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Getting a refund for a faulty used car

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Comments

  • almillar
    almillar Posts: 8,621 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    6 days to process a refund. OK not ideal, but it'll happen. Get something on paper to say it's happen, and document well all the faults, reports, and actions the dealer is taking. No reason not to take him at his word, especially if he knows that 'VOSA' are involved.
    And next time, pay for at least part (£100+) of the car with a credit card, which will afford you more protection if the dealer doesn't play ball.
    The above is the fastest way to a refund. Getting tetchy over 6 days, then wanting months of court action, doesn't make sense to me.
  • almillar wrote: »
    Getting tetchy over 6 days, then wanting months of court action, doesn't make sense to me.
    Or anyone else, except the op :rotfl:
  • almillar wrote: »
    And next time, pay for at least part (£100+) of the car with a credit card, which will afford you more protection if the dealer doesn't play ball.
    The amount paid on credit doesn't have to be £100+. This figure is only the minimum that an item has to cost before S75 of the Consumer credit act may apply.
    Provided that the rest of the requirements of S75 are followed, even a £1 credit payment will be sufficient
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    dannyrst wrote: »
    I returned something to a shop on the high street the other day. The refund didn't go straight into my account.

    Should I take them to court?

    That's not the same scenario at all
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