Bank who don't process Monday debits over weekend??

Westie983

You seem to think you know differently, but I will have to disagree with what you have said. In relation to the OP, this is not the case for Halifax accounts.

DD are paid using OD, the cut of of 3:30 still applies to bring the account back into credit, there is also a buffer of £50 to cover payment that are paid without a DD (on certain accounts). Text message alerts are sent to inform you of payments in and out of account if set up correctly.

DD used to fail at the first attempt but this changed along with SO trying for 28 days, DD are now retried till the cut off point of 3:30.

In the day of FP and multiple accounts, funds can be transferred into account to pay for upcoming DD.

PeacefulWaters

Westie983 wrote: »

You seem to think you know differently, but I will have to disagree with what you have said.

Well it's what happened to me in December 2014 - direct debit not applied first thing because it would have taken my account overdrawn. But debited later, long after the latest text alert would occur. As such, I've adjusted my reliance on your text messages to a reliance on myself.

DD are paid using OD

But only later in the day. Not first thing.

In the day of FP and multiple accounts, funds can be transferred into account to pay for upcoming DD.

No shet Shirlock.

Westie983

Ah okay, things have changed since your issue in 2014, the banking world moves fast, T&C's change, processes adapted, procedures amended, also the frequency of the alert service and the options you require them for.

Halifax used to fail DD if the payment wasn't in the account when it was applied for, which could be anytime for midnight, which ties in with my statement about the payment being in the account the day before the DD is due.

Now DD are applied for until the cut off time of 3:30

This allows money to be paid in to cover either an authorised OD if the DD has gone out, or the payment to cover the DD which will be applied again around 3:30 before bouncing if funds are not in the account.

Seem to explain our differences, things have changed and of course you shouldn't rely solely of text alerts and be proactive with your banking they are an extra safety net.

PeacefulWaters

Westie983 wrote: »

Ah okay, things have changed since your issue in 2014, the banking world moves fast, T&C's change, processes adapted, procedures amended, also the frequency of the alert service and the options you require them for.

Halifax used to fail DD if the payment wasn't in the account when it was applied for, which could be anytime for midnight, which ties in with my statement about the payment being in the account the day before the DD is due.

Now DD are applied for until the cut off time of 3:30

This allows money to be paid in to cover either an authorised OD if the DD has gone out, or the payment to cover the DD which will be applied again around 3:30 before bouncing if funds are not in the account.

Seem to explain our differences, things have changed and of course you shouldn't rely solely of text alerts and be proactive with your banking they are an extra safety net.

The change you describe for a second daily run of direct debits happened long before 2014. I'm thinking September 2011 but would need to check that.

The change to not paying direct debits in the early hours where it would take an account into overdraft occurred in 2014 and remains today.

This means that customers who could previously rely on the very efficient text service to get back into credit in the same day would no longer get the reminder. Meaning they now incurr £6 of costs through overdraft fee and lost reward.

From my experience of working in LBG things in the background rarely move fast. It will have been a deliberate change that would have spent months going through committees and increased income generation will have been behind it. It would then have been at least 6-12 months in implementation.

Mulligan1

TartanSaver wrote: »

Can you clarify this with an example? If I transfer money by FP into an account on a Friday night or Saturday morning, the money isn't due to be credited, it IS in my bank account. Genuinely cannot think of the circumstances where this would apply. If your work is due to pay you on a Monday, the money is surely not available on Saturday with Clydesdale? I know each of the banks has slightly different times for when these things are handled, but hours at most, not days.

TadleyBaggie wrote: »

Have to disagree about Barclays. I went out on Friday night for a meal and paid via debit card. It showed up on Saturday via online banking as to be debited on Monday.

I was referring to Direct Debit instructions (which is what the thread is discussing) not Debit Card transactions

realaledrinker

EarthBoy wrote: »

Nationwide don't process Monday's transactions on the weekend either.

If an internal transfer is due to go out over a weekend (e.g. to Regular Saver), it will process and can bounce back if your balance is insufficient. I set up a Reg Saver to go out on the same day as I get paid and fell foul of this - as I work for one of the few employers who don't pay out on the Friday if payday falls on a weekend

diamonds

On another point, I set up a SO with Halifax to my HTB ISA on the 2nd, £200 on the 3rd of every month and it did not 'reserve' the fundsat anytime on the 3rd, today I got a Halifax text showing my balance to be £200 less than yesterday.


Assumption the £200 went to HTB ISA.



Because the SO is new is that why the £200 was not 'reserved' for the transfer ? Or because it was the weekend ? Will the SO reserve on future payments ?


Anyone any experience of a internal or external SO with Halifax ?

Dobbibill

diamonds wrote: »

Because the SO is new is that why the £200 was not 'reserved' for the transfer ? Or because it was the weekend ? Will the SO reserve on future payments ?


Anyone any experience of a internal or external SO with Halifax ?

AFAIK - SOs do not get 'reserved' with Halifax. They will just leave the account. If there is insufficient funds, they will not show as leaving at all and returning back into the account like a DD does.

They will retry to send it later that day and if there is still insufficient funds they will try a 3rd and final time the next working day.

By-the-by neither do DDs get 'reserved', only debit card payments do.

ceredigion

diamonds wrote: »

On another point, I set up a SO with Halifax to my HTB ISA on the 2nd, £200 on the 3rd of every month and it did not 'reserve' the fundsat anytime on the 3rd, today I got a Halifax text showing my balance to be £200 less than yesterday.


Assumption the £200 went to HTB ISA.



Because the SO is new is that why the £200 was not 'reserved' for the transfer ? Or because it was the weekend ? Will the SO reserve on future payments ?


Anyone any experience of a internal or external SO with Halifax ?

Dobbibill wrote: »

AFAIK - SOs do not get 'reserved' with Halifax. They will just leave the account. If there is insufficient funds, they will not show as leaving at all and returning back into the account like a DD does.

They will retry to send it later that day and if there is still insufficient funds they will try a 3rd and final time the next working day.

By-the-by neither do DDs get 'reserved', only debit card payments do.

Furthermore S/O's don't get processed at the weekend. With the exception of one bank.

diamonds

Dobbibill wrote: »

AFAIK - SOs do not get 'reserved' with Halifax. They will just leave the account. If there is insufficient funds, they will not show as leaving at all and returning back into the account like a DD does.

They will retry to send it later that day and if there is still insufficient funds they will try a 3rd and final time the next working day.

By-the-by neither do DDs get 'reserved', only debit card payments do.

Thanks Was not sure, either with internal or external SO. Bit of software coding needed at Halifax then... it offered me the next day (Sun) as SO start day, I expected it to leave given internal SO to HTB ISA, I transferred £200 in March as told by staff, which again a coding issue should not have allowed.

Also saying "there is a error you cannot transfer more than £200 a month" not this account requires SO deposits is another coding issue.


Halifax have assured me as the issue is their doing the 4% interest
will be credited, manually if needs be because they cant tell from software if the transfer in will count for interest.


Seems tech dept dealing with software coding really is letting Halifax down - and its normal and ongoing.

Still down £100 monthly transfer over Feb, March & April £200 in due to the issues. Which still to be addressed...by the tech dept, wont hold my breath - just make a further complaint if needs be.