Virgin Media retention deals (post your haggling successes)

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Del_III said:

staffsuk said:

They initially offered M100 at £18...

I'm paying £54 for the same service as you and the lowest they will go is £42.

I have M100 + Phone, but I don't use the phone. I've tried to remove the phone, but they always tell me removing the phone would increase the price. Are broadband only packages available to everyone?

When I'm logged in to their site the price of M100 broadband only is showing as £44 pcm. https://www.virginmedia.com/broadband/broadband-only

Sounds like you need to leave, and see what they then offer you on outbound.

Is openreach or 4G based internet a viable option in your area? If so, sign up to one, and hope virgin offer you a  <£20 pcm. Otherwise, leave for a year's contract, and then come back as a 'new customer' .

PZ19

Del_III said:

staffsuk said:

They initially offered M100 at £18...

I'm paying £54 for the same service as you and the lowest they will go is £42.

I have M100 + Phone, but I don't use the phone. I've tried to remove the phone, but they always tell me removing the phone would increase the price. Are broadband only packages available to everyone?

When I'm logged in to their site the price of M100 broadband only is showing as £44 pcm. https://www.virginmedia.com/broadband/broadband-only

You definitely need to put your cancellation in and hope for call back.  I pay £56 for everything apart from movies. You should not be paying anywhere near that for broadband.

Del_III

Openreach is available, 67Mb I think. I really don't want to go to 4G.

I think they've put me on their mugs list because I've never haggled with them on price before.

sam1974_2

Hi 🙂

have just cancelled by VM contract as they wouldn’t budge with the price. 

My Package £73 a month 

Mixit TV x 2 boxes 

M200 Fibre Broadband

Talk More Anytime

they offered £68 a month if we reduced phone (we don’t even have the phone plugged in anyway!) 

Waiting for them to ring now to offer me something to stay. What should I be looking for?  I know as a new customer I could get same package for £47.99. 

I usually negotiate every year but came out of contract months ago but didn’t do anything as we were waiting for new neighbours to move in before we decided if we were putting the house up for sale or not. Everything seems ok atm so not planning on moving so need to sort prices out now. 

PZ19

sam1974_2 said:

Hi 🙂

have just cancelled by VM contract as they wouldn’t budge with the price. 

My Package £73 a month 

Mixit TV x 2 boxes 

M200 Fibre Broadband

Talk More Anytime

they offered £68 a month if we reduced phone (we don’t even have the phone plugged in anyway!) 

Waiting for them to ring now to offer me something to stay. What should I be looking for?  I know as a new customer I could get same package for £47.99. 

I usually negotiate every year but came out of contract months ago but didn’t do anything as we were waiting for new neighbours to move in before we decided if we were putting the house up for sale or not. Everything seems ok atm so not planning on moving so need to sort prices out now. 

Yep way too high..hopefully they offer you something reasonable

sam1974_2

PZ19 said:

sam1974_2 said:

Hi 🙂

have just cancelled by VM contract as they wouldn’t budge with the price. 

My Package £73 a month 

Mixit TV x 2 boxes 

M200 Fibre Broadband

Talk More Anytime

they offered £68 a month if we reduced phone (we don’t even have the phone plugged in anyway!) 

Waiting for them to ring now to offer me something to stay. What should I be looking for?  I know as a new customer I could get same package for £47.99. 

I usually negotiate every year but came out of contract months ago but didn’t do anything as we were waiting for new neighbours to move in before we decided if we were putting the house up for sale or not. Everything seems ok atm so not planning on moving so need to sort prices out now. 

Yep way too high..hopefully they offer you something reasonable

Well day 3 since I cancelled and no phone call yet 🙄

youreds

sam1974_2 said:

Well day 3 since I cancelled and no phone call yet 🙄

You need to have your contact preferences set to allow them to call you. It's under your account>Marketing preferences.

sam1974_2

youreds said:

sam1974_2 said:

Well day 3 since I cancelled and no phone call yet 🙄

You need to have your contact preferences set to allow them to call you. It's under your account>Marketing preferences.

Thanks, It is already set to allow - not that I can double check as every page in my account comes up with “sorry we have a problem” 🙄 they also asked me for my mobile number when I cancelled but no call as yet 

sam1974_2

sam1974_2 said:

PZ19 said:

sam1974_2 said:

Hi 🙂

have just cancelled by VM contract as they wouldn’t budge with the price. 

My Package £73 a month 

Mixit TV x 2 boxes 

M200 Fibre Broadband

Talk More Anytime

they offered £68 a month if we reduced phone (we don’t even have the phone plugged in anyway!) 

Waiting for them to ring now to offer me something to stay. What should I be looking for?  I know as a new customer I could get same package for £47.99. 

I usually negotiate every year but came out of contract months ago but didn’t do anything as we were waiting for new neighbours to move in before we decided if we were putting the house up for sale or not. Everything seems ok atm so not planning on moving so need to sort prices out now. 

Yep way too high..hopefully they offer you something reasonable

Well day 3 since I cancelled and no phone call yet 🙄

Lovely lady just rang me 🙂

Started the negotiations at £56.00 but then managed to get it lower. 

Said I wanted the £29.99 package offered to new customers I’ve seen online which she said she would do for me (mixit tv, 100mb broadband and weekend calls) with an additional £5 to up the broadband to 200mb, plus the 2nd box at £10 which she lowered to £7, so all in for £41.00 - oh and she threw in a free Drama pick aswell. 

18 month contract with fixed price, no price increase next year 👍🏼

Guess I’ll stay …..

PZ19

sam1974_2 said:

sam1974_2 said:

PZ19 said:

sam1974_2 said:

Hi 🙂

have just cancelled by VM contract as they wouldn’t budge with the price. 

My Package £73 a month 

Mixit TV x 2 boxes 

M200 Fibre Broadband

Talk More Anytime

they offered £68 a month if we reduced phone (we don’t even have the phone plugged in anyway!) 

Waiting for them to ring now to offer me something to stay. What should I be looking for?  I know as a new customer I could get same package for £47.99. 

I usually negotiate every year but came out of contract months ago but didn’t do anything as we were waiting for new neighbours to move in before we decided if we were putting the house up for sale or not. Everything seems ok atm so not planning on moving so need to sort prices out now. 

Yep way too high..hopefully they offer you something reasonable

Well day 3 since I cancelled and no phone call yet 🙄

Lovely lady just rang me 🙂

Started the negotiations at £56.00 but then managed to get it lower. 

Said I wanted the £29.99 package offered to new customers I’ve seen online which she said she would do for me (mixit tv, 100mb broadband and weekend calls) with an additional £5 to up the broadband to 200mb, plus the 2nd box at £10 which she lowered to £7, so all in for £41.00 - oh and she threw in a free Drama pick aswell. 

18 month contract with fixed price, no price increase next year 👍🏼

Guess I’ll stay …..

There you go…patience..hahaha good price that you are happy with.  Perfect