Virgin Media retention deals (post your haggling successes)

whattochoose

moz86 said:

whattochoose said:

moz86 said:

whattochoose said:

I rang Virgin today and spoke to a nice lady called Andrea. Negotiated a new deal. Before I was paying £47.50 (before the price increase). The new deal is £51 for 18 months for -
Mix TV with Virgin V6 box.
M200 Fibre Broadband (before it was M100).
Telephone Line Rental - Talk Weekends.
She told me this incorporates any price increases.
I suppose I'm reasonably content with this. It would have been nice to be paying something under £50, and sometimes I wish I had the gumption to cancel my contract and see if retentions contact me, to offer something cheaper.
But, I've been with Virgin for donkeys years, and mostly find them very good, so I can live with this new deal.

This is the same thing I negotiated this week but my price is £17 a month cheaper than yours.  Call them back under the cooling off period and say you'd like a better deal or you're off!

Thanks, may do this. 
Does your deal include a V6 box?

Yes we have a V6 Box. 

Thanks for your feedback and I'm pleased you got such a good deal. 
You said you were quite blase about whether Virgin offered you a great deal or not and were prepared to walk away.
In my case I'm not quite so blase and having renegotiated with Virgin, a company I've been with years, I think I'll bite the bullet and accept what they've offered, since the new tariff will not cripple me.
Thanks again.

jsinc

100MB BB and talk weekends phone average £20.70 p/m on 18m contract.

(includes previous discount for a few months, otherwise £22.20 p/m)

sujman

M600
Maxit TV (with sky sports and cinema, sports had pack and kids pick)
Two V6 TiVo boxes
line rental with talk more anytime
oomph unlimited data sim
£84 per month, 18 months (was due to increase to £152)

used WhatsApp chat facility to ask for better deal and eventually cancellation of contract before I got the call back from the retentions team

duggan1

Anyone 'downgraded' recently to just BB and mobile and happy with the price? 

snickpan

I'm a landlord of an hmo, I supply 5 tenants with their own box,  full sport and movie channels, costs me £174 a month. VM contract has ended, was looking forward to what they'd offer me to sign up for a further 18 months. Unfortunately it seems to be the same price  but with a sim card thrown in (worth £25), which I really don't want or need.   
What do I do now? I told them I'd rather have the equivalent discount,  than the sim, and was put through to the o2 people who wanted to know my o2 account number (which doesn't exist!).  
What do I try now?

BigBlueSky

I'm trying to find out what sort of deal I should be able to expect at contract renewal for the following package:

Bigger Bundle

200 Mbps Broadband
Maxit TV
Phone (Weekend)

5GB Virgin Mobile Sim (Probably don't need this anymore).

Currently paying £48/month

PZ19

BigBlueSky said:

I'm trying to find out what sort of deal I should be able to expect at contract renewal for the following package:

Bigger Bundle

200 Mbps Broadband
Maxit TV
Phone (Weekend)

5GB Virgin Mobile Sim (Probably don't need this anymore).

Currently paying £48/month

My brother in law pays £22 for the broadband and phone aspect of that, so the tv bit shouldn’t be too much more. I’d ditch the SIM card and don’t let them sell you an o2 one.  Get an O2 sim separately via uswitch.  If you go with o2 they will do volt upgrade to next category of broadband and double your o2 data allowance, so 100mb bb goes to 200 mb, or 200mb to 350 mb etc and 5gb sim goes to 10gb sim.  See what they offer and if you don’t like it give them the 30 day notice but make sure you have your preferences in your account so they can contact you.

Scruffy_Meee

I currently have  - 
Bigger Bundle
200 Mbps Broadband
Maxit TV + Kids TV + BT Sport
Phone anytime calls
15GB o2 Mobile Sim 

after my contract ended it went up to £110 a month, they have offered to renew @ £67 a month. But I don't need the Kids TV + BT Sport or anytime calls. I am told that they cannot offer me a better deal even if I remove them!!

If I were a new customer I could get the Big Volt bundle + Drama & Docs £45.99 a month which comes with everything I want but they won't allow me to switch to this. I have decided to bite the bullet and to save money I have cancelled it all as I cannot see why I should pay the additional £22 for not being a new customer. 

Am I likely to get a call trying to convince me to stay and offering me a better deal than the £67 or should I just start looking at other providers?

PZ19

Scruffy_Meee said:

I currently have  - 
Bigger Bundle
200 Mbps Broadband
Maxit TV + Kids TV + BT Sport
Phone anytime calls
15GB o2 Mobile Sim 

after my contract ended it went up to £110 a month, they have offered to renew @ £67 a month. But I don't need the Kids TV + BT Sport or anytime calls. I am told that they cannot offer me a better deal even if I remove them!!

If I were a new customer I could get the Big Volt bundle + Drama & Docs £45.99 a month which comes with everything I want but they won't allow me to switch to this. I have decided to bite the bullet and to save money I have cancelled it all as I cannot see why I should pay the additional £22 for not being a new customer. 

Am I likely to get a call trying to convince me to stay and offering me a better deal than the £67 or should I just start looking at other providers?

Make sure in your My Virgin Media account marketing preferences are set so that they can contact you.  They don’t call everyone, but they do most.  If they don’t call within 30 days then just call them back say you having doubts about moving to another operator what’s best they can offer.  You are right to cancel that price is too much.  I would look on uswitch for the O2 sim as it’s likely to be cheaper. If you are o2 customer aswell as virgin you will get double data on the sim and upgrade to next broadband.  So you could have 10gb sim which will double to 20gb and 100mb broadband which will go up to 200mb etc.  I think without sim you should get offered that package somewhere in the £40s mark.  Probably less if you ditch the anytime calls and kids.  I would keep the maxit tv though, it doesn’t cost them extra to provide you with it.  

spaniel101

My Contract (+ £10 loyalty) expires on 26.04.22  (currently paying £48.75, due to go up to £66.75).    Should I give my 30 days notice (in writing) from this week, to finish around 15th May, or should I wait until contract expired 26.04.22 + 30 days ?    Hoping for the inevitable retention phone call, looking at Sky / BT pricing as we speak.   TIA