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Vodafone Retention Deals

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  • davilown
    davilown Posts: 2,303 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    htc desire hd £18.40
    24 month
    £20pm
    300min
    unltd text
    500mb net
    3 months ins
    24 month warranty

    Not the best deal but good enough for me (sell phone for £300ish, £7.50 pm)
    30th June 2021 completely debt free…. Downsized, reduced working hours and living the dream.
  • scottola
    scottola Posts: 2 Newbie
    edited 15 April 2011 at 7:49PM
    I got today for four contracts for family (up from three contracts), I think they are good deals, so went for it, I could have haggled on minutes, but the reality is they suit.

    Free Xperia Arc
    300 minutes
    unlimited text
    500 Data

    Free Samsung Galaxy Ace
    100 minutes
    unlimited text
    500mb data

    Free Samsung Galaxy Ace
    100 minutes
    unlimited text
    500mb data

    Nokia C301
    100 mins
    100 texts

    £50pm inc VAT through business, don't really know how i ended up with them, but the next day replacement phone thing has come in handy a couple of times.
  • Poppy9
    Poppy9 Posts: 18,833 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I can upgrade my contract now - my 24 months is up june 8th. I wasn't happy to find out as soon as I entered "upgrade period" my discount that I was given when i took out the contract ended. it took about 8 emails before they finally gave it back to me as a goodwill gesture.

    Not sure I want to stay with vodafone.

    Currently pay £20 per month for 300 mins, unlimited text & 500mb plus I had a free Tocco (not lite) which ended up down the toilet 12 months ago so i had to buy a new handset.

    It's DD contract. She thinks she wants a HTC but not sure which one. She wants pingchat.

    Have thought of going sim only deal for a while but will this mean I won't get a decent upgrade offer from voda when she wants a new phone. She is too stressed to think phones at moment as she's getting ready for GCSEs
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • John_3:16
    John_3:16 Posts: 849 Forumite
    Very disapointed with Vodafone

    I emailed for my PAC code and asked what it would be to carry on sim only 600mins unlim text and internet this is the reply I got. Not a very good deal at all. I can only asume they do not want my custom? with an offer like that.

    and is valid for 30 days from today - you should also receive confirmation of this via SMS in the next two hours.
    Your current price plan is £20.42 including VAT - this is the price it would continue to run at if you were to purchase your handset outright.
    Kind regards
    Paul
    The measure of love is love without measure
  • MRSCARNEY
    MRSCARNEY Posts: 207 Forumite
    I'm due for an upgrade and I'm looking for a HTC Desire HD. Currently pay £25 for 300mins and unlimited texts and have been with them for about 4 years.
    Not bothered about many minutes rarely use more than 100 a month but would like unlimited texts. Not too bothered about internet as I use wifi

    Vodafone website showing for 18 month contract £40 a month and free phone (total £720) or £35 a month and £99 for the phone (total (£729) what can I realistically expect to get this down too? (Don't want 24 month contract if i can help it)
  • John_3:16
    John_3:16 Posts: 849 Forumite
    I think Vodaphone have left this thread as they have not been around for a long time?
    The measure of love is love without measure
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi John 3:16,

    I am sorry to hear that you weren't happy with the service you recently received.

    If you would like me to look into this further, you can contact me directly here with WRT135 (FAO Heidi) in the subject and I will be more than happy to help.

    Many thanks,

    Heidi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • Well I've been trying to get a good deal on any upgrade and Vodafone keep trying to fob me off with the standard £25/pm trash they spill everyone =/

    My Current Contract is:

    Free HTC Magic
    600 Mins
    Unlimited Texts
    Unlimited Web (500mb FU)
    18 Month Contract

    @ £23.48/pm

    very similar to eysteve's contract I've already got my PAC code as they gave it to me over the phone, contract ends in April. I'd love an HTC Desire HD or a Samsung Nexus S at £20/pm for 24 months if they offer it... lets hope I get a call from outbound retentions!

    if not it's an Orange San Francisco and GiffGaff for me =]

    very interested to hear what you can get, as i have the same for £20 a month.

    my first call was with a guy who had no clue, he offered me the galaxy ace for £25 a month on a 24 month contract, and wanted £140 for the phone!!
    I told him that was rubbish as the standard offer is the ace phone free on a £25 a month contract, but he said there was a limit to what they could offer me - why should i have to pay £140 more than a new customer as a loyal customer?! its crazy.
  • John_3:16
    John_3:16 Posts: 849 Forumite
    Well

    I have know sent 2 emails as requested and been asked to respond to their service???? As yet I have had no one response to me???

    We're always looking for feedback on how we're handling queries for our customers, so if you want to leave any comments on how I've handled your query today, then you can pop on here and complete the quick survey. I’d greatly appreciate any feedback to ensure that I’ve been offering the best service I can for our eForum customers.

    The customer service is not very good,


    I have not had anyone handle my query so How can I comment also there link says no service???
    The measure of love is love without measure
  • char_student
    char_student Posts: 860 Forumite
    I have been offerred (by retentions)

    300 mins,
    unlimited texts,
    1gb internet

    £20 per month

    and a FREE Desire S or Galaxy S (chosen Desire S). Is this any good? May cancel this?
    :beer: If I say something you like....Please hit the thanks button :beer:
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