Lowcostholidays collapses – your rights as 140,000 hit by travel chaos

niunian

I paid for my hotel by MasterCard Debit. I made a claim from Danske Bank. Today I've got a letter saying that I need to wait for decision up to 4 months...

wavedave

Just checked my account online and a full refund has been credited overnight!

Booked through lastminute.com - didn't have to send any paperwork or documentation was all done over the phone.

N4t4lie

wavedave wrote: »

Just checked my account online and a full refund has been credited overnight!

Booked through lastminute.com - didn't have to send any paperwork or documentation was all done over the phone.

Brilliant, well done :T

From what I've heard Lastminute have been appalling about this. Take your money and run, well ha, ha, got ya!

Themoggie

Just wondering if anyone has managed to get a chargeback from Nationwide. Still nothing from the nationwide for me. Been chasing for days - told by operator today that they have sent a letter but they don't the content of it - they may need more evidence. Doubt it somehow as I supplied receipt showing paid in full plus emails from hotel, airline and transfer company all confirming they hadn't received anything!!!!!!!!! suspect they are sending a fob-off letter instead but didn't want to say that on the phone

rutters

Is there a time limit on chargeback?

Booked my accom about 10 months ago:eek:

Delete33

120 days from the collapse of the company I think?? 15th July 2016

rutters

Great..nothing to do with the date of purchase then?

Delete33

Hi rutters, having read a lot of earlier posts, it does seem to be the case that the 120 days start from the date Lowcost went out of business, 15th July:cool:

golcarlily

Thanks to Martin for his help we received our money back on Tuesday 2nd August from Cooperative bank. We couldn't have done it without him. :T:j:money:

Richard_TR

golcarlily wrote: »

Thanks to Martin for his help we received our money back on Tuesday 2nd August from Cooperative bank. We couldn't have done it without him. :T:j:money:

Well done i`m still waing for paypal day 17 and counting at least a lot of you have recovered some money .:beer: