Virgin Media retention deals (post your haggling successes)

mits999

PZ19 said:

mits999 said:

Just been offered by outbound retentions 

Mega volt package which includes sky sports and sky cinema, kids, entertainment channels in hd anytime calls, 1gb speed upgrade from 500mb for £40 a month

TNT Sports at £3 a month

extra 360 box £5 a month

sky sports and cinema in ultra hd £2 a month 

asian mela £6 a month 

Told the advisor I don’t need o2 sim as I already have it 
so £56 a month so not bad and accepted it 

That’s a very good,price, not that I’d expect anything less from you haha..what were your tactics to get that

Got call on last day of cancellation notice otherwise was off to sky 

tg99

mits999 said:

PZ19 said:

mits999 said:

Just been offered by outbound retentions 

Mega volt package which includes sky sports and sky cinema, kids, entertainment channels in hd anytime calls, 1gb speed upgrade from 500mb for £40 a month

TNT Sports at £3 a month

extra 360 box £5 a month

sky sports and cinema in ultra hd £2 a month 

asian mela £6 a month 

Told the advisor I don’t need o2 sim as I already have it 
so £56 a month so not bad and accepted it 

That’s a very good,price, not that I’d expect anything less from you haha..what were your tactics to get that

Got call on last day of cancellation notice otherwise was off to sky 

Did you also have the usual outbound call within a day or two of cancelling? If so, how much more expensive was that offer versus the final £56? I’ve turned down a first outbound call offer before and never got a second call though I didn’t wait quite to the last day (more like c3 weeks).

mits999

tg99 said:

mits999 said:

PZ19 said:

mits999 said:

Just been offered by outbound retentions 

Mega volt package which includes sky sports and sky cinema, kids, entertainment channels in hd anytime calls, 1gb speed upgrade from 500mb for £40 a month

TNT Sports at £3 a month

extra 360 box £5 a month

sky sports and cinema in ultra hd £2 a month 

asian mela £6 a month 

Told the advisor I don’t need o2 sim as I already have it 
so £56 a month so not bad and accepted it 

That’s a very good,price, not that I’d expect anything less from you haha..what were your tactics to get that

Got call on last day of cancellation notice otherwise was off to sky 

Did you also have the usual outbound call within a day or two of cancelling? If so, how much more expensive was that offer versus the final £56? I’ve turned down a first outbound call offer before and never got a second call though I didn’t wait quite to the last day (more like c3 weeks).

Yes I had outbound call next day price offered was £71 refused on the basis of cost of living crisis then had second call on last day of cancellation notice for £56

i had to call their bluff as I was 99% set on switching 

alan17

mits999 said:

tg99 said:

mits999 said:

PZ19 said:

mits999 said:

Just been offered by outbound retentions 

Mega volt package which includes sky sports and sky cinema, kids, entertainment channels in hd anytime calls, 1gb speed upgrade from 500mb for £40 a month

TNT Sports at £3 a month

extra 360 box £5 a month

sky sports and cinema in ultra hd £2 a month 

asian mela £6 a month 

Told the advisor I don’t need o2 sim as I already have it 
so £56 a month so not bad and accepted it 

That’s a very good,price, not that I’d expect anything less from you haha..what were your tactics to get that

Got call on last day of cancellation notice otherwise was off to sky 

Did you also have the usual outbound call within a day or two of cancelling? If so, how much more expensive was that offer versus the final £56? I’ve turned down a first outbound call offer before and never got a second call though I didn’t wait quite to the last day (more like c3 weeks).

Yes I had outbound call next day price offered was £71 refused on the basis of cost of living crisis then had second call on last day of cancellation notice for £56

i had to call their bluff as I was 99% set on switching 

Had you arranged another supplier?
Last time I got my deal when BT contacted them for number transfer.

