Virgin Media retention deals (post your haggling successes)

sshnuke

@Rev Just to clarify, I already have two Virgin mobile accounts (for different membrs of the family at £10 each p/m) so Virgin offered a 5gb upgrade on one of the accounts. Sorry if it wasn't clear.

kats53

Out of contract and its going up by £50, I phoned retentions this morning and explained that I found the price rise too much especially when new customers were getting the same deal for £79. I said I'd looked at Sky's prices and with their black Friday deal it worked out that I'd get more for my money with them and would pay less. He said he'd see what he could do. He came bake and said he could offer me the same package for £161 which is more than I'm paying! I said I would be leaving and going with the sky offer. He said it's best to take out the sky subscription before cancelling in case I was without my broadband during switchover. I said I would do that and ring back.

Stu99

Have put off calling but after checking here got my act together. Present contract started 24/4/17, so previous deal well and truly over and ashamed to admit I've been paying £99.96 monthly for Full house tv, 100mb and talk weekend package.
Called and selected the 'wanting to leave' option. Just said that I've been looking around at other deals and I'm thinking of leaving. That's all I needed to say. Guy said he'd check out what he can offer. After a few minutes on hold, he offered the same package for £69 per month. I was happy with that but he then put me on hold again to make changes. After another wait came back to review: no charge for this month or next and £46.30 in January '21. So first £69 charge is February '21.
I've set a reminder for 18 months when new contract will end. No more procrastination from me.

JJ_Egan

kats53 said:

Out of contract and its going up by £50, I phoned retentions this morning and explained that I found the price rise too much especially when new customers were getting the same deal for £79. I said I'd looked at Sky's prices and with their black Friday deal it worked out that I'd get more for my money with them and would pay less. He said he'd see what he could do. He came bake and said he could offer me the same package for £161 which is more than I'm paying! I said I would be leaving and going with the sky offer. He said it's best to take out the sky subscription before cancelling in case I was without my broadband during switchover. I said I would do that and ring back.

As they are two different systems you must cancel VM at the end of the contract .

Check you can get Sky and what speeds via postcode checker .

kats53

I can get sky superfast broadband but not the ultra as its not in my area yet. I am on the highest broadband with Virgin.

donnajunkie

kats53 said:

I can get sky superfast broadband but not the ultra as its not in my area yet. I am on the highest broadband with Virgin.

Nobody offers anything faster than virgin anyway do they?

brynhh

donnajunkie said:

kats53 said:

I can get sky superfast broadband but not the ultra as its not in my area yet. I am on the highest broadband with Virgin.

Nobody offers anything faster than virgin anyway do they?

Yep we can get 900 with BT. Vodafone and others coming next year apparently

gunner786

Am i on a good deal or shall i call up & cancel? I have caller display too

anticlaus105

gunner786 said:

Am i on a good deal or shall i call up & cancel? I have caller display too

I pay £41pm for M350 and no phone. It's going up to £46 in Jan 21 and then £51pm in July 21. My contract ends in Jan 21 so have been looking at options. I called and they cannot discount 1 gig (I know I don't need it but I want it). I will wait until Jan and see if they have any offers. Is it better to be past the end of your contract to get a good deal? Previously I have renewed within the last month.

mrspixie_2

Just thought would let you know my deal, currently on full house, m100 and talk weekend, I was paying £78, next month will be £50.70 and £65   a month after. Happy with this for now. Hoping to get wireless mini box in another room next year, so will haggle again then.