Ichoosr collective. eon or npower

[Deleted User]

@stompa
In the same boat as you, still waiting for more info from E.on or for the website to show the changed tariff.

Stompa

gsmlnx wrote: »

@stompa
In the same boat as you, still waiting for more info from E.on or for the website to show the changed tariff.

Thanks, it's good to know I'm not the only one!

Logen

Stompa, it may be worth your while contacting Eon.

As an existing Eon customer, I applied to switch via ichoosr on the 10th June and received the new tariff emails from Eon on the 13th June.

Stompa

Logen wrote: »

Stompa, it may be worth your while contacting Eon.

As an existing Eon customer, I applied to switch via ichoosr on the 10th June and received the new tariff emails from Eon on the 13th June.

Thanks, I'll bear that in mind. I guess they may have had a surge of last minute applications which has slowed things down, but either way I'll contact them if I've heard nothing in a day or two.

Former_E.ON_Company_Representative:_Malc

Stompa wrote: »

Have any existing E.On customers successfully completed this switch?

I applied on June 28th, and received an email from iChoosr saying "E.ON will process your product switch within the next 10 days, and you will receive details of your new chosen product by email or post", but have heard nothing since.....

Stompa wrote: »

Thanks, it's good to know I'm not the only one!

Stompa wrote: »

Thanks, I'll bear that in mind. I guess they may have had a surge of last minute applications which has slowed things down, but either way I'll contact them if I've heard nothing in a day or two.

Morning Stompa and I'm sorry you haven't heard anything from us yet about the iChoosr Collective Tariff. You could be right and we're working through a backlog but I'll be happy to check. Just drop an email to the address in my Profile and I'll have a look at what's happening. Please include a copy of the email from iChoosr as this will help.

Thanks Stompa.

Malc

Former_E.ON_Company_Representative:_Malc

gsmlnx wrote: »

@stompa
In the same boat as you, still waiting for more info from E.on or for the website to show the changed tariff.

Sorry, too, gsmlnx that you haven't received details of your switch to the iChoosr Collective either. As above to Stompa, happy to take a look if you drop an email to the address in my Profile with any emails you've received about this.

Thanks gsmlnx.

Malc

Former_E.ON_Company_Representative:_Malc

Logen wrote: »

Stompa, it may be worth your while contacting Eon.

As an existing Eon customer, I applied to switch via ichoosr on the 10th June and received the new tariff emails from Eon on the 13th June.

Hello Logen and welcome to the Forums. Glad you've received emails about your new tariff. As these have come through, if you've registered with our website, details will be online too.

Malc

Stompa

E.ON_Company_Representative:_Malc wrote: »

Just drop an email to the address in my Profile and I'll have a look at what's happening. Please include a copy of the email from iChoosr as this will help.

Unless I'm missing something, there is no email address in your profile, it just says:

E.ON Company Representative: Malc has no contact information.

or did you mean a private forum message rather than an email?

[Deleted User]

You need to goto the User Control Panel and change the Forum version to be the Old version, then go to the Eon Rep's profile to see the email address.

[Deleted User]

E.ON_Company_Representative:_Malc wrote: »

happy to take a look if you drop an email to the address in my Profile with any emails you've received about this.
Malc

Malc

email sent