Sky TV retention deals ( post your haggling successes )

JSmithy45AD

RKF1712 said:

I’m getting offered
Sky Signature
Ultimate TV add on - including Netflix
Sky kids
Sky Sports - Complete pack
Sky Cinema
Sky Sports HD
Sky HD
Multiscreen
Ultra HD

All for £72.50 per month. This was a week into my 30 days cancellation notice. Has anyone had a better deal than this? It’s pretty much everything available on Sky TV, except TNT sports.

Personally I think it’s still quite high and they can offer better..

What's the actual breakdown of the charges?

prowla

Annoyingly, I just realised I forgot to cancel a NOW TV Cinema membership and so have been paying them for something I don't use.

It was on a free offer a while back and normally I'm pretty good at cancelling by the end date, but they got me this time.

So, a cautionary note: DON'T FORGET TO CANCEL THE FREEBIES!

RKF1712

They gave me a breakdown but it was all on the phone so unfortunately I don’t have it with me… They’re phoning again tonight so I might ask for a breakdown and request time to consider the offer…

Jikkie

I cancelled by phone, they made zero effort at retention.  When can I expect to receive any offers?  After expiry of the notice period?

Gnasher86

I cancelled last week, got a phone call on Saturday and agreed to the below:

Signature £13.50
Ultimate TV (Netflix Standard) £10.50
Sports £8
Cinema £13
Sports HD £2
Sky HD £4
UHD £1
Multiscreen £7.50

Superfast Broadband £24

Total £83.50 

24 Month Term

sheffieldeagle

pawlala said:

Hi, they called me, it was from no. 0800 761 3372. Not a Scottish accent tho

Cheers much appreciated.

broooce2229

Live text chat today offered

Sky Sig £24.50
Sports £22
Total £46.50

24 month contract was told no yearly price increases.

I politely declined and proceeded to give notice.

Will see what happens

sheffieldeagle

broooce2229 said:

Live text chat today offered

Sky Sig £24.50
Sports £22
Total £46.50

24 month contract was told no yearly price increases.

I politely declined and proceeded to give notice.

Will see what happens

No yearly price increases?
How come.

Cheers

JSmithy45AD

broooce2229 said:

Live text chat today offered

Sky Sig £24.50
Sports £22
Total £46.50

24 month contract was told no yearly price increases.

I politely declined and proceeded to give notice.

Will see what happens

I wouldn't believe that bit in bold TBH.

pawlala

GeoffWhi said:

pawlala said:

New Deal
24m £36pm with 2x price rises
Comparable to deal I was preivously on for the last 18m. Got this via telephone rather than live chat though, after services had been cut off for a day or two. At least the 2nd price rise April 2026 will only be in force for 3 months.

Sky+HD (existing box)
Sky Signature £20
Sky Sports - Complete Pack £14
Sky Sports HD £2
Sky Go Extra £0

Ignored the bluster about must upgrade to Sky Q to get reconnected. As I still have magic eyes around the house and don't want to pay extra for multiroom their way. They really tried, I give them that. Current Sky+HD box and crusty dish and standard definition on those magic eye tellies is fine for me, so I'm happy with just continuing with what I have for the next 2yrs.

That's a fantastic deal.  So you got no offer and had to call them to reconnect?  I thought the standard call centre staff couldn't offer such cut price deals - they have to come from retentions, so I'm interested to know how to you got through to them when the service was already finished.

 Mattster10 said:

Geoff - I think in a later post pawlala confirmed that Sky called them, not the other way around.

Hi both, Yes I was contacted by Sky a couple of days after disconnection. Once services to my existing Sky+ box were restored within a few mins I went online and cancelled the Sky Q engineer visit. I got no decent offers during cancellation period (best was something like £39.50pm) so I just let the end of my contract lapse. I had no intention of leaving Sky permanently but sometimes you just have to go that little bit further these days to get what you need.