Back to square 1 this way, accepted the online £44 but was told by advisor on the phone the online prices are a mistake. Accepted the deal online as best inbound retentions was £76 for very little or £96 without the phone hah.

mits999

alan17 said:

mits999 said:

tg99 said:

mits999 said:

PZ19 said:

mits999 said:

Just been offered by outbound retentions 

Mega volt package which includes sky sports and sky cinema, kids, entertainment channels in hd anytime calls, 1gb speed upgrade from 500mb for £40 a month

TNT Sports at £3 a month

extra 360 box £5 a month

sky sports and cinema in ultra hd £2 a month 

asian mela £6 a month 

Told the advisor I don’t need o2 sim as I already have it 
so £56 a month so not bad and accepted it 

That’s a very good,price, not that I’d expect anything less from you haha..what were your tactics to get that

Got call on last day of cancellation notice otherwise was off to sky 

Did you also have the usual outbound call within a day or two of cancelling? If so, how much more expensive was that offer versus the final £56? I’ve turned down a first outbound call offer before and never got a second call though I didn’t wait quite to the last day (more like c3 weeks).

Yes I had outbound call next day price offered was £71 refused on the basis of cost of living crisis then had second call on last day of cancellation notice for £56

i had to call their bluff as I was 99% set on switching 

Had you arranged another supplier?
Last time I got my deal when BT contacted them for number transfer.

Back to square 1 this way, accepted the online £44 but was told by advisor on the phone the online prices are a mistake. Accepted the deal online as best inbound retentions was £76 for very little or £96 without the phone hah.

Yes sky were going to take the phone line over I had given them my landline number, I was 99% set of leaving, it seems like your not 99% set of leaving 

Mutton_Geoff

If you wish to end your contract in writing (or start the cancellation process to obtain any possible offers), then there is a slip at the very end of your contract you can fill in and post back, it's prefilled with your details and has a return address (Virgin Media Sales Operation Support, Winnall Down Farm, Alresford Road, Winchester, SO21 1FP).

Their website also gives a Sunderland address:

https://www.virginmedia.com/help/leaving

My contract is up for renewal in January and is scheduled to rise from £23.95 to £57.00 for M350 broadband. I've been quite happy with the service, and it's been free since Virgin messed up the install that got delayed a month and their automatic compensation of £5.83 coupled with an "friends & family" intro reward means this month (17th month) is the first time my account has slipped out of credit and I've got a direct debit to pay.

You can download your contract via the "My Virgin Media" page.

Tammer

mits999 said:

PZ19 said:

mits999 said:

Just been offered by outbound retentions 

Mega volt package which includes sky sports and sky cinema, kids, entertainment channels in hd anytime calls, 1gb speed upgrade from 500mb for £40 a month

TNT Sports at £3 a month

extra 360 box £5 a month

sky sports and cinema in ultra hd £2 a month 

asian mela £6 a month 

Told the advisor I don’t need o2 sim as I already have it 
so £56 a month so not bad and accepted it 

That’s a very good,price, not that I’d expect anything less from you haha..what were your tactics to get that

Got call on last day of cancellation notice otherwise was off to sky 

I would worry this would leave me with a long gap out of service until a new supplier is in place?   I’m going to try to haggle tomorrow but I don’t want no service over Xmas and new year so I think I’d need to arrange an alternative upon giving notice to virgin?

Mutton_Geoff

Tammer said:

I would worry this would leave me with a long gap out of service until a new supplier is in place?   I’m going to try to haggle tomorrow but I don’t want no service over Xmas and new year so I think I’d need to arrange an alternative upon giving notice to virgin?

Can't you just serve your 30 day notice on say 5th Dec?

Tammer

Mutton_Geoff said:

Tammer said:

I would worry this would leave me with a long gap out of service until a new supplier is in place?   I’m going to try to haggle tomorrow but I don’t want no service over Xmas and new year so I think I’d need to arrange an alternative upon giving notice to virgin?

Can't you just serve your 30 day notice on say 5th Dec?

Yes I think I will.  I have a day off tomorrow so thought I would phone but maybe should leave it a couple of weeks.

leew

What are people paying for BB only, lowest tier?

I've just had my latest bill via email and the cheeky so and sos have put mine up by £4.33p which I'm not happy about!

I was paying £18 and have since I can remember for the lowest speeds granted but did us fine.