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MSE News: Hotpoint tumble dryer help: 3 extra tricks to get you a refund
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You've just been saying it'll make "no difference" to waiting times 2 mins ago and now you are changing tact to "unmeasurable difference with the numbers involved".
Can't you just accept a difference of opinion without having the last word?
People complaining about waiting times and being re-allocated new times at the expense of someone else will make a difference to waiting times, by nature, as someone else is now waiting longer than originally intended. This is basic logic.
Person A has modification scheduled on 10th of next month and has been waiting for the modification for 4 months now.
Person B comes along having only registered for the modification 2 months ago and starts throwing a huge fit over wait times as (for example) they've "got children".
Person B is then allocated Person A's modification date as person B is now somehow more important than Person A (who may well have children themselves).
Person A now ends up waiting far longer than Person B.
This argument holds far more merit than the potty "knew about it for [whatever figure you've settled on now]" argument that you keep peddling without any evidence behind it.
How can you suggest that I always want the last word when you are clearly trying for it yourself.
There are so many faulty machines out there that the few that are prepared to push for a early repair will make no difference.
It's extremely unlikely that people will push in and push others back, it's far more likely that they will ask engineers to do extra hours or use engineers that are doing other repair work.0 -
How can you suggest that I always want the last word when you are clearly trying for it yourself.
There are so many faulty machines out there that the few that are prepared to push for a early repair will make no difference.
It's extremely unlikely that people will push in and push others back, it's far more likely that they will ask engineers to do extra hours or use engineers that are doing other repair work.
You believe Hotpoint have known of the problem for many years.
You believe people pushing in the repair queue will have no effect on others.
Do you actually know anything at all?0 -
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You've already written what I know.
Do you Know how to discuss things without being rude?
But you're not having a discussion, you're just continually making pointless statements that have no factual basis.
Sorry Zandoni, but it gets very boring to see you keep taking over threads with nonsense posts.0 -
But you're not having a discussion, you're just continually making pointless statements that have no factual basis.
Sorry Zandoni, but it gets very boring to see you keep taking over threads with nonsense posts.
Unfortunately it gets very boring when a number of people on here always support the manufacturer.0 -
Of course not! It's all "me, me, me".
It's a vicious circle, because the person who was bounced will then be straight onto Hotpoint to complain and will in turn bounce someone else.
All these people are doing is pushing in front of other people, who then push in front of other people as they've been pushed out themselves - repeat ad nauseum until you've got people being pushed as far back as January 2017.... oh wait, we already have!
Which brings me back to my original statement from months ago; if everyone just stopped being so outraged, assessed the risk individually instead of following each other like sheep down the "I can't wait till x, it's utterly unacceptable" route then perhaps we'd all have earlier modification dates and better customer service.
Ah the great British Public - company admits design mistake with machines, very low risk of anything actually happening, issues safety advice to continue use of the machine in the meantime and free repair program to correct the fault even on machines going back to the late 90's - even offer a replacement dryer at well below RRP.
What does the public do? React with outrage, throw toys out the pram, demand xyz, refuse to cooperate, completely overact to the actual risk, moan and whinge as much as possible to get an earlier slot; completely disregarding the fact someone else will be pushed out to make way for their own self importance.
You complete hypocrite!I sent a perfectly reasonable letter to them, they replied within 3 days and my machine is due to be done next month.
No legal threats, no silly accusations of negligence, no rubbish - just a well written letter asking for a modification date to be provided.0 -
ThumbRemote wrote: »You complete hypocrite!
Err... no. Let me just stop you there.
"modification date to be provided" - I did not ask for a faster modification date (which is the point being discussed at the moment), I simply asked for a modification date having heard nothing since registration and the quoted time period elapsing.
This is very different to being given a modification date and then moaning till the cows come home that it's "utterly unacceptable" for xyz reasons.
But I didn't think it would be long before you crawled out the woodwork to have another go.
0 points for effort - must try harder.0 -
Err... no. Let me just stop you there.
"modification date to be provided" - I did not ask for a faster modification date (which is the point being discussed at the moment), I simply asked for a modification date having heard nothing since registration and the quoted time period elapsing.
This is very different to being given a modification date and then moaning till the cows come home that it's "utterly unacceptable" for xyz reasons.
But I didn't think it would be long before you crawled out the woodwork to have another go.
0 points for effort - must try harder.
And as you're well aware, writing to them has given you a date ahead of where you would have been if you'd just waited.
And once again you've continued to make up your own fantasies about other people that do exactly the same as you. You "sent a perfectly reasonable letter to them" but everyone else is "me, me, me", "react with outrage, throw toys out the pram, demand xyz, refuse to cooperate, completely overact to the actual risk, moan and whinge as much as possible to get an earlier slot".
If the machines are that safe, if Hotpoint are doing their best, if getting in touch makes it more difficult for everyone else - why didn't you just wait for them to contact you?0
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