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Lowcostholidays collapses – your rights as 140,000 hit by travel chaos

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Comments

  • https:// disqus.com/home/discussion/channel-lowcosthols/low_cost_holidays
  • meanderr
    meanderr Posts: 47 Forumite
    Hello everyone.

    Paid through PayPal for package holiday.
    Put claim on 16th July and still haven't heard any updates.
    Spoke to an advisor today on paypal customer service and was told by a rep that it's a specific department which is dealing with them

    Got through and this gentleman informed me that they are waiting on someone from a higher office to release guidelines on what to do.
    According to him PayPal have not issued any refunds so far relating to Lowcostholidays and people reporting that paypal has refunded them are false.

    Now if only someone kind enough can provide a screenshot or copy of their claim being refunded by paypal that would be great as then we can go back to them and say here you go.

    He mentioned there is no time frame for it and no cases have been decided.
    He's a damn liar..I have been sent a screen shot showing a paypal refund paid in for lowcost holidays dated 31st july 2016...I will ask the sender if she will allow me to publish it..Just not sure how to on here...I will e mail the lady now...
  • I no a lady on here Karen Ann Alison as Definately been refunded. And PayPal admitted to me yesterday that they had started making refunds already. I still think it could be another few weeks before they all start coming through but it will happen.
  • meanderr
    meanderr Posts: 47 Forumite
    meanderr wrote: »
    He's a damn liar..I have been sent a screen shot showing a paypal refund paid in for lowcost holidays dated 31st july 2016...I will ask the sender if she will allow me to publish it..Just not sure how to on here...I will e mail the lady now...
    ..Right..Had permission to show screen shot...Just not sure how to put it on here...Any idea's folks...will have a play around...meantime.
  • No idea ., this site is so complicated rather be back on the old style site.
  • Richard_TR
    Richard_TR Posts: 45 Forumite
    I no a lady on here Karen Ann Alison as Definately been refunded. And PayPal admitted to me yesterday that they had started making refunds already. I still think it could be another few weeks before they all start coming through but it will happen.
    That`s the spirit Tracey patience is needed and i did see that proof of payment from Karen on another thread :money:
  • meanderr
    meanderr Posts: 47 Forumite
    meanderr wrote: »
    ..Right..Had permission to show screen shot...Just not sure how to put it on here...Any idea's folks...will have a play around...meantime.
    ..I can't post attachments on here..It may allow a link ..I may try and post on youtube and put a link on here if successful ..Any other ideas welcomed...Cheers...
  • Richard_TR
    Richard_TR Posts: 45 Forumite
    meanderr wrote: »
    ..Right..Had permission to show screen shot...Just not sure how to put it on here...Any idea's folks...will have a play around...meantime.
    No need that is three of us that saw her picture of funds from Paypal :)
  • meanderr
    meanderr Posts: 47 Forumite
    Richard_TR wrote: »
    That`s the spirit Tracey patience is needed and i did see that proof of payment from Karen on another thread :money:
    ..It's Karen's screenshot I want to post Richard..Just asked her for permission now mate..Just gotta figure out where to put it so everyone can see it....
  • Richard_TR
    Richard_TR Posts: 45 Forumite
    meanderr wrote: »
    ..It's Karen's screenshot I want to post Richard..Just asked her for permission now mate..Just gotta figure out where to put it so everyone can see it....
    Have you tried to drag the image into the message your typing or if it has a link try using the button above with the globe on to insert link?
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