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Sky TV retention deals ( post your haggling successes )

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  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    ladruid said:
    mits999 said:
    Iptv is £5 a month for every single channel 
    Sounds great. Where can I get that deal?
    The usual places you can source illegal digital content would be my guess... Facebook, eBay, friends, referrals...
    I was offered a hacked Firestick locally this morning - all channels for £60pa paid upfront - however, I read that anti piracy organisations are closing the stream suppliers down at a rate of knots !!
    For every 1 person they shut down 2 more people set up business, iptv in some form has been going on since mid 90’s sky will not ever beat them! The more sky charges and the more price discrepancies each customer has the more iptv will be successful 
  • Just ended up cancelling after a few very frustrating days. Ending in one advisor telling me a note on my account detailing a better deal than he could give me didn't exist even though the advisors I spoke to either said saying it did, and being offered Signature, Ultimate, Sports, HD & UHD for £65 when I'm paying £65.

    Anyway, this is the first time I've carried through with the threat of cancelling, so whats next? I've heard of deals appearing in accounts, so where would I need to look? Or is it just a case of waiting for calls or emails?
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Packman21 said:
    Just ended up cancelling after a few very frustrating days. Ending in one advisor telling me a note on my account detailing a better deal than he could give me didn't exist even though the advisors I spoke to either said saying it did, and being offered Signature, Ultimate, Sports, HD & UHD for £65 when I'm paying £65.

    Anyway, this is the first time I've carried through with the threat of cancelling, so whats next? I've heard of deals appearing in accounts, so where would I need to look? Or is it just a case of waiting for calls or emails?
    If they want to keep you they will phone you, but if you want best deal let tv cancel down then after switch off contact win back team they should give you reasonable offer to come back 
  • Does anyone know what the number is for the winback team?
  • brewerdave
    brewerdave Posts: 8,714 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    jonnypb said:
    Getting the topic back on track, just had a call from Sky and they offered me free Sky Q box, Signature HD and Sports HD for £37.  Said no thanks and he came back with £31 and no admin fee.  Tempted with it, but might wait it out for a bit longer as current package has 3 more weeks before it stops.
    £31 pm for Sky Q plus Signature and Sport in HD is very good; recently I settled for that for £38pm !
    Did that include free Q install?
  • Paulytee
    Paulytee Posts: 14 Forumite
    10 Posts First Anniversary
    edited 3 February 2023 at 11:09AM
    Can someone tell me where I'm going wrong with this haggling business?

    I put in the 31 day cancellation notice in January, I was paying £97 for:

    Signature 
    Sky sports
    Bt Sport
    Cinema
    Ultimate
    Sky HD
    Sky sports HD
    Superfast Broadband

    They were putting this up to £140. Was offered the above for £122, declined it, put the cancellation in. I got a call a week later offering me the above for something like £112, can't remember now. Declined. Went into two online chats before it cancelled and was offered the above for around £106. Declined. The tv was cut off a week ago so I've just called them again having now been cut off for a week and they've offered me the above for £100. Told them I was looking for the above for somewhere around £75 or below. He told me over and over again that I was being "unrealistic", didn't offer anything else off or any credits to the account.

    Where am I going wrong with this? Am I being unrealistic?
  • mits999
    mits999 Posts: 277 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Paulytee said:
    Can someone tell me where I'm going wrong with this haggling business?

    I put in the 31 day cancellation notice in January, I was paying £97 for:

    Signature 
    Sky sports
    Bt Sport
    Cinema
    Ultimate
    Sky HD
    Sky sports HD
    Superfast Broadband

    They were putting this up to £140. Was offered the above for £122, declined it, put the cancellation in. I got a call a week later offering me the above for something like £112, can't remember now. Declined. Went into two online chats before it cancelled and was offered the above for around £106. Declined. The tv was cut off a week ago so I've just called them again having now been cut off for a week and they've offered me the above for £100. Told them I was looking for the above for somewhere around £75 or below. He told me over and over again that I was being "unrealistic", didn't offer anything else off or any credits to the account.

    Where am I going wrong with this? Am I being unrealistic?
    Your being very realistic I would say to move to virgin media 
  • john-306
    john-306 Posts: 745 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Another email today.
    £2 cheaper than last week.
    Signature and sports £31
    Extras. HD/UHD £5. Netflix £5.
  • Paulytee
    Paulytee Posts: 14 Forumite
    10 Posts First Anniversary
    So, another chat with Sky and I've recontracted and reconnected after it was cut off. Was paying £97 which went up to £140. Now got the below:

    Signature - £18
    Sky Sports channels with HD - £4 
    Cinema - £9
    Ultimate (Netflix) - Free
    BT Sport - £25
    HD channels - £2

    Sky Superfast Broadband - £23

    Total - £81
  • jonnypb
    jonnypb Posts: 333 Forumite
    Part of the Furniture 100 Posts Name Dropper Combo Breaker
    jonnypb said:
    Getting the topic back on track, just had a call from Sky and they offered me free Sky Q box, Signature HD and Sports HD for £37.  Said no thanks and he came back with £31 and no admin fee.  Tempted with it, but might wait it out for a bit longer as current package has 3 more weeks before it stops.
    £31 pm for Sky Q plus Signature and Sport in HD is very good; recently I settled for that for £38pm !
    Did that include free Q install?
    Yep free install.

    I need to check though that you can have 2 Sky Q boxes coming off the same feed as I share my neighbours dish.  The supervisor at Sky said he checked with the IT team and you can because our dish has got a Quad LNB.  Next door binned off Sky, but obviously if they re-join in the future I don't want there to be any issues.
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