E.ON to cut average gas price by 5.1%

onzey

E.ON_Company_Representative:_Malc wrote: »

Hi onzey

Today's announcement of a reduction in our standard prices from 1 February 16 only applies to the gas. Our standard electricity prices aren't affected. We've not seen the same falls in costs for electricity as we have for gas and many of the other costs we don't control have or may increase.

Sounds like you're on a fixed electricity deal that is coming to an end or has already finished. Totally understand how facing a new product after a period of guaranteed prices can come as a bit of a shock. I'd pop your usage in kWh on to the independent comparison sites. This will list all the options open to you both with us and with the other suppliers.

There are no exit fees for changing from one E.ON product to another. If you change supplier, you may be within the Price Protection window (open from the date on the renewal notice until 20 working days after the end of your current tariff). Provided we're told, we'll keep you on the lower prices whilst the change goes through (usually takes about two and a half weeks). Exit fees don't apply whilst the window is open either.

Hope this is of interest onzey.

Malc

Thanks for reply.

Yes my V15 tariff ends at the beginning of next month and I was comparing with V17 which I checked only yesterday.

Naively perhaps, as this announcement only applied to gas prices, I assumed the best offer for me would be as yesterday i.e. V17. (I've had no Price Alert email in any folder.)

However I've just checked and there is a V18 for me with different electricity unit prices to V17. In fact the estimate on the E.ON site for my annual bill (compared with V15) indicates only about £7 more with V18. (although now has £30 exit fee).

I think when I first checked at the beginning of the year I was presented with V16 and then on the 12th of January V17 appeared. Now today on the 20th there is a V18.

I very nearly applied for V17 yesterday (to start on 03/02/16), so am I right in thinking if I had done so, I would have been able to change to V18 today?

Similarly, if I apply for V18 today and a better E.ON tariff appears tomorrow or next week can I just change again?

NittyGritty

E.ON_Company_Representative:_Malc wrote: »

Hi onzey

Today's announcement of a reduction in our standard prices from 1 February 16 only applies to the gas. Our standard electricity prices aren't affected. We've not seen the same falls in costs for electricity as we have for gas and many of the other costs we don't control have or may increase.




Malc

so how do you explain this then?


""Wholesale electricity costs fell 23% last year, so why have we not seen a single reduction to Big Six standard electricity tariffs? This is yet further evidence that the energy market simply is not working for most UK households." "

Former_E.ON_Company_Representative:_Malc

onzey wrote: »

Thanks for reply.

Yes my V15 tariff ends at the beginning of next month and I was comparing with V17 which I checked only yesterday.

Naively perhaps, as this announcement only applied to gas prices, I assumed the best offer for me would be as yesterday i.e. V17. (I've had no Price Alert email in any folder.)

However I've just checked and there is a V18 for me with different electricity unit prices to V17. In fact the estimate on the E.ON site for my annual bill indicates only about £7 more with V18. (although now has £30 exit fee).

I think when I first checked at the beginning of the year I was presented with V16 and then on the 12th of January V17 appeared. Now today on the 20th there is a V18.

I very nearly applied for V17 yesterday so am I right in thinking if I had done so, I would have been able to change to V18 today?

Similarly, if I apply for V18 today and a better E.ON tariff appears tomorrow or next week can I just change again?

Hi onzey

Sorry for any confusion. Version 18 was only released today. Price Alerts about version 17 have been going out in batches over the last few weeks but this has now been replaced by version 18. Don't worry, I can tell you, that for all customers in all regions and for all usage version 18 is universally cheaper than version 17.

You can switch between E.ON tariffs at any time without picking up any exit fees. So, if you had gone for version 17 yesterday, you could've switched again today to version 18 with no fees. Similarly, if another version comes out in the future, you can switch to that too. Again, without any fees.

As you've signed up for 'Price Alerts,' we'll email you about any newer versions. As you've experienced, though, Price Alert emails are sent after new tariffs are launched. Best to keep an eye on our website as this is the first place new tariffs are announced.

Hope this helps onzey and sorry again for any confusion.

Malc

Spooky_uk

NittyGritty wrote: »

so how do you explain this then?


""Wholesale electricity costs fell 23% last year, so why have we not seen a single reduction to Big Six standard electricity tariffs? This is yet further evidence that the energy market simply is not working for most UK households." "

They won't. Hopefully the upcoming report on the big 6 will give them the kick they require. We shall see.

macman

E.ON_Company_Representative:_Malc wrote: »

Hi onzey

Today's announcement of a reduction in our standard prices from 1 February 16 only applies to the gas. Our standard electricity prices aren't affected. We've not seen the same falls in costs for electricity as we have for gas and many of the other costs we don't control have or may increase.

