MSE News: Free £30 M&S voucher up for grabs with 19mth 0% spending card

schiff

MSE_Ryan wrote: »

Hi guys,

It looks like M&S have not lived up to their side of the bargain for a lot of you!

If you still have not received your vouchers, get in touch with us here at voucherhelp@moneysavingexpert.com and include your address and contact number.

We can get this forwarded to our contacts at M&S directly who have been resolving these issues pretty quickly so far.

WADR Ryan, it's not before time! These desperate complaints have been arriving daily on this thread for a long time. People have been feeling let down by not only M&S, but MSE as well.

pammy14

Have sent you email.

sunnyflower

Well got said voucher code yesterday via internet banking message.
However, I have tried to use it several times, although the voucher is acknowledged, the ,£30 is not deducted :mad:
I have fulfilled the conditions ( full price clothes) and am at a loss, I'll have to try and get in there before the expiry date
Had full intentions of cancelling my bank switch but only 5 days to go and it's too late.:eek:

schiff

sunnyflower wrote: »

Well got said voucher code yesterday via internet banking message.
However, I have tried to use it several times, although the voucher is acknowledged, the ,£30 is not deducted :mad:
I have fulfilled the conditions ( full price clothes) and am at a loss, I'll have to try and get in there before the expiry date
Had full intentions of cancelling my bank switch but only 5 days to go and it's too late.:eek:

If it's any help I used mine on food - three chickens for £10, six salmon fillets reduced to £9 and three Indian curry packs at £4 each. Ten minutes in the shop. I printed off the voucher that came in the e-mail and that went through OK.

cookie9

Thanks Ryan. I have emailed you.

Fortunately we have a M and S near us but not happy at poor service.

derrybhoy

schiff wrote: »

If it's any help I used mine on food - three chickens for £10, six salmon fillets reduced to £9 and three Indian curry packs at £4 each. Ten minutes in the shop. I printed off the voucher that came in the e-mail and that went through OK.

Did your voucher come in the form of a barcode or 10 digit number?

schiff

derrybhoy wrote: »

Did your voucher come in the form of a barcode or 10 digit number?

Not sure about the barcode as I've scrapped the e-mail, but there was a number - I printed off the whole e-mail but only handed in the voucher which contained a number. HTH

JoeBBrown

I was also waiting for mine and emailed yesterday plus messaged twice through the online banking secure messages without any reply.

So instead I mentioned the problem on their Twitter and has this reply back within about 30 minutes.

Please send your postcode and contact no. to 247@mandsbank.com and I'll look into this for you.

I sent them the details and had a online or offline code to use within an hour.

Hopefully this works for the rest of you

higgi

Got my voucher today through email thanks to the lovely Ryan for sorting me out, recieved email when i was in town o went and spent it straight away

lily117

Just had mine via e-mail, 5 days to spend it.....