Sky TV retention deals ( post your haggling successes )

dvs

I left Sky last September so less than 12 months since I left. I previously had Sky HD with 60% discount but I was a bit frustrated about paying for a 'free' Sky Q boxes so left.

I was curious to see what I might be offered so did an online change and was offered 2TB box plus 1 mini box, entertainment, box sets, HD and multiscreen for £30 per month. No install charge but £10 admin fee (18 month contract). I was hoping to get a deal with fibre included but seems cheaper to go with separate provider. I didn't proceed with TV or broadband just yet.

chrisw

exee_d wrote: »

No mention about the admin fee, i've tried to get it removed but apparently it's automatically added by the system and they have no means to credit it. That's from 3 different advisors now, so have a raised a formal complaint.

I couldn't get it removed either. It seemed to be an absolute no-no, even by juggling discounts. It would be interesting to know if anyone has managed to get this dropped.

brewerdave

chrisw wrote: »

I couldn't get it removed either. It seemed to be an absolute no-no, even by juggling discounts. It would be interesting to know if anyone has managed to get this dropped.

Got it credited back....but that was last November ....maybe they have hard coded it into the system since then:(

madcal87

Is this deal any good?

Sky Fibre Unlimited £20 a month
Sky Entertainment £20 a month
Total £40 a month.

New Sky Q box and Hub
£20 - one off installation.
£10 - one off admin.

227_BHA

My bill is up to an eye-watering £95.50 as I’ve got sky q multiroom and sports, movies etc basically everything TV (no phone or broadband)
I did the threaten to leave thing a couple of years ago so got the price down below £50 for 12 months. My question is if I do this again what should I be realistically holding out for discount wise on my full tv package? Thanks in advance

fryster

£23 a month in total.
Sky entertainment, kids pack, HD pack £17
Multiscreen £6.

I find the only way to get multiscreen discounted is to cancel it. Then wait a couple of days and login to your account on your sky box and there is normally an offer for 50% discount for 6 months. Then just do the same every 6 months.

This is for the old style sky, not sky q. Have kept it the same in case I ever do need to cancel and want to keep the freeview channels.

jpwjpw

I just renewed my Sky Q sub (all channels in HD inc sports/movies/box sets/kids) for £41 a month on an 18 month contract. Am happy with that. Pretty much half the standard price. £10 admin fee.

Edit: It's currently showing as £36 + £5 for the Sky Go Extra I was paying for before, so even better!

The split I got (according to a future bill) seems to be:

Entertainment: £15
Sports: £10
Cinema: £6
Sports HD: £2
HD: £1
Box Sets: £1
Kids: £1
Sky Go Extra: £5

alipops1986

Evening All,

Cancelled our Sky TV as our 12 month deal expired - have actually been with them for at least 6 years, due to be cut off on the 27th August.

Had one phone call from them so far - made it very clear it needed to be £25 max for Entertainment and Sky Sports with a 12 month contract, basically what I was on for the last year. Phone call lasted about 3 mins, "Ohh ok, we can't match that price. Sorry. I'll make a note in case any offers come up to that price". Heard nothing since.

OH is getting jittery as he enjoys the sport - I mostly enjoy the pause live TV function but I can manage without.

227_BHA

Thanks for the help guys. Will give notice and try and negotiate for around the £41 mark -
One question tho, when I had my hd box you could cancel thru the box itself but I can!!!8217;t find that option - do I have to phone them to give notice on Sky q?

jpwjpw

Yeah, you need to ring in. Ask to cancel and say it's too expensive. They'll put you through to retentions.