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Parking Eye HELP!!!

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  • Cassfrow
    Cassfrow Posts: 119 Forumite
    Eighth Anniversary Combo Breaker
    We have a copy (albeit a redacted one) of the ParkingEye contract covering Montpelier Health Centre, Bristol. It's a standard ParkingEye contract document rather than one that was issued by the NHS.

    The contract is between ParkingEye and NHS Property Services Ltd (i.e. the NHS body that owns approx. 10% of the whole of the NHS property portfolio across England). The contract was signed by the Health Centre Practice Manager and it's safe to say that he / she will not be an employee of NHS Property Services Ltd. There is no evidence to indicate that he / she had the authority to act for and on behalf of NHS Property Services Ltd.

    Sorry to sound stupid But what does this mean then?
  • Cassfrow
    Cassfrow Posts: 119 Forumite
    Eighth Anniversary Combo Breaker
    pappa_golf wrote: »
    Cassfrow wrote: »

    I think you are passed "update" times , the cancellation could have been done in your first communication , instead they have systamaticly lied to you , fobbed you off and be littled you

    forget the "mrs" nice now , ask IN PRINT for the docs suggested , rattle their cages

    I bet you they come back with a a PE will take £xx now as they have ,,,,,,,,,,,,,,,,,,,,,,

    turn it round , they have WRONGED you , not you doing a wrong


    forget phone calls now ,, you are moving on ,,,,,,,,,,,,,,,

    Yes but I don't know what to do? I'mhave no experience with this sort of thing and it is making my anxiety really bad now. I will end up getting angry and kicking off and that's the last thing I need
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    We have a copy (albeit a redacted one) of the ParkingEye contract covering Montpelier Health Centre, Bristol. It's a standard ParkingEye contract document rather than one that was issued by the NHS.

    The contract is between ParkingEye and NHS Property Services Ltd (i.e. the NHS body that owns approx. 10% of the whole of the NHS property portfolio across England). The contract was signed by the Health Centre Practice Manager and it's safe to say that he / she will not be an employee of NHS Property Services Ltd. There is no evidence to indicate that he / she had the authority to act for and on behalf of NHS Property Services Ltd.

    is there a date on that , as this "may" have had 2 owners (not) is there a time limit or are PE , just plucking a number from thin air
    Save a Rachael

    buy a share in crapita
  • Cassfrow
    Cassfrow Posts: 119 Forumite
    Eighth Anniversary Combo Breaker
    Does anyone know what it means by what Edna posted?
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    edna will clarify later ,
    Save a Rachael

    buy a share in crapita
  • Cassfrow
    Cassfrow Posts: 119 Forumite
    Eighth Anniversary Combo Breaker
    pappa_golf wrote: »
    edna will clarify later ,
    Ok thank you
  • The contract is ParkingEye's Supply Agreement for Car Park Management - Basic and has an initial 3 year term from a commencement date of 2nd April 2015 (i.e. after the Department of Health first published its guidance on NHS patient, visitor and staff car parking).

    This Guidance includes instruction that:
    • NHS organisations are responsible for the actions of private contractors who run car parks on their behalf.
    • NHS organisations should act against rogue contractors in line with the relevant codes of practice where applicable.
    • Contracts should not be let on any basis that incentivises additional charges, eg ‘income from parking charge notices only’.
    Up until quite recently, NHS Property Services Ltd's registered office was at Skipton House, Elephant & Castle, London (i.e. where all of NHS England's big cheeses are based). I don't suppose they'll be too impressed to learn that the practice manager of a little Health Centre in Bristol has signed a contract on their behalf which seems to have given ParkingEye licence to pursue £100 from patients who happen to mistype two digits of their car registration details.

    There are two car parks at Montpelier - a main visitors' car park and a small staff and blue badge car park directly outside the entrance to the health centre. Which one does ParkingEye's PCN refer?
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    edited 11 January 2017 at 1:00AM
    "I have an outstanding parking ticket from parking eye dated May 2015"

    however I think the op referred that they were chasing an earlier ticket ,,

    hang in ,,,,,,,,,

    "PE have informed me that you have two outstanding fines, one from 29.5.15 and another from 17.9.15."


    I was wrong ,,
    Save a Rachael

    buy a share in crapita
  • Cassfrow
    Cassfrow Posts: 119 Forumite
    Eighth Anniversary Combo Breaker
    The contract is ParkingEye's Supply Agreement for Car Park Management - Basic and has an initial 3 year term from a commencement date of 2nd April 2015 (i.e. after the Department of Health first published its guidance on NHS patient, visitor and staff car parking).

    This Guidance includes instruction that:
    • NHS organisations are responsible for the actions of private contractors who run car parks on their behalf.
    • NHS organisations should act against rogue contractors in line with the relevant codes of practice where applicable.
    • Contracts should not be let on any basis that incentivises additional charges, eg ‘income from parking charge notices only’.
    Up until quite recently, NHS Property Services Ltd's registered office was at Skipton House, Elephant & Castle, London (i.e. where all of NHS England's big cheeses are based). I don't suppose they'll be too impressed to learn that the practice manager of a little Health Centre in Bristol has signed a contract on their behalf which seems to have given ParkingEye licence to pursue £100 from patients who happen to mistype two digits of their car registration details.

    There are two car parks at Montpelier - a main visitors' car park and a small staff and blue badge car park directly outside the entrance to the health centre. Which one does ParkingEye's PCN refer?

    I always parked In the visitors carpark bit. I have found out and posted already that I typed my reg correctly and that the fine is for over staying the 90 minute mark(that I did not know existed) while attended BF the surgery with my partner who was unwell and needed blood tests after their doctors appointment(I only know this as the practice manager told me this on the phone- it wasn't till later that my partner said to me that was a breech in confidentiality in itself). this is the ticket they are chasing but she claimed I have another ticket that is outstanding from a time I didn't know PE there and had a double appointment st the surgery with my mental health worker. That was sorted out and PE said it was cancelled but now all of a sudden I have two separate tickets. Both from 2015, both when visiting my doctors surgery for being very unwell
  • pappa_golf
    pappa_golf Posts: 8,895 Forumite
    1,000 Posts Combo Breaker
    now upset the silly woman

    ask for a copy of "Supply Agreement for Car Park Management contract dated 2nd April 2015"

    and watch her squirm
    Save a Rachael

    buy a share in crapita
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