Sky TV retention deals ( post your haggling successes )

ccdorset

Colin_Maybe wrote: »

Honestly can't see the point of paying for Sky if you can't record, if your BB is decent enough try NowTV with a monthly pass. You may wait awhile yet for Sky through the BB.

That's what I'm thinking, I guess the benefit of Sky for me over Now TV would be the Full HD and a wider range of channels (though the main ones I'd like are on Now TV anyway).

However with Sky I would mainly have to use On Demand due to the ability to only record/watch 1 channel. Plus I agree I can't really warrant the extra cost of having Sky over Now TV just to get the Full HD.

mikeizz

Colin_Maybe wrote: »

Don't upset your friend but if there's no BB included in that price then I've just ran it through as a new customer and it comes to £55 a month with a one off £20 fee. On paper it looks like it should be £62 a month but it applies some hidden discount for some reason.

In the terms when cancelling though , it states that the address you are at can't have sky for the next 12 months after cancelling.

[Deleted User]

mikeizz wrote: »

In the terms when cancelling though , it states that the address you are at can't have sky for the next 12 months after cancelling.

True but the point is your friend is paying a few more pennies than a new customer, it's not a particularly good retention offer unless they have multi-room? In which case you'd have to add another £12 to the £55 I quoted.

Actually I've just ran it through again and if you leave the Sports HD until last it gives the price as £60, adding Sports HD should add a further £2 but for some reason it subtracts £5. Strange but true.

Abbey1991

Do they still do the £10 a month record-only deal for people who have a dish and box? Thanks

ccdorset

Abbey1991 wrote: »

Do they still do the £10 a month record-only deal for people who have a dish and box? Thanks

I believe they do, but they seem to be offering the Entertainment pack for £11 or £13 a month in some cases as a Winback offer, so that could be better value for money for you - rather than paying £10 for just the recording facilities.

newtosaving1

I tried haggling and got offered £17 for renewing the sky basic bundle?

I have been lucky enough to be getting free sky for the last 6 months (no idea how that happened, when I cancelled my sports bundle it took it down to £0!).

They (retention’s team) have said now the lowest they can do is £17, which I think is probably a good deal... but be interested to see if anyone thinks they may drop any lower. Reluctant to cancel completely as my mobile is through them at £6 a month for 2gb data which I know is quite a good deal!

Terry98

newtosaving1 wrote: »

I tried haggling and got offered £17 for renewing the sky basic bundle?

I have been lucky enough to be getting free sky for the last 6 months (no idea how that happened, when I cancelled my sports bundle it took it down to £0!).

They (retention’s team) have said now the lowest they can do is £17, which I think is probably a good deal... but be interested to see if anyone thinks they may drop any lower. Reluctant to cancel completely as my mobile is through them at £6 a month for 2gb data which I know is quite a good deal!

There are quite a few similar posts to these if you want to look back through the thread.

DrSteveMcD wrote: »

So got back on to live chat again last night. Different person and seemed a bit more generous. Got the following...
Entertainment £11
Kids £1
Box sets £1
HD £1
Movies £9
So a total of £23 per month for the same channels I was paying £64.50 for - so a good result.
Asked about upgrade to Sky Q. Initially told they couldn't do it, then offered it for £125, then for £87.50 but told I had to start a new chat with a different department. Was a but sceptical about this but went ahead. Got the upgrade for £20 as a long term customer + £12pm for the multiscreen / UHD stuff.

Not a bad night's work!

Alberto_Frog wrote: »

It was a little harder work this year!

Was on 60% off most basic package.

I was offered £15 “Entertainment” package - didn’t need kids channels so actually wasn’t that bad.

Was going on holiday - so more out of mischievousness - I let them go through with the disconnection.

Today when I returned home - I phoned them to see what they could offer to rejoin.

Offered (& accepted)
Sky Entertainment- £13
Sky Box Set - £1
Could have had HD for £1 too but didn’t bother.
Had to pay annoying one off £10 “set up” charge - tried to dig in my heels & have it removed - but they weren’t having it. Tried to get a £10 credit to cancel it out - again no joy.
12 months contract.

Free Anthony Joshua fight - They offered me the Joshua fight for absolutely nothing.
I said that I wasn’t that bothered but as they’d use the magic word “FREE” - I though Why not?!

Now I am having to download all the programs that my Sky+ would have recorded had my subscription been active.

[Deleted User]

newtosaving1 wrote: »

I tried haggling and got offered £17 for renewing the sky basic bundle?

I have been lucky enough to be getting free sky for the last 6 months (no idea how that happened, when I cancelled my sports bundle it took it down to £0!).

They (retention’s team) have said now the lowest they can do is £17, which I think is probably a good deal... but be interested to see if anyone thinks they may drop any lower. Reluctant to cancel completely as my mobile is through them at £6 a month for 2gb data which I know is quite a good deal!

Some people have got it down to £11 but that's generally through letting a cancellation going through. If you're happy with the price and considering you'll pay an extra £10 on the mobile contract if you leave then I'd be happy myself.

mikeizz

Colin_Maybe wrote: »

True but the point is your friend is paying a few more pennies than a new customer, it's not a particularly good retention offer unless they have multi-room? In which case you'd have to add another £12 to the £55 I quoted.

Actually I've just ran it through again and if you leave the Sports HD until last it gives the price as £60, adding Sports HD should add a further £2 but for some reason it subtracts £5. Strange but true.

Sorry yes Multiroom was included in that price.

IN the end he put in his cancellation as that price was only for 12 months , due to the basic tv offer of 70% off was only for 12 months and the other packages would be running for 18 months , so after 12 he would have been paying mid £60 for 6 months also.

[Deleted User]

mikeizz wrote: »

Sorry yes Multiroom was included in that price.

IN the end he put in his cancellation as that price was only for 12 months , due to the basic tv offer of 70% off was only for 12 months and the other packages would be running for 18 months , so after 12 he would have been paying mid £60 for 6 months also.

Better value if multi-room was included then but you do have to watch for them 12/18 month deals. They tell you that you're free to phone up at the 12 month mark to renegotiate but of course they've got you over the proverbial barrel.