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Virgin Media retention deals (post your haggling successes)

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Comments

  • I’m on the 200mbps package for BB only and my minimum period ends on 3rd March and I’m paying £26.87 per month...now I know the price is gonna go up to the standard price...what what have people been offered previous and what should I be aiming for 
  • I’m on the 200mbps package for BB only and my minimum period ends on 3rd March and I’m paying £26.87 per month...now I know the price is gonna go up to the standard price...what what have people been offered previous and what should I be aiming for 
    I was quoted £50 before cancelling, with a SIM card too but after cancelling and placing order elsewhere got called back and was offered £25 for 100mb with sim or £27 for 200mb with a SIM card, so you should be able to get at least what you’re paying now or slightly cheaper. 
  • nadiamaj
    nadiamaj Posts: 27 Forumite
    Fourth Anniversary 10 Posts Combo Breaker

    so i rang them up third time lucky

    the deal ive got offered  - mind you i still have the 14 day cooling period 

    Your new package now includes:
    TV: Mixit TV - Discount
    Broadband: 5GB Oomph SIM
    We've removed:
    TV: Player TV (M)
    Here's how your changes affect your next bill:
    Your next bill will be generated on 25th February 2021
    Your next payment is due on 11th March 2021
    Your new monthly bundle cost is: £43.00*.

    i had £11.35 sim only which has gone to 0 ( or effectively £4 from £11.35

    my son pays £6 sim 
    my hubby now pays £6 too from £ 10.35 

    im still uming and arring about going up from £38.50 ... to £43.00 
    shall i try again ?
  • rys123 said:j
    I’m on the 200mbps package for BB only and my minimum period ends on 3rd March and I’m paying £26.87 per month...now I know the price is gonna go up to the standard price...what what have people been offered previous and what should I be aiming for 
    I was quoted £50 before cancelling, with a SIM card too but after cancelling and placing order elsewhere got called back and was offered £25 for 100mb with sim or £27 for 200mb with a SIM card, so you should be able to get at least what you’re paying now or slightly cheaper. 
    Thank you

    have no interest in a virgin sim...but if I can get the package I’m on for under £30 then i would be happy
  • Alpha_5
    Alpha_5 Posts: 154 Forumite
    Ninth Anniversary 100 Posts Name Dropper
    Had my callback - £32pm for 100mb broadband and Anytime calls.
    As well as the price rise, I also had discounts expiring so my bill was going up to £55 per month. 
    The initial offers (before putting in my cancellation) were £51, £39.50 and £34.50.
  • Alpha_5 said:
    Had my callback - £32pm for 100mb broadband and Anytime calls.
    As well as the price rise, I also had discounts expiring so my bill was going up to £55 per month. 
    The initial offers (before putting in my cancellation) were £51, £39.50 and £34.50.
    Still too much I think even with anytime calls ?
  • ad_cska
    ad_cska Posts: 15 Forumite
    Second Anniversary 10 Posts
    I have just re-contracted for 18 months with the outbounds team for £25pm for 100mb broadband and weekend calls only. I was pretty happy with the deal, wondered what other people's thoughts were on it? 
  • ad_cska said:
    I have just re-contracted for 18 months with the outbounds team for £25pm for 100mb broadband and weekend calls only. I was pretty happy with the deal, wondered what other people's thoughts were on it? 
    You're fairly close. I got the same for £23
  • edinburgher
    edinburgher Posts: 13,894 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I had 100MB broadband, older TV offering (mid-range but unused) and weekend calls (no home phone). Was going up to £37.39 after the price increase. Asked them to unbundle, they offered 50MB for £29.50. Refused and cancelled, got a call from outbound team offering just 100MB broadband for £21 a month over 18 months. I'm happy with that - better than new customers, even allowing for cashback/potential voucher.
  • surfboard2
    surfboard2 Posts: 2,006 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    ad_cska said:
    I have just re-contracted for 18 months with the outbounds team for £25pm for 100mb broadband and weekend calls only. I was pretty happy with the deal, wondered what other people's thoughts were on it? 
    You're fairly close. I got the same for £23
    How many call backs did this take? They called me back this evening and I didn't pick...
    Let's see what I'm offered tomorrow...
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