Sky TV retention deals ( post your haggling successes )

MouldyOldDough

butise said:

As we just had the signature package I doubt Sky will view us as a significant financial loss to their business despite our 27 years with them.

The return box arrived this morning so I will pack the sky Q equipment into the box and post it back to them on Monday..

The only real thing we miss is the familiarity of the sky EPG.

Even the EPG is not as good on Q as previous boxes (HD) - Lacking REMINDERS !!

HillStreetBlues

HillStreetBlues said:

Asking for someone else. Current contact ended (or just ended)
Sky Signature & Multiscreen. What kind of price for those?
EDIT No internet or phone as that's via BT.

Best offer last week was £35.50 so it was cancelled.
They phoned today offered £30.50 with admin fee refunded as credit so was taken.

GrubbyGirl_2

HillStreetBlues said:

HillStreetBlues said:

Asking for someone else. Current contact ended (or just ended)
Sky Signature & Multiscreen. What kind of price for those?
EDIT No internet or phone as that's via BT.

Best offer last week was £35.50 so it was cancelled.
They phoned today offered £30.50 with admin fee refunded as credit so was taken.

You've done better than me.  I have signature, multiscreen and netflix and was offered £48 when I cancelled (to include a mobile sim that I didn't ask for or want) down from the original £59.50.  They contacted me yesterday and brought that down to £41.  I still declined as I pointed out as a blue light card holder I would get what I currently have to £33 as a new customer.  They said they couldn't offer that so I said I couldn't stay with a company that would offer a new customer more than a loyal customer.

I'm quite happy to return all their old equipment and maybe in a years time rejoin and get all brand new again.........seems like they would rather waste money doing that

littlemissbossy

My Sky TV contract ends in a month or so, I’m thinking of cancelling and taking Now TV. 

My question is if I’m not too keen on it could I go back to Sky using my current Sky+HD box or would they insist I upgrade to Q/Stream. 

swansea_lad

I was surprised to get 500 Mbps Ultrafast Broadband for £28.50, well happy!!  

MeteredOut

swansea_lad said:

I was surprised to get 500 Mbps Ultrafast Broadband for £28.50, well happy!!  

On its own, or with a TV package?

swansea_lad

My tv package is extra, my broadband contract had run out. I was considering Vodafone, much happier to stay with SKY

robrymond

swansea_lad said:

I was surprised to get 500 Mbps Ultrafast Broadband for £28.50, well happy!!  

There are some good offers currently, I got 150mb for £23 but could have had 500MB for that price.

chiefcrust1983

I Currently have the following for £58 per month, rising to £72.50

Sky Signature
Sky Sports HD
Sky HD
Ultra HD
Netflix premium

Best they could offer was £71 with £20 admin charge, so have put in my 31 days cancellation

Weave

I have just been offered the following as now out of contract:
 
Service -       Current price -       New price offered        
Sky Signature -        £36.50                £24.50
Ultimate TV (Netflix) £8.00                 £10.50 (Netflix Standard 2 device no ads)
Sky Kids                   £7.00                 £3.00
Sky Cinema             £19.00               £10.00
Sky HD                    £9.00                 £5.00
Multiscreen              £15.00               £13.00
Ultra HD                  £4.00                  £2.00

Total cost Current £98.50, new price offered £68.00

Saving £30.50 per month but requires a new 24 month contract plus the £10 admin fee.

I haven't threatened to cancel, just asked for a better deal using the online chat.

I asked them to knock another £8 off per month and they said no and went on to tell me it is a great deal as it includes the April 2024 price rise already. I found that an odd selling point as that was 6 months ago so of course it does, it does highlight that it doesn't include the coming April 2025 increase though! And then the 2026 increase that I would still be in contract for so forced to accept.

I am going to ask them to cancel some of the services and see if they offer a further improvement on the price to keep it all.