Vodafone Retention Deals

huggons

nathanhill69 wrote: »

You'll only get offered the deals once you've asked for your PAC code - within a couple of days of requesting it the "retentions" team will call you to discuss sending your PAC code and if there is anything they can do to make you re-consider leaving Vodafone. Keep it nice and convivial and you'll be amazed what you'll get - I do it every time I renew and always strike gold.

However, my wife gets the price for best deal last time she renewed in 2007:

- Sony Ericsson K850i phone (At the time it was top camera phone and had only been out for two weeks, equivalent of todays Sony Ericsson C905)
- 180 minutes talk time
- 100 texts
- 12 month contract

Price = £9.50 per month permanently (not limited to the twelve months).

Are you sure that the retentions team only call when a pac code is requested and not also when a customer sends a letter of cancelation.

bigstevex

I just phoned up to try and cancel within the 14 days and i got put through to the 'returns team', i didn't actually speak to them though as i spent 5 minutes on hold and didn't have any longer to wait. I'm just curious though if they will just arange to return the phone or are they the team who will let me negotiate a better plan/get more texts?

ioscorpio

I spoke to the returns team today and they would not budge on the deal that my daughter had agreed to, £25 for a 18 months deal, for a SE C902 600 mins + unlimited texts, so they are sending a jiffy bag to return the phone. She had phoned for an upgrade, the contract has 2 months to end, so will cancel in a month's time and see what they offer then.

rash.m2k

You ONLY get decent deals within the last 30 days.

huggons

Just offered 12 month contract at £20 per month, free c905, 500 mins and 500 texts.

they called me and I had not asked for pac.

what are peoples thoughts

fatboy88

Thats a good offer

MikeF1

My contract ends in a couple of weeks or so - should I start negotiating?

Anytime 150 minutes - I made an alteration last year, and I think I get something like 100 minutes and 500 texts for £25 a month.

I need a new phone too.

dws_72

dws_72 wrote: »

I am just at the end of my contract, and was after the n96 as my last deal was for the n95 8gb free with half price for 15months, at £13.50 asked fro my pac code got a call last but n96 instaed i got a free blackberry storm 600mins unlimited txt free internet for £25 a month 18mnths contract, is this a godd deal and are the phones any good
cheers

Just got my blackberry, yesterday, don't get on with it really so its going back.
rung up and asked for the n96 and its coming tomorrow, so i got free n96 600 mins unlimited texts and unlimited internet for £25 a month, think i got a good deal...???

PixelPound

The new vodafone simonly deals start off at 100m/500txt for £10 and 200m/unl txt for £15, so could quote these if not wanting a new phone yet.

Druss1

Thats not a bad deal dws_72

I got the blackberry bold, 900 mins, 500 text, unlimited landline calls, internet and blackberry email for £40 a month......is this a good deal. The lady offered £5 discount and managed to make me say yes lol...Does anyone think its worth haggling with voda any more????