MSE News: Free £30 M&S voucher up for grabs with 19mth 0% spending card

higgi

Just rung customer services and they told me that the voucher will be in my mailbox on the 22nd,Lets see shall we .

brenda10

brenda10 wrote: »

Ps I fulfilled the criteria, spent on both cards as requested etc.
I applied for my own M&S Credit card end May and received £30 voucher by email 3 weeks later.
MY partner applied the same day through the same link, never received the £30 e-mail voucher so I went online M&S Bank and sent off a private message for him, here is the message I sent and below it the reply.
Begs the question that if we have no proof that we applied through the said links we are goosed!!! I did for both cards. Here is message I sent and reply, hope others are not disappointed, I have been tricked out of the £30 voucher.....won't hold my breath until 22nd Aug:

Wow M&S sent me my £30 voucher which has to be used before 31st August. Thanks M&S.

sunnyflower

Well I opened my emails with great excitement this morning.....nothing :mad:

So have fired off another query, and if I don't get any joy I will post a complaint.

You would have thought that M& S would have been keen
to keep their new customers happy. I was certainly spending more in the food hall than I used to.

I am rather peeved, and if I don't get a result I'm going to cancel the card and get a Nectar card to boost my points balance.

:(:(

Jolaaled

No voucher still today....

I phoned customer services and after having been put on hold for 15 mins , I was told that the voucher will be in my inbox by midnight tonight.

Hmmmmmm....not holding my breath.

schiff

Marks probably got fed up of people just buying one banana!

Killer

Same for my wife and I. Will be checking e-mail accounts first thing tomorrow.

Still nothing in my e-mail or in post, now 23rd August. Have sent a complaint via secure message; as suggested in a previous post. Will post result

Following a complaint to Customer Services (Via secure message) I received an apology and a promise of a £30 credit to my account.

Living_proof

Mine was sent through the post and I got it on Friday. Spent it on Saturday! Check your snail mail too.

layna1491

I, too, am in the same boat - no sign of a voucher
I have emailed them and pointed out there are quite a lot of unhappy voucherless people posting on this website!

Rozcunliffe

No voucher for me either
who do i complain to please?

littlemissbossy

No voucher for me........ I'm going to get on to them now.