Sky TV retention deals ( post your haggling successes )

MouldyOldDough

prowla said:

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

Not exactly - they have to state their planned increases up-front.

(They can't do inflation-plus ones though.)

Is that the same with ISP's and mobile phone contracts? 

Gnasher86

This is the initial retention offer i have got this afternoon ; just a threat of cancellation, haven't pulled the trigger yet.

Signature is normally £36.50, but you'll pay £23.50 (with an 24-months contract)
Sky Sports in HD is normally £39, but you'll pay £22 (with an 24-months contract)
Sky Cinema is normally £19, but you'll pay £9
Sky HD is normally £9, but you'll pay £4
Ultra HD is normally £4, but you'll pay £1
Sky Ultimate TV (Netflix) is normally £4.50,
Boost to Netflix Premium is normally £11, but you'll pay £7
Sky (Q) Multiscreen is normally £15, but you'll pay £10 (with an 24-months contract)
Paramount+ normally £6.99 but it's included with Sky Cinema at no extra cost

Sky Broadband Superfast is normally £43, but you'll pay £29 (with an 24-months contract)
Line Rental £0
Sky Pay As You Talk £0 (with an 24-months contract)

The standard cost of the total package is £177.00 (without offers).

It brings your total to £110.00 a month and saves you £1608 over the 24 months. Your offers will start today. A one-off admin fee of £20 will be added to your next bill.

I had all this for £90 until a few months ago so i think it's still too expensive.

My concern is that the cancellation on the BB is 14 days and the tv is 31 days, so if they withhold the offers until my tv cancellation is up i could be 2 weeks without internet - as my other half WFH we couldn't take this.

What would be a realistic target for that package - if they offered me my original £90 i would renew.

Detail_Merchant

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

That will only apply to new contracts taken out on/after 17 January 2025, so anyone taking out a new 24 month Sky contract today can expect two mid term price increases of up to 10% or RPI, whichever is the greater.

MeteredOut

Detail_Merchant said:

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

That will only apply to new contracts taken out on/after 17 January 2025, so anyone taking out a new 24 month Sky contract today can expect two mid term price increases of up to 10% or RPI, whichever is the greater.

Some might argue this new rule is why Sky have introduced 24 month contracts...

MeteredOut

Gnasher86 said:

This is the initial retention offer i have got this afternoon ; just a threat of cancellation, haven't pulled the trigger yet.

Signature is normally £36.50, but you'll pay £23.50 (with an 24-months contract)
Sky Sports in HD is normally £39, but you'll pay £22 (with an 24-months contract)
Sky Cinema is normally £19, but you'll pay £9
Sky HD is normally £9, but you'll pay £4
Ultra HD is normally £4, but you'll pay £1
Sky Ultimate TV (Netflix) is normally £4.50,
Boost to Netflix Premium is normally £11, but you'll pay £7
Sky (Q) Multiscreen is normally £15, but you'll pay £10 (with an 24-months contract)
Paramount+ normally £6.99 but it's included with Sky Cinema at no extra cost

Sky Broadband Superfast is normally £43, but you'll pay £29 (with an 24-months contract)
Line Rental £0
Sky Pay As You Talk £0 (with an 24-months contract)

The standard cost of the total package is £177.00 (without offers).

It brings your total to £110.00 a month and saves you £1608 over the 24 months. Your offers will start today. A one-off admin fee of £20 will be added to your next bill.

I had all this for £90 until a few months ago so i think it's still too expensive.

My concern is that the cancellation on the BB is 14 days and the tv is 31 days, so if they withhold the offers until my tv cancellation is up i could be 2 weeks without internet - as my other half WFH we couldn't take this.

What would be a realistic target for that package - if they offered me my original £90 i would renew.

You can give notice to cancel TV but keep your BB active while you move it to another provider. You may end up paying full price (without discount) for a week or so, but you can try time this to a minimum when you give your new provider the requested activation date.

