Sky TV retention deals ( post your haggling successes )

copels

cambb said:

HI,
My renewal has just came in and been offered the below:-

Sky Signature      £19

Sky HD     £4.50 Sky Sports - Complete Pack     £19

Sky Sports HD     £2
Ultimate TV Add on    £5
Multiscreen      £15
UltraHD     £4

All in £68.50.

Any ideas is that good or room for a haggle?

Thanks

I've just been offered the below - not interested in Movies as we have Netflix and Amazon.

Not sure whether to cancel and try and get a better deal?

Sky Signature at £16 a month (that's a £15 discount with an 18-month contract)
Sky Ultimate TV bundle at £5 a month (that's a £1 discount with an 18-month contract)
HD at £3 (that's a £4 discount)
UHD at £4
Complete Sports at £19 (that's a £17 discount with an 18-month contract)
Sky Cinema at £8 ((that's a £11 discount with an 18-month contract inc £8 off when you have Sports)
Sky Q Multiscreen at £15


This brings your total to £70 a month or £62 without cinema.

LouiseAH

Bakey72 said:

LouiseAH 

When I spoke to Sky they said the cancellation period was 14 days.

That’s strange because everywhere else I’ve seen states it’s 31 days notice, they may have said that to try and get you to accept their first offer. It can sometimes take a week to 10 days before decent offers show on your account. Also if they do switch you off, if you can live without Sky for a day, you’ll get some really good come back to Sky offers.

Yes I thought 14 days didn't sound correct. To be honest the Sky employee I spoke to on the phone sounded new to the job so she probably didnt know what she was talking about. I am not worried about going without broadband or landline for a few days. What does concern me is we have had the same landline number for a few years and dont want to loose this. If we have no service for a few days and then decided to switch to another provider because Sky wont give us a good deal. Is it easy to get the same landline number when you sign up with the new service.

jem16

LouiseAH said:

Bakey72 said:

LouiseAH 

When I spoke to Sky they said the cancellation period was 14 days.

That’s strange because everywhere else I’ve seen states it’s 31 days notice, they may have said that to try and get you to accept their first offer. It can sometimes take a week to 10 days before decent offers show on your account. Also if they do switch you off, if you can live without Sky for a day, you’ll get some really good come back to Sky offers.

Yes I thought 14 days didn't sound correct. To be honest the Sky employee I spoke to on the phone sounded new to the job so she probably didnt know what she was talking about. I am not worried about going without broadband or landline for a few days. What does concern me is we have had the same landline number for a few years and dont want to loose this. If we have no service for a few days and then decided to switch to another provider because Sky wont give us a good deal. Is it easy to get the same landline number when you sign up with the new service.

You will lose your number as soon as the service is cut off. If that's important for you then cancel the TV only and negotiate a new deal for that and ask about a deal for all at the same time.

Mat_Lock

The merry go round continues

SKY quoted 04/06/2021

sky sig 17
netflix 5
kids 2
hd 3
broadband 25
multi 11

SKY quoted 24/06/2021

sky sig 21
netflix 4
hd 4
broadband 18
multi 11

Removed kids but now all the different modules cost a different value again

not sure I can squeeze any more out of them but I'd still rather pay £55 max for all of the above

ba_baracuss

What should I be looking at for the following?

Sig
Sports
Multi
Fibre

Last offer was 78 a few weeks ago. Sub expires in 2 days.

Don't care if it expires, will not blink first.

JJ_Egan

Expires or just moves to rolling 30 day contract as per T&C ?? at standard price .

ba_baracuss

JJ_Egan said:

Expires or just moves to rolling 30 day contract as per T&C ?? at standard price .

No, fully cancelling.

Snowball389

If it’s useful for others negotiating at the moment, renewed Sky Tv package today on sky chat during last couple of days of contract.

Signature 18

Sports and cinema 19

HD 3

Kids 2

Total £42 which was cheaper than my last renewal. Couldn’t avoid £10 admin charge but feel it was a fair price for package judging what others have said before on this forum.

ba_baracuss

Snowball389 said:

If it’s useful for others negotiating at the moment, renewed Sky Tv package today on sky chat during last couple of days of contract.

Signature 18

Sports and cinema 19

HD 3

Kids 2

Total £42 which was cheaper than my last renewal. Couldn’t avoid £10 admin charge but feel it was a fair price for package judging what others have said before on this forum.

The chat was stuck on 'connecting' endlessly for me. Previously had negotiations via text which were abandoned by their operators presumably when they finished shifts (they didn't say anything, just left) which were never followed up on. Then got a message saying 'call us to see what your options are'. How about you make me a better offer? So unprofessional and arrogant.

copels

Cancelled SKY TV package 25/6 as price had gone from £51 to £82/month. Before I cancelled I was offered £70 or £62 without Sky Cinema for the below:

Sky Signature at £16 a month (that's a £15 discount with an 18-month contract)
Sky Ultimate TV bundle at £5 a month (that's a £1 discount with an 18-month contract)
HD at £3 (that's a £4 discount)
UHD at £4
Complete Sports at £19 (that's a £17 discount with an 18-month contract)
Sky Cinema at £8 ((that's a £11 discount with an 18-month contract inc £8 off when you have Sports)
Sky Q Multiscreen at £15

Never cancelled before - should I be worried I haven't heard anything yet? Quite a few people have suggested a revised deal is normally available the day after cancelling...