Sky TV retention deals ( post your haggling successes )

DonnySaver

Was due to be disconnected in 2 days time. Had an "offer" through the post that was the same as I got given at cancellation. Went on live chat to tell them to stop wasting my time with "offers" that weren't. 

Long story short - got them down to £32/month for Signature and Full Sports all in HD. They insisted on the £10 admin fee but convinced them  to give me £10 credit to cover it. Happy with that - cheapest I've had for a while.

theonenonly

Used to pay £39 quid, and now for the same package being asked to pay £45 now that I've cancelled.

They don't do offers like they used to anymore

JamesN

I left sky just under a year ago but when I go to the mydeal page I get a page that says they’re only dealing with vulnerable customers. I’ve moved house since so might be harder to get reactivated as we don’t have a dish here. Any idea if I should call them and see what they offer or should I just assume I’ve left it too long?

mits999

JamesN said:

I left sky just under a year ago but when I go to the mydeal page I get a page that says they’re only dealing with vulnerable customers. I’ve moved house since so might be harder to get reactivated as we don’t have a dish here. Any idea if I should call them and see what they offer or should I just assume I’ve left it too long?

Mydeals page only comes up when your within 31 day notice period, your best best is to contact Winback team if your within 12 months of leaving

JamesN

mits999 said:

JamesN said:

I left sky just under a year ago but when I go to the mydeal page I get a page that says they’re only dealing with vulnerable customers. I’ve moved house since so might be harder to get reactivated as we don’t have a dish here. Any idea if I should call them and see what they offer or should I just assume I’ve left it too long?

Mydeals page only comes up when your within 31 day notice period, your best best is to contact Winback team if your within 12 months of leaving

Thanks, I’ll look to see it that’s possible still. 

xssc32x

Hi, can anyone confirm the most up to date free phone number to call retentions to see if I can get a better deal.
cheers
si

magsirl

xssc32x said:

Hi, can anyone confirm the most up to date free phone number to call retentions to see if I can get a better deal.
cheers
si

Hi, the number is 0333 7591 018. Good luck. 

Oops sorry this phone number is only free if you have free calls with Sky. Apologies, I have Sky landline so my calls are free.

A call to a 0333 number costs the same cost as a regular call to a landline or mobile home. All numbers begin with 03 being at the same speed as standard fixed network numbers starting with '01' or '02' loaded. If your fixed telephony offers include phone calls, calls to 0333 numbers will be included in the same way.

Geordie_bear

I only had the TV the best offer I got after speaking to the second level retentions was Entertainment package full HD on Sky Q for £21 so I left......3 week after I left I got a call saying they would do all the above for £14 plus lots of box sets for free so that's a 33.3% reduction however I bought freesat which can record up to 4 channels at the same time & pause live TV with record for £199 so I declined. I rate sky channels at £5 tops and said if I were to come back to you I'd only pay £5 a month.

Offers are there you just need to be prepared to lose SKY for a few weeks.

mits999

I urge.everyone to cancel sky to get best deals, word of advice when calling sky, your first words must be “I’d like to cancel”

Also anyone who has been with sky more than 18 months are usually paying a premium, I personally been going back and forth virgin - sky for last 2 decades to get best deal

TheBeeMan

Afternoon all, hope you're all keeping safe and well.

I'd appreciate your help wth this as it's all getting a bit stressful for me with my PTSD & Anxiety issues.

Currently with Sky for my TV services and my payment breakdown for the past 18 moths is as follows:

Sky Entertainment £13 per month

Sky Sports Complete £17 per month

Sky Sports HD £2 per month

Sky HD £0 per month

Sky Box Sets £0 per month

Sky Go Extra £0 per month

Total of £34.00 per month including price incease from April

Just been on the phone to Sky to tell them "I wish to cancel" and have gone through all the options to keep me as a customer.

Sky have offered me the following breakdown:

Sky Signature £21 per month

Sky Sports £20 per month

Sky HD £6 per month

+ Sky UHD £7 per month (I've Upgraded my TV to a 4K TV suporting UHD so asked for the extra UHD package)

+ a £25 one off payment for the Sky Q UHD Box

Total £51 per month and Sky CAN'T/WON'T do any better than this price.

What would you guys do as it's costing me £17 more per month to just have UHD.

Or without UHD it's still costing me £13 more each month to stay with the same package I've had for the past 18 months.

No Cheaper and they can't even match my price I've been paying.

What would you guys do?

As always your help with this would be much appreciated. Thanks