I did this on our last renewal, and it was quite cathartic to have them separate (I'm not convinced you get any better detals having both TV & BB with Sky) and just being able to negotiate on the TV alone without the thought of being without BB hanging over you.

MeteredOut

MouldyOldDough said:

prowla said:

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

Not exactly - they have to state their planned increases up-front.

(They can't do inflation-plus ones though.)

Is that the same with ISP's and mobile phone contracts? 

"Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed."

https://www.moneysavingexpert.com/news/2024/07/ofcom-bans-mid-contract-price-rises-linked-to-inflation/

L00king4deals

MeteredOut said:

MouldyOldDough said:

prowla said:

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

Not exactly - they have to state their planned increases up-front.

(They can't do inflation-plus ones though.)

Is that the same with ISP's and mobile phone contracts? 

"Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed."

https://www.moneysavingexpert.com/news/2024/07/ofcom-bans-mid-contract-price-rises-linked-to-inflation/

I do not believe though that Sky is saying anywhere on their contract that their mid term price hikes are linked to inflation. Happy to be proved wrong.

L00king4deals

The relevant clauses in the contract are as follows:

How your subscription payment may increase
11.5. We may increase the price of any of your TV subscription services at any time by giving you at least 31 days’ notice in writing (unless the circumstances explained in condition 11.8(a) apply when we will try to give you as much reasonable notice as possible) for any of the following reasons: (a) The cost to Sky of providing services increases (such as when we have to pay third parties more for their content); (b) We are introducing new programmes, content, products and services; (c) We are changing the way we structure our products and services; (d) We are investing in improving our customer support; or (e) Other costs associated with running our business increase.

11.7 During the minimum term, unless it is for a reason set out in condition 11.8 below (where the following increase limits do not apply), we may increase the then standard price of each TV subscription service only once in any 12 month period and the increase will not be more than 10% or the increase in the UK Retail Price Index over the 12 months before we tell you about that price increase, whichever is greater. In addition, any price increase for a TV subscription service will be delayed so as not to apply during the first 60 days of your minimum term in which case the 12 month period referred to will start on the date your price would have increased but for the delay. The limits on the timing, frequency and amount of any price increase in this condition are referred to as “price protection”.

They are not specifically stating that the price hikes will be linked to inflation. All they are saying is that it will not be more than 10% or UK RPI (whichever is greater).

MouldyOldDough

MeteredOut said:

MouldyOldDough said:

prowla said:

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

Not exactly - they have to state their planned increases up-front.

(They can't do inflation-plus ones though.)

Is that the same with ISP's and mobile phone contracts? 

"Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed."

https://www.moneysavingexpert.com/news/2024/07/ofcom-bans-mid-contract-price-rises-linked-to-inflation/

Ofcom's new rules don't come into force until 17 January 2025 and, even when they do, they WON'T apply retrospectively to existing contracts.

So once again - it is long term customer who get hit...

MeteredOut

MouldyOldDough said:

MeteredOut said:

MouldyOldDough said:

prowla said:

laddy1984 said:

You should be able to negotiate it down to £17 per month. From next January mid-term price increases will be banned by the regulator.

Not exactly - they have to state their planned increases up-front.

(They can't do inflation-plus ones though.)

Is that the same with ISP's and mobile phone contracts? 

"Broadband, mobile and pay TV firms will no longer be able to hit customers with inflation-linked price hikes mid-contract from January 2025, regulator Ofcom has confirmed."

https://www.moneysavingexpert.com/news/2024/07/ofcom-bans-mid-contract-price-rises-linked-to-inflation/

Ofcom's new rules don't come into force until 17 January 2025 and, even when they do, they WON'T apply retrospectively to existing contracts.

So once again - it is long term customer who get hit...

As much as I hate these increases, they only work because people sign up for them.

Me: Still paying the same fixed price each month for my PAYG mobile service that I did when when I moved off a monthly contract and onto it in 2017. 

A once a month top-up is nothing compared to the £s I've saved.