Sky TV retention deals ( post your haggling successes )

edited 30 November -1 at 1:00AM in Phones & TV
4.3K replies 804.9K views
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  • DuggoDuggo Forumite
    37 Posts
    Second Anniversary 10 Posts
    My contract is about to end.   Logged into my account and there’s an offer there for signature, sports, movies and hd for £49 instead of £90.   I’m sure I’ve never had an offer before without haggling.   Is this a good price for 18 months?  Not sure whether to take it and save myself the 2-3 hours on online haggling chat…
  • brewerdavebrewerdave Forumite
    7K Posts
    Part of the Furniture 1,000 Posts Name Dropper
    ✭✭✭✭
    Duggo said:
    My contract is about to end.   Logged into my account and there’s an offer there for signature, sports, movies and hd for £49 instead of £90.   I’m sure I’ve never had an offer before without haggling.   Is this a good price for 18 months?  Not sure whether to take it and save myself the 2-3 hours on online haggling chat…
    That's £9 pm better than my emailed retention offer - and I don't have Cinema ! 
  • copelscopels Forumite
    19 Posts
    Ninth Anniversary 10 Posts Combo Breaker
    Mat_Lock said:
    LouiseAH said:
    I cancelled my Sky service 8 days ago and haven't received any deals or a call to offer me a better deal. Bye Bye Sky its been emotional.
    Have you ensured in your preferences that you have allowed SKY to contact you by phone, email and SMS. If no, then they won't contact you at all.
    Thanks Mat - these were all disabled but I've enabled them now :)
  • copelscopels Forumite
    19 Posts
    Ninth Anniversary 10 Posts Combo Breaker
    Grav15 said:
    Thanks - just tried this but get page not found. If they try and tempt me back where would I see the deal? At the moment looks like I'll be saying goodbye in a couple of weeks. Might need to start warning the wife and kids!
  • stulaunchstulaunch Forumite
    519 Posts
    Part of the Furniture 100 Posts
    ✭✭
    Duggo said:
    My contract is about to end.   Logged into my account and there’s an offer there for signature, sports, movies and hd for £49 instead of £90.   I’m sure I’ve never had an offer before without haggling.   Is this a good price for 18 months?  Not sure whether to take it and save myself the 2-3 hours on online haggling chat…
    I would be looking at £43 for that. £16,16,8 & 3
    Was offered this 3 times on chat before I accepted my deal
  • ba_baracussba_baracuss Forumite
    22 Posts
    10 Posts First Anniversary
    stulaunch said:
    All those waiting for offers. Keep trying on chat. Having just renewed and reading this forum the minimum you should be asking for is
    Signature £16
    Sports £16
    HD £3
    Movies £8
    Multiroom £7
    Were you stuck on 'connecting' forever before you got through? That's all I get, for literally hours. Not sure if they're busy or if it's a technical issue.
  • copelscopels Forumite
    19 Posts
    Ninth Anniversary 10 Posts Combo Breaker
    stulaunch said:
    All those waiting for offers. Keep trying on chat. Having just renewed and reading this forum the minimum you should be asking for is
    Signature £16
    Sports £16
    HD £3
    Movies £8
    Multiroom £7
    Were you stuck on 'connecting' forever before you got through? That's all I get, for literally hours. Not sure if they're busy or if it's a technical issue.
    Do you mean try starting a new chat while in the cancellation period? If so what's the best way to kick that off without weakening your negotiating position!
  • stulaunchstulaunch Forumite
    519 Posts
    Part of the Furniture 100 Posts
    ✭✭
    copels said:
    stulaunch said:
    All those waiting for offers. Keep trying on chat. Having just renewed and reading this forum the minimum you should be asking for is
    Signature £16
    Sports £16
    HD £3
    Movies £8
    Multiroom £7
    Were you stuck on 'connecting' forever before you got through? That's all I get, for literally hours. Not sure if they're busy or if it's a technical issue.
    Do you mean try starting a new chat while in the cancellation period? If so what's the best way to kick that off without weakening your negotiating position!
    I just said I'd had a missed call from Sky and wondered if they could do something that would make me stay.
    When you get an offer, don't just take it. I refused and they went off to 'see there supervisor' and came back with a slightly better offer. 
    If you dont get what you want, try again, you have 30 days, even if it goes off, you can still ask for a deal. 
    Mine went to a day before disconnection before I accepted. But i was willing for it to go off. Have let that happen a few times. 

  • stulaunchstulaunch Forumite
    519 Posts
    Part of the Furniture 100 Posts
    ✭✭
    stulaunch said:
    All those waiting for offers. Keep trying on chat. Having just renewed and reading this forum the minimum you should be asking for is
    Signature £16
    Sports £16
    HD £3
    Movies £8
    Multiroom £7
    Were you stuck on 'connecting' forever before you got through? That's all I get, for literally hours. Not sure if they're busy or if it's a technical issue.
    No, I got though a few times ok. I remember clicking a link to chat that was on this forum a few pages back
  • edited 2 July at 5:33PM
    ba_baracussba_baracuss Forumite
    22 Posts
    10 Posts First Anniversary
    edited 2 July at 5:33PM
    stulaunch said:
    stulaunch said:
    All those waiting for offers. Keep trying on chat. Having just renewed and reading this forum the minimum you should be asking for is
    Signature £16
    Sports £16
    HD £3
    Movies £8
    Multiroom £7
    Were you stuck on 'connecting' forever before you got through? That's all I get, for literally hours. Not sure if they're busy or if it's a technical issue.
    No, I got though a few times ok. I remember clicking a link to chat that was on this forum a few pages back
    OK thanks. Maybe it's a technical issue then.
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