Virgin Media retention deals (post your haggling successes)

Dunnsdale

Will do, found lots of deals that are half the VM speed, I'll use those as a lever. 

rjwb

I am paying £128.85 per month, going up to £150.35 from April. I got this down to £78 per month for:

Volt M350 broadband

Maxit TV

2 x Virgin TV 360 boxes

Chatter weekend line rental

O2 SIM (which I don't really want but it made the package price cheaper!)

SaverRate

rjwb said:

I am paying £128.85 per month, going up to £150.35 from April. I got this down to £78 per month for:

Volt M350 broadband

Maxit TV

2 x Virgin TV 360 boxes

Chatter weekend line rental

O2 SIM (which I don't really want but it made the package price cheaper!)

That seems an awful lot of money for the package. 

My package is M250, Maxit TV, 1 TV Box and chatter weeks for £44 

That means your paying £34 for an extra TV Box, an O2 sim you dont want and another 100 broadband? 

Similarly my grandparents took out a deal for £83.75 a month for M600 broadband, maxit tv, sky sports, sky cinema, kids channels, netflix, unlimited o2 sim, an extra box and anytime calls line rental. Thats only £5.75 a month more for a whole lot more? 

ladruid

rjwb said:

I am paying £128.85 per month, going up to £150.35 from April. I got this down to £78 per month for:

Volt M350 broadband

Maxit TV

2 x Virgin TV 360 boxes

Chatter weekend line rental

O2 SIM (which I don't really want but it made the package price cheaper!)

That seems mighty expensive... VM's Ultimate Volt bundle goes for £85. It gives :-
Gig1 broadband - Hub 5 (WiFi guarantee included at no extra cost and up to 3 WiFi pods if needed)
230+ channels with Sky Cinema and Sky Sports HD
Virgin 360 box
Virgin 360 mini box
Anytime chatter
Netflix standard
Unlimited o2 5G sim

On a 18 month contract. O2 and VM both will go up mid contract as per T&C's.

FafferUK

Was on bigger volt bundle for £44.

M200 broadband (recently increased speed to 250)
Maxit TV
Some sort phone that isn't plugged in. Probably weekend calls.

Received price increase notification of £15 per month. Called today and got £29 until May and then back to the original £44 until contract ends in Jan 2024.

Noticed they are offering the same deal to new customers for £39.50 so may have able to get a further reduction by doing the usual cancellation, escalation to outbound. Happy though as i'm not taking a new contract so should be able to dodge the 2024 increase with new contract in Jan.

devon_guy

I had M250, unlimited calls and basic TV for £45 a month. I phoned up to cancel. Retentions called 2 days later, M350, no TV and anytime calls for £32 a month. Don't think that's too bad.

SaverRate

FafferUK said:

Was on bigger volt bundle for £44.

M200 broadband (recently increased speed to 250)
Maxit TV
Some sort phone that isn't plugged in. Probably weekend calls.

Received price increase notification of £15 per month. Called today and got £29 until May and then back to the original £44 until contract ends in Jan 2024.

Noticed they are offering the same deal to new customers for £39.50 so may have able to get a further reduction by doing the usual cancellation, escalation to outbound. Happy though as i'm not taking a new contract so should be able to dodge the 2024 increase with new contract in Jan.

Im on the same package with the same discount, in fact my contract ends in Jan 24 too.

I tried the cancellation then speaking to outbound retentions but they said they couldnt do anymore discount as £44 was the best price (after price increase). 

I am going to push it in Jan though and see if they will give it for £39.50 

tg99

Got the email re the price rise. I’m on 200mb, talk weekends, maxit tv and sky sports…..currently paying £54pm till later this year when contract expires…but now hiked by £21pm from May. Safe to say my cancellation will be going in. Notwithstanding the current inflationary backdrop, have never had a price increase from Virgin anywhere close to 39% before.

Anyone else on same or similar package got a decent deal from outbound retentions recently since price hike announced ?

Boy_Ben

I am currently paying £60 to Virgin Media for Volt M500 Fibre Broadband, Mix TV and Talk Weekend.

So had the Virgin price increase email for my bill by £12 a month which is frankly insane.

Called the 1st line retentions yesterday which frankly was a waste of time, but necessary.

Anyway, I pulled the cancellation trigger and the process started rolling and ready to jump to another provider.

This morning at 10 am I got a call from +44 20 3743 6946 (2nd line retentions number) .

Even before I could explain why I was leaving the lady I spoke to said I assume you leaving because of the price increase.

She dropped the price without dropping a beat to £34 for 18 months for 1GB Broadband. (Broadband is most important because of work and all I need)

This makes my bill £414 cheaper over the life of the contract.

Hope this helps. 

humax123

Hi

I just got my email today to tell me the price is going up by £7 on the May 1st.  Am i right in thinking that i can put my cancelation in on April 1st  

Thanks