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Can't Change Avatar
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molerat
Posts: 34,528 Forumite
I have a bank of avatars, all below 80x80 and mostly around 4kb, which I cycle through and have done successfully for a few years. Today I decided that it was about time for a new one but the forum comes up with " Invalid Avatar Specified". What is going on ?
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Anyone else having the problem ?0
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So yet another forum "glitch" :mad:0
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I am having the same problem. Trying to upload a JPG image, 80x80 pixels, 3KB in size. Invalid Avatar Specified every time. I tried removing my old avatar which worked fine. Then tried applying one of the generic ones, which is also fine. Tried to upload again... nope! Very frustrating! I've sent an email to forumteam@moneysavingexpert.com but seeing as you posted this weeks ago and have had no response, it doesn't bode too well!I’m a Forum Ambassador and I support the Forum Team on the Old Style, Crafting and Techie Stuff boards.If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.GC: May 22 £tbc/£250 Vegan 27-8-130
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Hi Guys, we are looking into this now for you. Apologies on the delay. /Matt
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Hi all, Thanks for flagging this issue. Our tech team are looking into it now and we'll update as soon as we know what the problem is. Please bear with us during this time as we find out what the issue is.
Thanks
Matt
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Thanks Matt - is it you I've been speaking with on email today? Let me know if you need any more screenshots or whatever!
Lee-anneI’m a Forum Ambassador and I support the Forum Team on the Old Style, Crafting and Techie Stuff boards.If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.GC: May 22 £tbc/£250 Vegan 27-8-130 -
Hi Lee-anne,
No it was my colleague MSE Jessica.
We'll update on this as soon as we know what the problem is.
regards
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same here, tried changing avatar and got invalid avatar specified message0
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Obviously been put in the to do one day maybe tray
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Same problem.0
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