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Virgin Media retention deals (post your haggling successes)

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Comments

  • Marvel1
    Marvel1 Posts: 7,447 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Parents are paying £50 for 50Mb broadband and I think talk anytime.

    Going to look for a new deal later elsewhere, ring them, reject whatever they offer first. Then sign up to a new provider, not taking the risk of waiting for a call back (like I did and never got one).
  • cjdavies wrote: »
    Parents are paying £50 for 50Mb broadband and I think talk anytime.

    Going to look for a new deal later elsewhere, ring them, reject whatever they offer first. Then sign up to a new provider, not taking the risk of waiting for a call back (like I did and never got one).

    £50 for 50Mbps? Ouch.

    To put that in perspective I have NowTV fibre and get a rock solid 37Mbps DL & over 9Mbps UL for £20 a month although it's PAYG for calls (I've got unlimited minutes with Sky Mobile). Definitely time to get that sorted.
  • After 12 years I've finally had enough with Virgin. I called to cancel on Friday and they offered to wave the latest price increase but I just said no cancel it.

    I just what to know when would be best to get in contact with another provider ? If Virgin call back and offer me something for sub £25 I will probably stay, but don't want to get caught in limbo. At the same time I am more than happy to leave them if they don't wanna play ball, it's frankly staggering how frequently they increase their prices, even weeks into a new contract, they have no morals.
  • drphila
    drphila Posts: 344 Forumite
    Part of the Furniture 100 Posts Name Dropper
    but the best she would/could do would be to take the £1.89 off my bill for six months where I could phone back to see if there were any better offers.


    Got similar 6 months deferment of my increase (£2) without asking for it. Just mentioned the clause at the end of the increase letter that says "if you're on a promotional offer we will honour it".


    I think most people are on some sort of promotional offer aren't they? Certainly the ones on this forum.
  • Anon
    Anon Posts: 14,562 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    drphila wrote: »
    Got similar 6 months deferment of my increase (£2) without asking for it. Just mentioned the clause at the end of the increase letter that says "if you're on a promotional offer we will honour it".


    I think most people are on some sort of promotional offer aren't they? Certainly the ones on this forum.

    They would likely give a bigger discount if you actually cancel and await a call back from outbound retentions.
  • drphila
    drphila Posts: 344 Forumite
    Part of the Furniture 100 Posts Name Dropper
    Anon wrote: »
    They would likely give a bigger discount if you actually cancel and await a call back from outbound retentions.


    Definitely agree. But in my specific case I'm already on a very good deal and didn't want all the hassle (again!) just to save what would have probably only been a pound ot two.
  • dekaspace
    dekaspace Posts: 5,705 Forumite
    I've been Money Tipped!
    Ok, am I getting a bad deal? I used to pay £36 until last year for 200 meg with unlimited calls, and £43 since then, I phoned as last day before I can cancel and was told they can't do better but can waive the £3 price increase.
  • VfM4meplse
    VfM4meplse Posts: 34,269 Forumite
    10,000 Posts Combo Breaker I've been Money Tipped!
    dekaspace wrote: »
    Ok, am I getting a bad deal? I used to pay £36 until last year for 200 meg with unlimited calls, and £43 since then, I phoned as last day before I can cancel and was told they can't do better but can waive the £3 price increase.
    No TV? Then it's not a good deal. Wait it out and see if they can go back down to £36 or lower.

    I am confident you will get a better deal but call to cancel NOW.
    Value-for-money-for-me-puhleeze!

    "No man is worth, crawling on the earth"- adapted from Bob Crewe and Bob Gaudio

    Hope is not a strategy :D...A child is for life, not just 18 years....Don't get me started on the NHS, because you won't win...I love chaz-ing!
  • dekaspace
    dekaspace Posts: 5,705 Forumite
    I've been Money Tipped!
    No tv on my contract as I have a freesat box I use that I can also use to stream.
  • Gave 30 days notice which is due to end on 3rd November. Phoned Virgin today as had not had a call from them. Said best they could do was;
    £37 for 100mb broadband/ line rental and calls for 6 moths then goes upto £40 per month for 6 months.
    or £28 for 100mb broadband only
    or £23 for 50mb.
    I am currently paying £24pm (very good offer for past two years). Am I likely to get anything better than whats been offered above?

    As my contract finishes on Sat, can I extend it for a shorter period rather then be tied in for 12 months? Thanks
    Jan Grocery challenge
    Budget £350 - Spent £64.45 to date
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