Avro Energy reviews: Give your feedback

Anyanka1

Consumerist said:

Anyanka1 said:

. . . All they need to do is post the tariff rates on their Avro page, after all.  It would take them five minutes, if that.

As explained a few pages earlier, you can get the tariff info from <Octopus>. Enter your postcode then just wait a few seconds for the tariff list to load. At the top, click on the 'Filters' drop-down list. Select 'flexible' from the options. In my case the flexible October 2021 v1 is third on the list.

Let us know how you get on.

Yes, Consumerist, I tried that "several pages ago" but how can you possibly know that what appears to be their cheapest tariff will be the one we are offered until they tell us so?  Oh, that's right, you can't.

polymaff

Anyanka1 said:

Consumerist said:

Anyanka1 said:

. . . All they need to do is post the tariff rates on their Avro page, after all.  It would take them five minutes, if that.

As explained a few pages earlier, you can get the tariff info from <Octopus>. Enter your postcode then just wait a few seconds for the tariff list to load. At the top, click on the 'Filters' drop-down list. Select 'flexible' from the options. In my case the flexible October 2021 v1 is third on the list.

Let us know how you get on.

Yes, Consumerist, I tried that "several pages ago" but how can you possibly know that what appears to be their cheapest tariff will be the one we are offered until they tell us so?  Oh, that's right, you can't.

You still haven't got it.  If you'd got the September tariff, do you really think that you'd be paying at that tariff's currently advertised rates for long?

Consumerist

Anyanka1 said:

Consumerist said:

As explained a few pages earlier, you can get the tariff info from <Octopus>. Enter your postcode then just wait a few seconds for the tariff list to load. At the top, click on the 'Filters' drop-down list. Select 'flexible' from the options. In my case the flexible October 2021 v1 is third on the list.

Let us know how you get on.

Yes, Consumerist, I tried that "several pages ago" but how can you possibly know that what appears to be their cheapest tariff will be the one we are offered until they tell us so?  Oh, that's right, you can't.

Sorry, I hadn't realised you had already got the Flexible October v1 tariff details from Octopus.

Edit

Today's <MSE news item> suggests that whatever the detailed rates are, we'll be put on a special tariff which we probably won't be able to beat for a while.

Telegraph_Sam

I could imagine there being protests if there were significant differences between what Avros are offered and what is offered to new (and existing) Octopus customers, if it seems that the latter only are being given a capped variable rate - if I have understood correctly.

MWT

Telegraph_Sam said:

I could imagine there being protests if there were significant differences between what Avros are offered and what is offered to new (and existing) Octopus customers, if it seems that the latter only are being given a capped variable rate - if I have understood correctly.

You won't see complaints from existing customers as they are either on a cheaper fix already or as their fixes end they will be able to go on to the same variable tariff as the Avro transfers, if that makes more sense for them than other options like Go/Go Faster/Intelligent.

What Octopus are not doing is offering their variable capped tariff to new customers (those not part of the SoLR process) at the point when they get a quote. They just offer two 2 year fixed options.

rogerc446

I know this sounds like a stupid question...

Is it a fair understanding that with it being a 'flexible tariff' with Octopus, that from September 26th we'll get charged the Flexible Octopus September 2021 v1 tariff, and from October 1st, we'll get charged the Flexible Octopus October 2021 v2 tariff.  Would anyone get the Flexible Octopus October 2021 v1 tariff, even if you signed up a few weeks ago?

MWT

rogerc446 said:

I know this sounds like a stupid question...

Is it a fair understanding that with it being a 'flexible tariff' with Octopus, that from September 26th we'll get charged the Flexible Octopus September 2021 v1 tariff, and from October 1st, we'll get charged the Flexible Octopus October 2021 v2 tariff.  Would anyone get the Flexible Octopus October 2021 v1 tariff, even if you signed up a few weeks ago?

Since Octopus have not actually formally announced the tariff that they have agreed with Ofgem I would say you still have to wait to be certain, but I suspect it will be the V2 tariff since they have said from the start that your tariff would be £10 below the cap which the V2 tariff is, but the V1 tariff is more than £10 below.

bristolleedsfan

rogerc446 said:

I know this sounds like a stupid question...

 Would anyone get the Flexible Octopus October 2021 v1 tariff, even if you signed up a few weeks ago?

Yes, until such time as they give 30 days notice of  a change to Flexible Octopus October 2021 v1 tariff rates which might/might not happen this side of March/April

Consumerist

MWT said:

What Octopus are not doing is offering their variable capped tariff to new customers (those not part of the SoLR process) at the point when they get a quote. They just offer two 2 year fixed options.

They seem to making certain tariffs 'popular' by offering only the fixes to people using the quote button.

If you want a different tariff, you can apparently email them to ask for it.

MWT

Consumerist said:

MWT said:

What Octopus are not doing is offering their variable capped tariff to new customers (those not part of the SoLR process) at the point when they get a quote. They just offer two 2 year fixed options.

They seem to making certain tariffs 'popular' by only offering them to people using the quote button.

If you want a different tariff, you can apparently email them to ask for it.

To date, Octopus has always allowed existing customers to request a move to another current tariff, so yes, someone joining on one of the fixed tariffs offered to new customers could request a change as soon as their switch is completed.

It will be interesting to see if any of that flexibility changes in the current climate.