
Thanks

Lara

Tigersilly wrote: »

This is the Vodafone Upgrade I have been offered:
£15/month
free HTC Desire S
free 300 mins call allowance
unlimited texts
free 1GB internet allowance
free 1GB BT Internet WIFI allowance
24 month contract (it was 18 months... but got a call to let me know a 'mistake' had been made and the offer was only for a 24 month contract with no possibility of an 18 month one).

I've been offered the same for 24 months with phone costing £50 AND for £25 a month!!

Lara

Has anyone else been given a limit on their wifii useage?? My OH has u/l and thinks it's very strange the offer I've been given of 500mb and not unlimited is odd.

adandem

Well I've been had!! £50.89 charges on my account for calls I've supposedly made to a 'Road Watch' number.

Just phoned them and they won't do anything - just said make an online complaint which is pointless as no-one ever answers online queries.

I've cancelled the direct debit, should I have done that??? Def. can't afford £50 and then try and get it back!!

kai666

I've cancelled the direct debit, should I have done that??? [/QUOTE]

No you should not, they'll destroy your credit rating and call in the debt collectors

adandem

I'm in a catch 22.
I just phoned them and there's no way they will drop the charges.
They can spread the cost but , only if the DD is cancelled. Only then will the collections team get invloved and make the payments manageable.
If I have a DD they can't do that.

Tigersilly

Lara wrote: »

I've been offered the same for 24 months with phone costing £50 AND for £25 a month!!

They went better than a price match with T-Mobile. I wanted to leave as I had a heap of problems with Vodafone, so I requested my PAC.

Just want to warn people - the upgrade team may fail to mention that the contract they are offering is at a lower price for 21 months and then at a raised price at 24 months. The reason cited is that 'you can upgrade at 21 months' - so what!? if you choose not to then you are penalized. I think it's disgraceful to 1) Not inform people 2) To even have this rule in the first place.

That said - thanks to Heidi at Vodafone for helping me with the issues I raised.