HSBC switch offer - £120 - apply by 28/02/16

Dan83

Just done my application, successful, waiting for paper work and do the switch.

stclair

I've just applied and got the 5 days messsge.

It don't appear the application / credit scoring was live though.

colsten

HSBC have a message on their website:

Please note: Due to high volumes it is currently taking longer than the normal 7 working days to confirm the decision on online applications. You may find it quicker to apply by phone or in branch.

stclair

colsten wrote: »

HSBC have a message on their website:

It's not displayed on the mobile site.

You would still expect applications online to still be live regardless of the volumes.

Kazza242

qtlc wrote: »

I applied and hadn't heard anything then I got a letter from them.

"We are pleased to enclose the information you requested" and a £120 switching offer terms and conditons booklet.

I didn't ask for that, I just want an account. Do I assume in a few more days the account stuff will come through?

I received the same as you, so I called HSBC last Saturday. They advised that I visit a local branch between Monday-Friday to take my ID in.

I did that today. I went in and explained the situation and showed them the letter they sent me and a print-out of the screenshot of my submitted Advance account application.

I was in and out of there in 5 minutes - very impressed with the service in branch. The adviser sorted it out and confirmed that I'd been accepted for the Advance account. I am going to sort out the online banking tonight and will arrange the switch and the 6% regular saver.

locky123

Received info informing that HSBC current account opened, which took about a week to arrive.

Now have to switch which means going into branch or phoning. No online option.

DragonQ

Received a letter saying something like "thank you for your interest in our accounts" and including a leaflet with more information. Got another letter regarding their phone banking system.

What the fudge? I applied to open an account online, not for more information. That was over a week ago, so I have no idea when I'm going to get account details, etc.

SuperAllyB

DragonQ wrote: »

Received a letter saying something like "thank you for your interest in our accounts" and including a leaflet with more information. Got another letter regarding their phone banking system.

What the fudge? I applied to open an account online, not for more information. That was over a week ago, so I have no idea when I'm going to get account details, etc.

I got the same 2 letters today, but already received 1 with account details and 1 to confirm my tax status yesterday. My more information one was about the switching offer.

mel48rose

DragonQ wrote: »

Received a letter saying something like "thank you for your interest in our accounts" and including a leaflet with more information. Got another letter regarding their phone banking system.

What the fudge? I applied to open an account online, not for more information. That was over a week ago, so I have no idea when I'm going to get account details, etc.

I too got that yesterday. No details of account number etc etc!!!
A mystery :eek:

bristolleedsfan

[QUOTE=DragonQ;69921013

. That was over a week ago, so I have no idea when I'm going to get account details, etc.[/QUOTE]

I got letter containing account details the following day, all letters received took 7ish calendar days to arrive from letter(s) date