Virgin Media retention deals (post your haggling successes)

victor2

alipali9 said:

I am currently on M50 broadband only at £18 per month, (sufficient for my needs.) Been notified of the increase of £6 per month from 1st May. My contract and £20 discount finishes 26th July 23. Am I correct in thinking I will be paying £24 per month till then. I do realise if I try to negotiate a new deal now I will be starting a new 18 month contract. I was thinking of leaving the negotiations till the 26th of June. (That is of course if I cant be bothered to have the negotiating  dance before the end of March.)
Any thoughts or advice welcome.

Call them, as I did (see my post above). I got a credit and no increase, and my contract is still on its original 18 months, also ending next July.

alipali9

Thanks Victor I saw your post I will probably go with your advice, just wondered if there were other options. I was thinking of unlimited data sim deal with another company. Don't think my tech competence is up to it though. 

dreaming

Not sure if this counts as a haggling success as I am leaving Virgin. I have been with them for years (probably about 20) although I dropped the tv package some time ago when I retired. Last month I had the email about the price increase from £56 to £64 and looking around realised I could get a similar package for £20-odd. It does involve a new connection as I have only had Virgin cable for phone/broadband but this means I am no longer tied to Virgin and can switch more easily in the future. When I cancelled they did offer to discount down to £49 but I went ahead and cancelled anyway. Today they have rung to offer me a new deal of £28/month (apparently because I am such a long-standing customer) but I am going ahead with the new provider.
I was actually going to move away from them a couple of years ago as I realised how tied down I was with just the cable provision but unfortunately illness, then the covid lockdowns took my mind off the matter. I'm not going to add up how much over the top I have paid for not acting sooner but put it down to experience.

SChitmehard

alipali9 said:

I am currently on M50 broadband only at £18 per month, (sufficient for my needs.) Been notified of the increase of £6 per month from 1st May. My contract and £20 discount finishes 26th July 23. Am I correct in thinking I will be paying £24 per month till then. I do realise if I try to negotiate a new deal now I will be starting a new 18 month contract. I was thinking of leaving the negotiations till the 26th of June. (That is of course if I cant be bothered to have the negotiating  dance before the end of March.)
Any thoughts or advice welcome.

I'd aim for around £12/mo for 50Mb BB only.

alipali9

£12 I would be happy with that,. will try when I am feeling up to it.

iglad

I was on Volt 350 Mix TV and anytime phone £87pm the increase was going to be £12pm takimh it to £97pm.

phoned retentions and haggled this 

Volt M500 TV mix with Free BT Sports for 6 months and weekend phone. 

I got this for £59pm with no increases during the 18 month contract. 

It’s perhaps not the best but I’m happy with it and saving myself £38pm will do nicely. 

Detail_Merchant

I got M250 + anytime calls + Stream for £28/month + £0 activation.

sheeps68

I called them (weekday morning - to get best chance of UK call centre) and my price has actually gone down by £3 a month. I was still in a contract too!

J292

Has anyone heard of virgin fixing contract prices? I’ve spoken to a few people who I know are with virgin and they have been offered fixed contracts in a response to the price increase when joining. If this is something new I’d be interested in it! 

Andy017

Currently £106.50 for 

Maxit TV
Skysports & Movies
M250 internet 
Talk anytime 

Got the letter saying the monthly price was going up by £21.50!! Went onto the live chat and was offered same package I have now for £85, decent saving compared to what I pay now but still declined. Seems like I’m well overpaying compared to others on here. 

Will wait for the inevitble phone call and see what they offer then.