Sounds like you're on a fixed electricity deal that is coming to an end or has already finished. Totally understand how facing a new product after a period of guaranteed prices can come as a bit of a shock. I'd pop your usage in kWh on to the independent comparison sites. This will list all the options open to you both with us and with the other suppliers.

There are no exit fees for changing from one E.ON product to another. If you change supplier, you may be within the Price Protection window (open from the date on the renewal notice until 20 working days after the end of your current tariff). Provided we're told, we'll keep you on the lower prices whilst the change goes through (usually takes about two and a half weeks). Exit fees don't apply whilst the window is open either.

Hope this is of interest onzey.

Malc

Malc, just to be 100% sure, please could you confirm that this also applies to customers on a Collective deal? I'm currently on the E.On EHL Collective 1 year fix June 2015, but the 1 year v18 fix offers me a saving of around £80pa. Thanks.

NittyGritty

macman wrote: »

Malc, just to be 100% sure, please could you confirm that this also applies to customers on a Collective deal? I'm currently on the E.On EHL Collective 1 year fix June 2015, but the 1 year v18 fix offers me a saving of around £80pa. Thanks.

theres no exit fees if your switching from eon to eon, weather it was with Eon itself or from a eon collective switch

I was thinking of switching from the collective sept 2015 to the v18 below not much difference in unit rates, works out slightly more expensive for me


think I'll wait until the new MSE collective switch that's coming out in feb to see whats on offer again


v18 fix
Unit rate Day: 12.096 pence per kWh
Night: 5.103 pence per kWh Day:
Standing Charge 16.422 pence per day


Collective switch sept 2015
12.506 pence per kWh
Night: 4.851 pence per kWh
Standing Charge 16.422 pence per day

Former_E.ON_Company_Representative:_Malc

NittyGritty wrote: »

so how do you explain this then?


""Wholesale electricity costs fell 23% last year, so why have we not seen a single reduction to Big Six standard electricity tariffs? This is yet further evidence that the energy market simply is not working for most UK households." "

Hi NittyGritty

I'm afraid, I can't comment on that particular quote. What I can say is that whilst the price we pay for our customer's energy has fallen, we also have to take into account the cost of managing the various other risks in the market and these can change. We've not seen the same falls in the electricity wholesale price as we have with gas and many of the other costs that we don't control have increased. This includes items such as the cost of transporting energy to individual properties, maintenance/service issues, investing in future developments, various environmental levies etc.

We're constantly monitoring the market, though, and are committed to offering our customers competitive prices. We'll continue to do this and will try to pass on savings to our customers.

Hope this expands a little on what I said earlier NittyGritty.

Malc

molerat

youravinalarrrf wrote: »

.....and the new EDF tariff is probably going to be way more expensive than Zog Energy or Better Energy once the market catches up and levels out over the next few days.

I think it's probably sensible to hang fire for a week or so until the dust settles a bit. :rotfl:

EDF is currently showing as cheapest now over my Zog no exit fee but, as you say, let's wait and see.
EDF 2.099p / 26.25p - no exit fee TCR 2.87p £474
Zog 2.520 / 14.70p - no exit fee TCR 2.95p £507
E.ON 2.714p / 21.9 p £30 exit fee TCR 3.23p £553

V18 electric still dearer than MSE fix.

chiny

NittyGritty wrote: »

the new MSE collective switch that's coming out in feb

Interesting... is this generally known - do you have a source URL ? Thanks.

NittyGritty

E.ON_Company_Representative:_Malc wrote: »

Hi NittyGritty

I'm afraid, I can't comment on that particular quote. What I can say is that whilst the price we pay for our customer's energy has fallen, we also have to take into account the cost of managing the various other risks in the market and these can change. We've not seen the same falls in the electricity wholesale price as we have with gas and many of the other costs that we don't control have increased. This includes items such as the cost of transporting energy to individual properties, maintenance/service issues, investing in future developments, various environmental levies etc.

We're constantly monitoring the market, though, and are committed to offering our customers competitive prices. We'll continue to do this and will try to pass on savings to our customers.

Hope this expands a little on what I said earlier NittyGritty.

Malc

let me put it another way, why as it taken EON so long to cut prices, when wholesale prices have continued to fall for a long while now
yet when prices rise suddenly eon is straight there with a price hike? why arnt you so quick to cut prices the way you hike them?
maybe you can comment on that?