EE Retentions Deals

shaggy

MataNui wrote: »

EE tend not to offer very attractive upgrade deals of you contact them directly. You will probably get a reasonable deal if you upgrade via CPW or another third party though.

wrong. As with any company select the 'if youre thinking of leaving us' option when dialling their CS (150). You'll get put through to retentions. Generally they will offer a good deal if you do a bit of research and see what else is out there and mention youve seen it cheaper.

if they dont, request your PAC code and hang up. They'll call you back within the 30 days.

Just have to speak to the right person and persevere.

Peco141

My 24 month contract ends on 8 April 2016. I always haggle asking for Pac code etc to get the best deal possible.

I was wondering however with there being a 30 day notice period should I do that next week before the contract actually ends or do I need to wait for it ending?

JJ_Egan

It moves to a 30 day rolling contract .

grumbler

Peco141 wrote: »

My 24 month contract ends on 8 April 2016. I always haggle asking for Pac code etc to get the best deal possible.

PAC [STRIKE]code[/STRIKE]

I was wondering however with there being a 30 day notice period should I do that next week before the contract actually ends or do I need to wait for it ending?

Yes, otherwise you'll pay for extra days outside your minimum term.

Peco141

Ok so next week I should give them my notice so I can actually walk away on the 8 April when contract ends?

Presumably there is no early cancellation charge?

grumbler

It's either a notice or PAC. In the latter case you must use it to have the contract terminated.

The charge is the cost of the last month that you have to pay regardless. Nothing extra if you port the number out within this month. If the billing month is different, you will possibly be due some refund: Phone bills: reclaim unused credit

Peco141

Appreciate the help thank you kindly.

Peco141

Only issue with this may be that in previous end of contract situations I've waited for the contract to end. Threatened to leave and received a call within 24/48 hours offering me the deal I want to stay.

Presumably that deal won't be offered if I serve my 30 day period early potentially defeating the purpose altogether.

Hmmm...

Peco141

So contract ends on the 04/04/2016.

Just phoned EE and asked for PAC code. Aparantly if I use it today I will get charged £23 but if I use it on the 4 April 2016 I won't.

No idea how that works..

No need to consider eithr getting a GiffGaff Simonly deal and keep the iPhone 5s for a while £15 for

• 1,000 UK minutes
• Unlimited UK texts
• 4 GB UK data
• Free to giffgaff numbere

Or call EE back before 4 April begging to stay for a new iPhone 6s.


Looking for:

Phone storage of 32GB minumum
minimum of 4GB Data
minimum 600 mins talk
UL texts
All in for under £30

I will report back findings when decision made

Peco141

64gb iPhone 6s
10gb data
Ul texts and minutes
Free calls and texts abroad
Free handset

£32 a month